Technology Decisions Aren't Black and White. Think Red.
Global TELCO Lead - Subscription Education and Awareness Program
Location
United States
Posted
2 days ago
Salary
$247.8K - $409K / year
Seniority
Lead
No structured requirement data.
Job Description
Global TELCO Lead - Subscription Education and Awareness Program
Red River
Role Description The Subscription Education & Awareness Program (SEAP) team is seeking a Global TELCO Lead to drive SEAP engagements within the Global Telco GEO with a focus on revenue recovery from SEAP initiatives and third party SAM partner expansion. In this role and in partnership with Global Telco leadership, you will lead the development and execution of high-impact programs designed to scale software asset management efforts across our Global TELCO organization. You will balance strategic customer engagement with program development to drive tangible revenue results from recovery of unpaid subscription and at the same time educate customers on the Red Hat subscription model, ensuring Red Hat is fairly compensated for its value while unlocking new expansion opportunities within our largest TELCO accounts. This role requires a balance of software asset management (SAM) and sales related experience, operational and analytical awareness, and an ability to identify and solve complex issues across diverse geographical areas. This role will require close partnership with sales, finance, product, legal and marketing teams to further our strategic thinking around software asset management. Your success will depend on your ability to collaborate with your stakeholders and reach agreement with them on recommendations that you provide in this role. You'll need to be intellectually rigorous, with a strong commitment to practical application, creative, solution oriented and able to thrive in a fast-paced environment. What you will do - Subscription Value Alignment: Lead high-level direct engagements with global TELCO accounts to ensure subscription usage is transparently aligned with the delivered value of Red Hat solutions and applicable subscription terms and conditions. - Sales Program Execution: Develop and execute targeted sales initiatives designed to scale software asset management (SAM) efforts specifically for the TELCO business unit. Ensure organizational alignment between the SEAP strategy and the regional TELCO sales teams' key performance indicators (KPIs). Orchestrate and monitor TELCO SEAP sales efforts to maximize compliance-driven revenue recovery and unlock new expansion opportunities. - Negotiation and Persuasion: In partnership with Telco Sales leaders, serve as the primary lead in complex SEAP customer discussions, using a blend of SAM expertise and sales acumen to reach commercial agreements on subscription reporting and compliance. - Market Insight and Best Practices: Identify and implement "best-in-class" sales practices across diverse geographical regions to address the unique regulatory and commercial needs of the global TELCO market. Serve as a strategic partner and SEAP center of excellence for the Global TELCO sales organization, guiding execution through expertise and best practices. - Internal Mentorship: Educate regional TELCO sales teams on Red Hat’s subscription models and contract structures to prevent revenue leakage and ensure long-term account health. Qualifications - Bachelor’s degree in business administration or a quantitative field; Master’s degree is a plus. - 15+ years experience in Sales, Customer Success, or Compliance-related sales, with a strong emphasis on renewals and consumption based business models. - Exceptional relationship management and persuasion skills, with the ability to influence stakeholders and reach agreements on complex commercial recommendations. - Lead high-level engagements with global TELCO accounts, having educated customers on subscription models to ensure transparency and subscription integrity. - Exceptional relationship management skills with a proven ability to influence Senior Leadership and drive agreement on complex commercial terms. - Coachable and energetic approach with a fierce focus on detail and delivering measurable results in a high-pressure environment. - Mastery of both written and verbal communication, with the ability to translate complex subscription data into clear, actionable business insights. Requirements - Previous experience managing/supporting complex audit engagements and commercial reconciliations. - Proven track record of operating across diverse global geographies and navigating international business customs. - Fluency in a language other than English is highly preferred to support the Global TELCO footprint. Benefits - Comprehensive medical, dental, and vision coverage - Flexible Spending Account - healthcare and dependent care - Health Savings Account - high deductible medical plan - Retirement 401(k) with employer match - Paid time off and holidays - Paid parental leave plans for all new parents - Leave benefits including disability, paid family medical leave, and paid military leave - Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Related Guides
Related Categories
Related Job Pages
More Technical Program Manager Jobs
IT Integration Management Office Program Manager
Sand Cherry AssociatesSand Cherry Associates is a business strategy and management consultancy whose services help businesses drive measurable results. Calling its work environment "one of the most frie
Role Description We are seeking an experienced IT Integration Management Office (IMO) Program Manager to lead IT and Cyber integration activities in support of a business acquisition and integration initiative. This role will oversee governance, cross-functional coordination, and execution across multiple IT and cybersecurity workstreams to ensure continuity and successful integration delivery. The ideal candidate will bring strong program management experience within complex integration environments, including IT due diligence, post-merger integration, governance management, and executive stakeholder communication. This is a remote 6-7 month consulting engagement. All qualified candidates are required to reside in the United States and be authorized to work without visa sponsorship or visa transfers. Please note that we do not work C2C. Key Responsibilities - Lead IT and Cyber due diligence and integration activities throughout the integration lifecycle - Execute and maintain the overall IT IMO governance model - Conduct and facilitate weekly IMO all-hands meetings to drive alignment and accountability - Prepare and coordinate bi-weekly Steering Committee (SteerCo) meetings, including materials, status reporting, risks, and decision support documentation - Manage cross-functional coordination, issue resolution, and escalation