• Engage with clients to understand their requirements and advise on appropriate solution architectures • Collaborate with Product Managers to ensure alignment between client needs and solution design • Work closely with Delivery Managers to oversee the architecture approach during solution deployment • Explore a range of possibilities and creative alternatives to identify the most effective solutions • Ensure that designed solutions are implemented in accordance with client expectations and company standards • Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs • Provide ongoing support and guidance to clients throughout the implementation process • Maintain awareness of industry trends and emerging technologies to continuously improve solutions

• Work with multiple teams of software engineers, SDETs, and DevOps-oriented engineers to design and build complex software systems. • Expected work breakdown is 70% system design, 30% hands-on development. • Drive design decisions and understand trade-offs of various technology choices • Perform hands-on application programming with an emphasis on backend and integration systems development using GraphQL, Apollo, Node.js, TypeScript, JavaScript, Python, RESTful APIs, and data pipelines • Architect, design, and build distributed systems and integrations using a suite of AWS components including but not limited to EKS, Lambda, S3, MSK, and Aurora • Design and implement GraphQL subgraphs and contribute to federated graph architecture and schema governance • Define and maintain architectural standards, ensuring systems remain scalable, secure, maintainable, and aligned with enterprise constraints • Set a high technical and delivery bar by modeling engineering best practices and enforcing expectations around quality, reliability, testing, observability, and operational support • Guide teams in making sound technical decisions and tradeoffs, ensuring solutions are aligned with long-term strategy while still delivering near-term value • Champion engineering operational excellence, including observability, automation, reliability, performance improvements, and production support • Promote a DevOps and cloud-first mindset, ensuring teams fully leverage modern engineering practices and cloud-native capabilities • Work with product, architecture, and business stakeholders to translate requirements into epics, stories, technical plans, and delivery workstreams • Mentor developers on the team • Ensure technical documentation is clear, accurate, and accessible to the technology team • Contribute as a member of an Agile team and promote Agile practices • Proactively collaborate with the Ten Mile Square team on development and knowledge sharing • Represent yourself and Ten Mile Square with integrity, expertise, and value • Maintain the confidentiality of our clients on an ongoing basis

• Design, build, and maintain integrations between supported platforms such as Procore, Oracle Fusion ERP, and Workday using APIs, webhooks, middleware, and approved integration platforms (iPaaS) • Work with a team to develop and own data mappings and field-level transformations across systems, including financial master data such as projects, cost codes, vendors, purchase orders, and invoices, along with employee and org data, and reconcile data to ensure accuracy • Work with REST and SOAP APIs, including authentication and credential management (OAuth, API keys, SSO/SCIM), rate limits, and pagination • Build error handling, retry logic, logging, alerting, and monitoring for each integration, and define and meet support and recovery commitments • Manage integrations across sandbox, test, and production environments, including version control, deployment, and regression testing for platform and API updates • Translate requirements from Operations, Finance, and IT into integration specifications, sequence diagrams, and clear acceptance criteria • Coordinate with platform vendors and integration partners on API changes, product roadmaps, incidents, and new connection points • Partner with IT and Information Security on data handling, access reviews, and integration security and audit practices • Maintain integration runbooks, data dictionaries, architecture diagrams, and knowledge base articles, and keep them current as systems change. • Monitor live integrations for failures and data quality issues, perform root-cause analysis, and drive permanent fixes • Provide escalation support for integration-related issues and partner with Analysts and Specialists to resolve cross-platform problems • Perform other duties as assigned

Role Description A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do - Engage with clients to understand their requirements and advise on appropriate solution architectures - Collaborate with Product Managers to ensure alignment between client needs and solution design - Work closely with Delivery Managers to oversee the architecture approach during solution deployment - Explore a range of possibilities and creative alternatives to identify the most effective solutions - Ensure that designed solutions are implemented in accordance with client expectations and company standards - Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs - Provide ongoing support and guidance to clients throughout the implementation process - Maintain awareness of industry trends and emerging technologies to continuously improve solutions Qualifications - At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business - Experienced in delivering cloud-based technology product solutions in an enterprise environment - Ability to assist in defining and socialising a product/enterprise roadmap - Ability to translate client requirements into actionable steps and solution architectures - Understand business architecture models & patterns - Has designed and implemented innovative and creative solutions to business problems - Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches - Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions - Experienced in designing solutions in a Relational DB and noSQL environment - Experienced in designing for API & Micro-services centric environments - Demonstrated capability to self-learn new technology trends and approaches - Ideally has experience or understanding of the benefits of low-code platforms - While the Solution Architect is not expected to build the solutions, experience of multiple development languages & various DB engines will be advantageous - Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) - Excellent communication skills, both written and verbal Requirements - Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients - Strong analytical skills & ability to understand and collect business requirements from corporate clients - Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client - Relationship management experience with corporate clients - Excellent organisational, interpersonal & communication skills and an ability to engage audiences - Excellent decision-making and judgment skills - Understanding of insurance business processes across all areas and at least two lines of business - Maintains direction and focus through proactive planning and organized approaches to work - Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage - Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities - A high proficiency in working in English as your primary language Benefits - 15 Days Annual Leave - Annual Performance Bonus - Health Insurance - Remote Work Allowance - Anniversary Bonus - Stock Options (after 6 months) - Company activities and events - Learning and development plan