Role Description As a Customer Sales Specialist, you will drive customer acquisition through proactive outbound sales and consistent prospect engagement. You will work assigned lead lists across email, phone, SMS, LinkedIn, and video meetings, guiding prospects through the sales journey from initial outreach to successful conversion. - Focus on high-volume outbound prospecting, structured multi-touch follow-up, objection handling, and conversion ownership. - Independently manage prospect pipelines, persist through non-responses, and maintain high-quality engagement while meeting activity and conversion goals. - This role does not involve list building, data analysis, or messaging strategy. Qualifications - 2–3+ years of experience in sales (outbound sales), customer acquisition, BDR/SDR, or a similar high-volume role. - Experience managing outbound and/or high-volume customer engagement activities across multiple communication channels. - Strong closing orientation, with confidence on the phone and a track record of driving prospects to commit. - Strong verbal and written communication skills with the ability to influence, persuade, and build customer trust. - Strong knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications. - Experience handling objections, navigating challenging customer conversations, and driving conversion outcomes. - Ability to independently manage multiple customer interactions and prioritize effectively in a fast-paced environment. - Strong judgment and problem-solving skills with the ability to adapt approaches based on customer needs. - Experience using CRM systems and customer communication tools. - Strong organizational and time management skills with consistent attention to detail. - Ability to quickly learn products, processes, and customer workflows in an evolving environment. - Experience working toward performance goals, activity metrics, or conversion targets preferred. - Availability to work standard US business hours required. Requirements - Curious and authentic, just like us! #beboldr - A confident and resilient communicator who thrives in customer-facing and conversion-focused environments. - Highly organized with strong ownership, accountability, and follow-through. - Comfortable navigating ambiguity and adapting communication styles to different customer situations. - Results-oriented with a strong sense of urgency and persistence. - An analytical and critical thinker with strong attention to detail. - Passionate about delivering excellent customer experiences while driving business outcomes. Benefits - Experience selling into SMBs or independent business owners, with a clear understanding of their mindset: skeptical of platforms, time-constrained, and quick to disengage without an immediate value proposition. - Hands-on experience with sales engagement and email outreach platforms (e.g. Mixmax, Saleshandy, Apollo, Instantly, Smartlead, or equivalent), including running sequences, managing cadences, and operating an inbox at high volume. - Comfort with high-volume phone outreach, including a demonstrated history of cold calling at scale. - Track record of hitting and exceeding outbound activity and conversion targets.

Role Description A rapidly growing international B2B events and executive audience acquisition business is expanding its outbound sales function and seeking experienced Sales Development Representatives to join its remote South African team. The company operates within a fast-paced, high-performance commercial environment supporting executive-level events across Europe, APAC, and the United States. This opportunity is ideal for driven, money-motivated sales professionals who thrive in phone-based outbound environments and are comfortable engaging with senior decision-makers throughout the day. The successful candidates will focus on high-volume outbound calling to generate business meetings and secure executive delegate attendance for international B2B events. This is a highly phone-driven role requiring confidence, resilience, strong communication skills, and the ability to consistently perform against outbound activity targets. The role is best suited to individuals who genuinely enjoy outbound sales, are target-driven, and are motivated by performance-based incentives. Key Responsibilities - Conduct high-volume outbound calls to senior executives and decision-makers - Generate qualified meetings for the sales team - Secure delegate attendance for executive-level events - Build and maintain strong prospect engagement through professional communication - Manage and update prospect activity within the CRM system - Maintain consistent outbound call activity and performance metrics - Work closely with internal teams to support pipeline growth and event attendance targets - Deliver professional communication aligned to international business standards Requirements - Minimum 2 years of B2B outbound sales or SDR experience - Strong phone-based sales background essential - Excellent spoken English with a professional and neutral accent - Comfortable speaking with senior executives and decision-makers - Strong resilience and ability to handle rejection positively - Self-motivated, target-driven, and money-motivated mindset - Experience using CRM systems such as Zoho, Salesforce, HubSpot, or similar - Strong organisational and communication skills - Ability to work independently within a remote environment - Reliable work-from-home setup including stable internet and quiet working environment - Based in Cape Town or Johannesburg preferred Preferred Experience - B2B events, delegate acquisition, or appointment-setting experience - Experience working within UK or international sales markets - Exposure to high-volume outbound sales environments - Familiarity with Aircall, Zoho CRM, or outbound dialler systems advantageous Tools & Systems - Aircall - Zoho CRM - Sales Navigator - Email sequencing tools Application Requirements - Updated CV highlighting outbound sales experience and achievements - One-way video introduction or voice sample - Confirmation of current work-from-home setup - Notice period and earliest available start date - Details of CRM systems previously used Benefits - Fully remote working environment - Competitive salary package with commission structure - International B2B sales exposure - Opportunity to join a rapidly scaling commercial team - Long-term growth potential within an expanding offshore operation