management across integration workstreams - Oversee multiple concurrent IT and cybersecurity workstreams to ensure progress against integration goals, timelines, and deliverables - Identify external resource requirements for upcoming project phases and coordinate staffing needs to optimize project costs and delivery - Utilize and manage the Smartsheet Integration framework to support overall program execution and reporting - Collaborate with business leaders, technical teams, vendors, and integration partners to ensure successful execution - Advocate for integration priorities across all organizational levels and external partners - Partner with the IMO team to drive prioritization, resource allocation, optimization efforts, and strategic decision-making - Proactively identify, track, and mitigate program risks, dependencies, and integration challenges - Support development of one-time integration cost estimates and budget tracking activities - Deliver executive-level communication, reporting, dashboards, and status updates throughout the engagement Qualifications - 7+ years of program or project management experience leading large-scale IT initiatives - Experience supporting mergers, acquisitions, divestitures, or enterprise integration programs - Strong understanding of IT infrastructure, cybersecurity, enterprise applications, and integration governance - Proven ability to manage complex cross-functional programs with multiple stakeholders and workstreams - Experience facilitating executive governance forums, Steering Committees, and operational reviews - Strong risk management, escalation management, and issue resolution skills - Experience developing integrated project plans, status reporting, and executive dashboards - Excellent communication, organizational, and stakeholder management skills - Ability to work effectively in fast-paced, highly matrixed environments Preferred Qualifications - Experience leading IT IMO or PMO functions during post-merger integration efforts - Hands-on experience with Smartsheet or similar program management platforms - Experience supporting Cybersecurity integration and due diligence activities - PMP, PgMP, Scrum Master, or related certification preferred - Background in energy, oil & gas, utilities, or asset-intensive industries is a plus Benefits - Opportunity to be part of a digital workforce - Self-responsibility in the workplace - Professional career growth as a main priority - Recognition for contributions - Friendly and communicative culture
Principal Technical Program Manager, Nova Program
ezCaterezCater is the world’s largest online marketplace for business catering.
• Drive each workstream through milestone planning, baseline, and replan cycles; ensure capability milestones, dependencies, and target dates are clearly documented and current. • Manage the critical path and surface schedule risk early; partner with workstream tech leads to negotiate trade-offs when a milestone slips. • Maintain the Work Breakdown Structure (WBS) from workstream → capability → milestone, and keep the program schedule and goals-to-milestones mapping in sync. • Identify and track cross-workstream dependencies (e.g., User/Identity ↔ Payments on user-payment-method association; MDM ↔ User/Identity on user authority; Golden Path ↔ every downstream workstream on the cookie-cutter service template). • Drive stub/contract-first patterns so workstreams can move in parallel rather than serially; escalate to the Core Team when a dependency becomes a blocker. • Run the cadence (working sessions, design reviews, integration checkpoints) needed to keep dependencies from slipping. • Maintain the program-wide view of resourcing across all workstreams — FTE allocations, contractor placements (BairesDev, Slalom, and others), and open roles — and keep the picture current as workstreams ramp. • Surface resource bottlenecks early: where a workstream is under-resourced for its scope, where a critical hire is gating downstream velocity (e.g., AI DX Lead, Platform SEM, workstream tech leads), and where contractor capacity is outpacing the team’s ability to absorb it. • Partner with workstream tech leads and the hiring side of the org to coordinate onboarding of new FTEs and contractors — ensuring access, ramp plans, and first assignments are in place so people are productive in weeks, not months. • Track contractor engagements (start dates, end dates, scope, renewal decisions) and ensure transitions in and out of the program don’t leave knowledge gaps. • Own the Nova program Heartbeat report (biweekly written status to stakeholders) and the weekly executive roll-up — assemble inputs from workstream leads, draft, and publish. • Maintain the RAID log (Risks, Assumptions, Issues, Dependencies) and the risk register; ensure risk owners are named, mitigation plans are current, and escalations happen on time. • Run the Core Team cadence: agendas, decisions, action items, follow-through; make sure decisions are documented and reachable. • Communicate program status and risks honestly — to workstream leads, the Core Team, and (where appropriate) ELT stakeholders. • Operate the scope and schedule change control process: classify changes (within-milestone, cross-workstream, program-level), route them to the right decision authority, and document outcomes. • Maintain the program decision log; ensure architectural and program-level decisions are recorded and accessible. • Steward the program-management artifacts (schedule, RAID, risk register, communications plan, stakeholder register) so they remain trustworthy operating tools rather than wallpaper. • Coach new workstream tech leads through milestone planning and the Nova program rhythm; help them produce a credible baselined milestone plan within their first 4-6 weeks. • Identify and fix friction in the program operating model — meeting overhead, status reporting load, tooling gaps — so workstreams spend their time building, not reporting. • Facilitate planning and timing of transitions as Nova workstreams move from dedicated (or hybrid) program staffing back into the permanent Pillars and Pods organizational structure — typically once a workstream’s initial services are production-operational and out of intensive build. • Partner with Pillar leadership to identify the right transition point per workstream, sequence transitions so they don’t collide with Pillar BAU commitments, and confirm receiving Pods are ready (capacity, on-call, ownership clarity). • Coordinate the handoff itself: service ownership, documentation, on-call rotations, backlog transfer, and any residual Nova-program obligations — so nothing falls between Nova and the receiving Pillar. • Maintain a forward view of upcoming transitions in the program schedule so they are planned for, not surprises.
