• Liderar e executar todo o processo de discovery do produto • Liderar a squad responsável por produtos e jornadas relacionadas ao produto, garantindo alinhamento com a estratégia do banco. • Atuar como Product Manager, definindo backlog, prioridades e visão de produto em conjunto com stakeholders. • Garantir a entrega contínua de valor, com foco em experiência do cliente, escalabilidade e segurança. • Trabalhar em parceria com engenharia, design, dados e áreas de negócio para desenvolver soluções inovadoras e eficientes. • Representar o time em fóruns estratégicos e colaborar com outras frentes de produto e tecnologia.

• Leads, plans, and coordinates all aspects of technical projects from initiation through delivery • Advanced skills in Microsoft Excel as all documentation is Excel based • Advanced technical understanding of Network projects to discuss site requirements with all stakeholders including but not limited to engineers, PMs, and management • Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed • Proactiveness is required as the role includes many layers of planning from the start of each site deployment from surveys, staging of hardware, and deployments • Effectively communicate all project timelines, deliverables, and risks associated with the completion of each project’s objectives • Manage customer expectations on updates of all documentation throughout the week for both customer internal documents • Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met • Conducts project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement

• Client Project Management & Client Mapping • Partner Accountability & Follow-Through • Routine Reporting & Communication • Meeting Preparation & Action Item Extraction • System Organization & Tech Maintenance • Client Onboarding & Admin Support

• Support customers through onboarding and deployment of new product offerings • Work closely with sales and customer onboarding teams • Manage day-to-day onboarding tasks • Coordinate customer application approvals and product orders • Provide training materials and deploy service changes • Serve as customer support post go-live • Support corporate financial objectives by executing projects