Role Description Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy. Primary Responsibilities - Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff. - Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs. - Identify and address customer questions, concerns, and objections with advanced selling skills. - Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning. - Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget. - Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions. - Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs. - Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives. - Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects. - Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care. Knowledge & Expertise - In-depth knowledge of neuroscience, LTC market dynamics, payer systems (Part A, Part D), specialty distribution, and applicable LTC regulations. - Ability to position Acadia as a valued partner in the LTC community, earning recognition as a subject-matter expert. - Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx). Qualifications - Bachelor's degree required, with an emphasis in the life sciences preferred. - To qualify for Sales Specialist requires 3 years of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred. - To qualify for Sr. Specialist level, requires a minimum of 8 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments. - To qualify for Executive level, requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments. - Proven leadership, mentorship, and role-model capabilities at a regional level. - Strong business acumen, organization, and self-motivation with a business ownership mentality. - Must reside within the territory (or within 30 miles of its border) and, if required, within reasonable proximity to a major airport. - Valid driver’s license with acceptable driving record; ability to drive a company vehicle daily and travel independently by air. Travel may be up to 80%, including overnight stays and occasional after-hours work. - Must meet vaccination and facility access requirements for customer visits and event participation. Scope Operates with a high degree of autonomy and expertise, addressing complex business challenges with creativity and sound judgment. Shapes territory strategy, influences regional initiatives, and acts as a trusted partner to internal and external stakeholders. Physical Requirements This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Salary Range $92,000 — $115,000 USD Benefits - Competitive base, bonus, new hire and ongoing equity packages - Medical, dental, and vision insurance - Employer-paid life, disability, business travel and EAP coverage - 401(k) Plan with a fully vested company match 1:1 up to 5% - Employee Stock Purchase Plan with a 2-year purchase price lock-in - 15+ vacation days - 13 -15 paid holidays, including office closure between December 24th and January 1st - 10 days of paid sick time - Paid parental leave benefit - Tuition assistance

• Report to the President & CEO • Responsible for leading new business development and sales activities with the global public sector • Lead and direct a distributed sales team to meet or exceed sales revenue, sales profitability, and budgetary objectives • Design, implement, and manage a strategic sales plan that expands the FreeBalance footprint in the global Public Financial Management (PFM) advisory, training and solutions market • Grow and mentor sales team globally • Reach global sales quotas by successfully managing the sales process from plan to close • Coordinate sales activities and strategic initiatives with sales teams • Deliver compelling, customer-centric presentations and proposals to prospects and customers • Present sales and revenue reports and accurate forecasts to the management team • Build and promote strong, long-lasting customer relationships by understanding country context • Manage sales pipelines of new opportunities using customer relationship management tool • Oversee all proposals/tenders and negotiations within FreeBalance’s pricing guidelines • Maintain relationships with key stakeholders, including customers, prospects, and partners • Attend trade shows or conferences as needed • Travel internationally on regular basis • Other duties as assigned