• Take ownership of designing and evolving the platform behind Bunny Storage to support long-term growth and performance • Lead a small team of Engineers looking after our Object Storage platform and a high scale Elasticsearch metadata store • Set and raise the bar for what low-latency, high-resilience storage means in practice, and ensure the system lives up to it • Deliver critical components in C#, and tune Linux systems for real-world workloads • Take ownership of architectural decisions and keep the system improving, even when the path isn’t obvious • Set clear technical direction and align the team around shared standards • Find and fix I/O and networking issues before they impact users

• Design, build, test, deploy, and maintain scalable, reliable platform services and shared libraries. • Contribute to platform and system architecture decisions with a focus on reliability, scalability, and developer experience. • Write high-quality, maintainable code and set a strong example of engineering best practices. • Collaborate with Staff Engineers and peers to implement standards and patterns that support Continuous Delivery. • Identify and address performance, scalability, and reliability issues across platform services. • Participate actively in design reviews, code reviews, and technical discussions, providing thoughtful and constructive feedback. • Drive operational excellence by improving monitoring, alerting, and incident response practices. • Investigate root causes of production issues and implement long-term fixes to reduce on-call burden. • Mentor and support junior and mid-level engineers through code reviews, pairing, and technical guidance. • Partner with cross-functional teams to understand requirements and deliver solutions that create measurable business and customer value.

• Design, develop, and maintain scalable full stack applications using Python and modern frontend frameworks such as React, Angular, or Vue.js. • Build responsive UI components and integrate frontend applications with REST APIs and microservices. • Develop secure, scalable backend services and cloud-native applications on AWS using EC2, Lambda, S3, API Gateway, DynamoDB, and related services. • Integrate Pindrop authentication, fraud detection, and voice security workflows within applications. • Support Amazon Connect and contact center integrations including SIP and call flow workflows. • Implement CI/CD pipelines, Infrastructure as Code, monitoring, and observability using tools such as GitHub Actions, Terraform, CloudWatch, and Splunk. • Optimize application performance, scalability, reliability, and security across frontend and backend systems. • Collaborate with product, design, platform, and operations teams to deliver high-quality enterprise solutions. • Participate in code reviews, debugging, troubleshooting, and production support activities.

• Your work will be split roughly 30/70 between product support within the team's ownership area — third-line tickets, performance incident investigation, and defect fixes — and building new platform features and optimizations. • You will own platform feature development end to end: technical design, implementation, merge procedures, and maintenance primarily on the web backend. • You will work with Business Analysts on detailed specifications and with QA engineers throughout delivery. • You will run peer reviews and hold the bar on technical design, code quality, maintainability, and performance.