Founded in 1911, Woolpert is the premier architecture, engineering, and geospatial (AEG) firm.
Customer Engineer III
Location
United States
Posted
8 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Engineer III
Woolpert
Role Description We seek to move the world forward through innovative thinking. Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth. Customer Engineer III (Woolpert Inc, Dayton, OH): - Understand customer pain points and advise on best practices to deploy and manage applications in cloud environments, such as GCP, AWS, Azure, and on-premises. - Architect location-based service solutions for customer environments (on-premises, cloud, or hybrid). - Collaborate with the Sales team to identify customer needs and propose appropriate solutions. - Collaborate with Sales, Customer Engineering, and Engineering teams to ensure solution fit, feasibility, and profitability. - Conduct product demonstrations, workshops, and presentations to showcase the value of Google Maps and Google Cloud Geospatial technologies. - Create estimated Total Cost of Ownership (TCO) and Return On Investment (ROI) calculations for customers. - Create and deliver Statements of Work (SOWs). - Employ Google Maps and Google Cloud Geospatial technologies to address challenges for customers. - Utilize current and future Google Maps and Google Cloud Geospatial licensing models to build and deploy production-grade solutions in a virtualized environment such as Google Cloud Platform, Amazon Web Services, Microsoft Azure, or similar platforms. - Stay informed about technology updates, licensing changes, and business trends that impact the firm’s go-to-market strategy by networking within Google and with key partners. - Design, create, and update demos and sales collateral (e.g., reference architectures, SOW templates) to empower Sales and Customer Engineering teams to accelerate sales cycles. - Collaborate with Sales, Engineering, and Support teams to ensure seamless service delivery. - Participate in projects involving Google Maps and Google Cloud Geospatial technologies. - Telecommuting is permitted. Qualifications - Bachelor’s degree in Geographic Information Systems, Computer Science, or a related field of study. Requirements - Requires five (5) years of experience building and deploying production-grade solutions in a virtualized environment such as Google Cloud Platform, Amazon Web Services, Microsoft Azure, or similar platforms. - Experience with Python, JavaScript, Google API’s, HTML, or CSS. - Knowledge of Google Maps Platform. - Experience with cloud integration as it relates to networking and identity management. - Experience deploying or managing a cloud-based productivity suite. - Experience managing internal or client-facing projects to completion. Company Description Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com . If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com . To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
Related Guides
Related Job Pages
More Implementation Specialist Jobs
Working Student (m/f/d) IT – Implementation and Development of Internal AI Platform
Wagemann + Partner PartG mbBWir sind ein Team aus jungen und erfahrenen Köpfen an den Standorten Berlin, Düsseldorf und Hamburg. Als moderne, international ausgerichtete und wachsende mittelständische Steuerberatungs-, Wirtschaftsprüfungs- und Rechtsanwaltskanzlei beraten wir Mandanten verschiedener Rechtsformen, Branchen und Größen.
Role Description Du hast bereits erste Erfahrungen in der professionellen Anwendung von künstlicher Intelligenz und möchtest nicht nur zuarbeiten, sondern ein internes AI-Projekt aktiv mitgestalten? Wir suchen einen Werkstudenten (m/w/d) im Bereich IT, der die Entwicklung eines internen AI-Tools / einer AI-Plattform maßgeblich vorantreibt. Du solltest dich sicher in der Umsetzung technischer Lösungen fühlen und Freude daran haben, Verantwortung zu übernehmen. - Entwicklung und Weiterentwicklung einer internen AI-Plattform inklusive Agentenarchitekturen und Workflows. - Umsetzung von Anforderungen aus verschiedenen Fachbereichen in die passende technische Lösung. - Enge Abstimmung mit Kollegen und gelegentlich auch mit Mandanten. - Identifikation und eigenständige Lösung technischer Herausforderungen. - Test von neuen Tools und Erstellung eines übersichtlichen Briefings dazu. Qualifications - Laufendes Studium im Bereich Informatik, Wirtschaftsinformatik oder vergleichbar. - Erste praktische Erfahrung in der Programmierung (z. B. Python, APIs, AI/ML von Vorteil). - Selbstständige und strukturierte Arbeitsweise. - Kommunikationsstärke und Freude daran, aktiv auf andere zuzugehen. Benefits - Flexibilität: Teilzeit, mobiles Arbeiten, Homeoffice – Deine Arbeit, dein Rhythmus. - Work-Life-Balance: Wir schaffen Raum für dein Gleichgewicht zwischen Beruf und Privatleben, unter anderem mit Homeoffice. - Persönliche Weiterbildungen: Stetige Weiterbildungen für deine persönliche und fachliche Entwicklung. - Teamgeist/Zusammenhalt: Gemeinsam sind wir stark – Teamarbeit ist unser Erfolgsrezept. - Onboarding-Support/Mentor: Vom ersten Tag an begleiten wir dich für einen reibungslosen Start. - Selbstständiges Arbeiten: Eigeninitiative zählt – bei uns schätzen wir dein Engagement. - Herzliche Atmosphäre: Gemeinschaftlich erfolgreich – erlebe eine offene Kanzlei. - Moderne Arbeitsumgebung: Effizientes Arbeiten mit modernster Hardware und Software. Company Description Wir sind ein Team aus jungen und erfahrenen Köpfen an den Standorten Berlin, Düsseldorf und Hamburg. Als moderne, international ausgerichtete und wachsende mittelständische Steuerberatungs-, Wirtschaftsprüfungs- und Rechtsanwaltskanzlei beraten wir Mandanten verschiedener Rechtsformen, Branchen und Größen.