Technical Program Director
HugeIncHuge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We believe all experiences should be intelligent, shoppable, and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers, and creators have been problem-solving across North America, Europe, and Latin America for over 25 years. Huge is committed to creating an inclusive employee experience for all. Huge is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.
Role Description Huge is looking for an experienced Technical Program Director to join our team in an embedded capacity with a large technology partner. In this critical role, you will support a technical stewardship team leader within a centralized team. You will be responsible for: - Providing deep governance over technical infrastructure - Driving large-scale automation initiatives - Safeguarding the organization against security and compliance risks The ideal candidate is a program and operations leader with a deep technical understanding and the ability to: - Support high-level strategic planning - Manage operational guidelines and parameters - Communicate effectively with non-technical partners - Manage cross-functional stakeholder expectations - Be comfortable with agentic workflows and tools Qualifications - Ability to distill complex engineering and development subjects for non-technical audiences across marketing - Confidence to say "no" to requests that do not meet governance or budget standards - Proven track record in Technical Program Management (T/PgM) with experience in large-scale organizational processes - Create standards and deploy them on a scaled level - Craft measurement and track program success over time - Plan initiatives in a structured way, prioritize, and track progression - Fluent approaches to manage risk, budget, resources, and develop artifacts to communicate insights and impacts - Present or past development experience is strongly desired - Comfortable with quick prototype solutioning, such as dashboard creation for internal usage - Understand technical design documents (TDDs) and approach conversations on frameworks and architecture - Some proficiency in cloud computing usage, principles, and management Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license - To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ Company Description Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE, and unlocking the advantages brought to us by emerging technologies. Huge’s nearly 1,000 thinkers, tinkerers, makers, and creators have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com . Huge is committed to creating an inclusive employee experience for all. We believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
Role Description Reporting to a North Carolina Senior Program Manager, the Sandhills NC Program Manager has a unique opportunity to help shape the future direction of Reach Out and Read (ROR) in the area assigned. The Program Manager will be a valued team member who plays an essential role supporting early childhood systems integration work through the medical home and community. This is a highly relational job, both within a tight-knit virtual team, and when working directly to support our medical and clinic partners. The Program Manager has frequent contact with their assigned programs through regular communication and visits and helps develop champions for the Reach Out and Read program among medical providers and staff. You are an ideal candidate for the position if you are a results-oriented professional who is eager to lead efforts to expand and improve programming and communicate effectively with external partners to achieve outcomes. You will be best suited for this position if you are comfortable interacting with a number of different stakeholders, interested in providing excellent relationship management, able to progress work independently and able to stay solutions focused. As the Program Manager you will need to be a problem solver eager to learn new skills and technology; adapt to an evolving and growing organization; and work as an effective team member with remote colleagues in a virtual working environment. The assigned territory will include the following counties in and around the Greater Sandhills region: - Robeson - Cumberland - Scotland - Richmond - Hoke - Harnett - Johnston - Lee - Moore - Montgomery - Union - Stanly - Anson *The ideal candidate lives within this geographic area. **The counties listed are subject to change. Qualifications - Commitment to increasing equity in opportunity and outcomes for children. - Experience facilitating professional development and quality improvement processes. - Experience developing advocates to lead and motivate colleagues in quality improvement efforts. - Excellent relationship management skills with a desire to solve problems and work with doctors and other medical professionals in a clinical setting. - Self-motivated, independent worker who functions effectively in a virtual work environment. - Excellent verbal and written communications skills. - Strong time management skills with the ability to prioritize multiple tasks. - Ability to effectively use electronic communications systems. - Access to dependable and regular transportation for frequent in-state travel. Requirements - Experience with practice change efforts and Quality Improvement processes in a healthcare setting. - Experience within the fields of health care, early childhood systems, literacy, parenting support, or related fields. - Experience working with diverse populations and communities. Benefits - Salary range: $70,000 to $76,000, commensurate with experience. - Robust benefits package including medical, dental, and vision insurance. - 401(k) retirement plan with match. - Paid time off. Company Description Reach Out and Read gives young children a foundation for success and reaches 4.8 million children across the country – half of whom identify as BIPOC and two thirds of whom come from low-income families. The nonprofit recently set a strategic goal to double its impact by 2030, to serve 10 million young children — 50 percent of all U.S. children from birth to 5. Reach Out and Read works directly with pediatric care providers to share the lifelong benefits of parents reading aloud with their children daily. By integrating our evidence-based model into pediatric care and providing the tools and encouragement families need to read aloud together, we can transform pediatric care practices, foster healthy families and communities, and give children of all backgrounds and means a better start to life.



