Manage customer reference programs by recruiting suitable customers and executing plans, foster relationships with key customers, and analyze feedback to inform strategies, enhancing customer satisfaction and driving advocacy initiatives.

Job Title: Program Manager, NPI Location: Remote (USA) About Us: Accuris is a dynamic leader in B2B SaaS engineering workflow technology, dedicated to accelerating innovation in engineering processes. Since becoming a standalone company in May 2023, we've continued our mission to develop cutting-edge AI-enabled solutions. Our culture of collaboration, innovation, and high performance is driven by humble, hungry, and smart individuals who make Accuris an exciting place to grow your career. Our products - Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions - streamline engineering workflows by providing easy access to essential standards and content. This efficiency saves our customers time and reduces errors, enhancing the entire product development cycle. With over 60 years of experience, Accuris remains at the forefront of the engineering community, driving forward innovation and supporting industry vibrancy. Join us to be part of a team that values your contributions and fosters your professional growth. Role Summary: Accuris is looking for a Program Manager to own the execution of individual New Product Introduction (NPI) launches from intake through post-launch review. This role works in close partnership with the responsible product manager, who retains ownership of product direction and decisions, and coordinates with cross-functional teams across Marketing, Legal, Customer Experience, Engineering, and Sales Enablement. The NPI framework, launch lifecycle, tier classification, and cross-functional ceremony structure are already in place. What this role brings is dedicated execution capacity: a single owner based in Product Operations who creates and manages the project plan, drives cross-functional alignment, and surfaces risks before they become blockers. This is a high-visibility role with regular executive-facing reporting. The right candidate is organized, proactive, and moves programs forward without needing active management. What You'll Do: - Own the full NPI launch lifecycle from intake through post-launch review, including project planning and milestone tracking for each active effort - Facilitate recurring NPI ceremonies to keep launches on track, cross-functional workstreams aligned, and launch readiness confirmed before Go/No-Go decisions - Own the action item and decision log out of each session, and drive closure on open items and approvals between sessions - Coordinate with functional leads across Marketing, Legal, CX, Engineering, and Sales Enablement to track workstream progress and surface risks early - Aggregate post-launch metrics for NPI monitoring - Build and maintain executive-facing status reports on a regular cadence - Proactively identify and escalate risks and blockers, keeping launches moving without requiring active management Qualifications: - Bachelor's degree or equivalent work experience - 3+ years of program management experience in a SaaS or B2B environment - Experience managing New Product Introduction (NPI), product launch, go-to-market, or commercialization programs end to end - Demonstrated ability to coordinate across cross-functional teams including Marketing, Legal, Customer Experience, Engineering, and Sales - Strong project planning skills with the ability to manage multiple concurrent programs at varying levels of complexity - Familiarity with project management or program tracking tools - Strong written and verbal communication skills, with the ability to synthesize complex information for different audiences - (Preferred) Experience preparing and delivering executive or leadership-facing status reports and communication - (Preferred) Project management certification What We Offer: Competitive base salary, bonus and equity as part of our employee ownership plan. A comprehensive benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please ask the recruiter assigned to the role. For work locations in the state of Colorado, the anticipated salary range for this role is $90,000 - $120,000. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant. About Company Statement: Accuris delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. Our mission: build an evolvable knowledge and data platform that enables professionals to unlock and deliver innovation to the world's most complex problems. Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Support new business implementations and operational continuity across multiple sites • Partner with engineering to develop detailed process flows and layout plans • Participate in performance improvement and crisis management support • Attend operational reviews for RFPs and implementation tollgates • Partner in hyper-care support for relocations, application migrations, and new launches • Help to manage UAT and volume stress testing • Engage in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes

• Lead portfolio and programme management for the Professional Development (PD) team within Regulatory Services (RS) • Establish and operate the governance, cadence and decision‑making needed to prioritize PD initiatives • Act as PD’s primary interface to the RS Business Improvement (BI) function • Coach PD project leads to apply agreed standards • Directly manage delivery of a small number of high‑priority initiatives where required