• Lead the client onboarding process by understanding their unique needs, objectives, and expectations. • Participate in onboarding kick off meeting with new clients to gather and document client requirements and vendors related to their self-insurance plan(s) claims processing, eligibility criteria, and other relevant aspects. • Develop a comprehensive implementation plan outlining key milestones, timelines, and responsibilities. • Act as a liaison between clients, internal teams (such as account management, compliance, plan build, claims, and finance), and external vendors to facilitate effective communication and collaboration. • Coordinate meetings, conference calls, and training sessions to ensure alignment and understanding of implementation objectives and processes. • Prepare comprehensive documentation, including implementation guides, process workflows, and training materials, to support clients and internal stakeholders. • Assist Client Services with training sessions for clients and end-users on the use of self-insurance administration systems, policies, and procedures. • Execute implementation plans that are on time and with high customer satisfaction. • Update and collaborate project plan details for downstream workflows to produce accurate configuration and set up ensuring any late changes are identified and addressed appropriately. • Proactively identify potential issues or challenges in the implementation phase escalating critical issues as needed. • Represent Health Plans Inc. to clients and vice versa, serving as a trusted advisor and advocate, ensuring a high level of service and satisfaction. • Provide weekly updates to client, broker/consultant, internal teams as to implementation status by tracking progress and identify and manage risks, driving initiatives to enhance client satisfaction and retention. • Address any discrepancies or issues promptly and implement corrective actions as needed to ensure accuracy and client satisfaction. • Complete transition to Client Services team within 60 days of implementation. • Work with Implementation Team to identify opportunities for evaluation, process improvements, and enhancements to streamline the implementation process and enhance overall efficiency. • Stay informed about industry trends, regulatory changes, and best practices related to self-insurance administration and incorporate relevant updates into our implementation processes.
• Client Advisory & Project Leadership: You guide clients through all phases of SAP Payroll implementation, capture complex business requirements, and provide strategic advice on best practices. • Configuration & Customizing: You create sustainable, error-free system configurations within the SAP HCM environment while adhering to the highest quality standards. • Quality Assurance & Testing: You design and execute comprehensive system tests using self-generated test data to ensure error-free functionality. • Documentation: You produce precise functional and technical documentation for all implemented work packages. • Interface Management: In close coordination with the Cluster Lead, you manage your daily priorities, meet deadlines, and communicate status reports and issue analyses transparently to all stakeholders.
Client Implementation Specialist – Healthcare, Dental Software
TwoconnectWe facilitate business growth through our managed offshoring services.
• Manage client onboarding and implementation projects using Zoho Projects, ensuring all milestones and deliverables are achieved. • Coordinate and execute software implementations for new customers, legacy migrations, and add-on module installations. Specifically in a dental practice software context. • Collaborate with internal teams (Support, Development, Product, and Sales) to ensure seamless project delivery. • Configure and test software according to client workflows and requirements. • Perform data and image migrations, including database split and merge activities for legacy transitions. • Identify and resolve technical or data-related issues throughout the implementation process. • Maintain comprehensive documentation, project records, and client communication. • Provide training and onboarding support to ensure successful adoption of the platform. • Contribute to ongoing process improvements to enhance implementation quality and efficiency. • Other role specific duties as they arise.



