• Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility • Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires) • Ensure a smooth-running program and insight-driven reporting • Keep (financial) oversight of the program and manage all the ongoing activities and communication • Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met • Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs • Achieve and maintain high customer satisfaction • Develop and advise on solutions to tackle operational issues along with relevant subject matter experts • Contribute to improving our patient recruitment and pre-screening processes and strategies • Support overall myTomorrows program performance and operations, as needed.

• Own the end-to-end lifecycle of partner-sponsored campaigns • Drive operational efficiency for campaign capacity • Serve as an expert admin of the DEV platform • Oversee community moderation and support inquiries • Collaborate cross-functionally with internal and external teams • Track and report on campaign performance metrics

• Lead the collaboration between the business areas and aligned enterprise tech team to ensure alignment between changing ways of working and tech/AI enabled automation and agentic solutions. • Collaborate with functional leaders and enterprise tech team on the roadmap and measurement of impact/benefits, adoption and enablement. • Navigate complex cross-functional dependencies to keep the engine moving—holding engineering, enterprise applications, and business teams accountable for hitting milestones and delivering measurable ROI on agentic initiatives. • Portfolio Governance & Roadmap Orchestration: Establish the standards for project intake, prioritization, and status reporting for the Finance, HRIS, and Legal infrastructure. Manage the "Golden Path" of initiatives that optimize the workflow journey. • AI Program Lifecycle: Oversee the programmatic rollout of AI-forward capabilities (e.g., automated legal review, automated financial workflows). Manage the pilot-to-production lifecycle and measurable business impact. • Dependency & Risk Mitigation: Proactively identify and manage critical path dependencies between Finance, HRIS, and Legal engines and the backend financial/contracting systems. Mediate resource contention across matrixed engineering and design teams. • Executive Steering & Communication: Chair high-level steering committees (SVP/C-Suite) to provide data-driven insights into portfolio health, budget variance, and risk-adjusted delivery timelines.

• Lead end to end PIPO projects across Capital, Consumables, and Accessories portfolios, ensuring standardized execution and governance • Own and deploy the PIPO process • Drive cross functional alignment across Supply Chain, Regulatory, Quality, Product Management, Manufacturing, Sourcing, Supplier Quality, and Commercial • Develop and maintain PIPO project plans, timelines, risks, dependencies, and mitigation strategies • Maintain and update the Risk Registers from Supply Chain perspective to proactively identify and mitigate supply, regulatory, and execution risks • Actively participate in supplier and internal manufacturing kickoff meetings to ensure aligned and well coordinated implementation and transition plans • Ensure planning teams lead effective inventory transition strategies to reduce scrap, backorders, and service impact • Communicate project status, risks, and decisions clearly to stakeholders at all levels, including senior leadership • Lead Kaizen sustainment activities, monitor KPIs, and continuously improve the PIPO process and execution model • Ensure successful hand off of completed transitions to sustaining operations and planning teams