
BSI - The British Standards Institution
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Self-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
170 Jobs
Auditor - Consultant
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Title: EHS Auditor / Consultant locations USA Atlanta, Georgia Tampa, Florida Miami, Florida New Orleans, Louisiana Jacksonville, Florida Knoxville, Tennessee Memphis, Tennessee St. Louis , Missouri Nashville, Tennessee Dallas, Texas time type Full time job requisition id JR0019491 Job Description: We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: EHS Auditor Location: South/Southeast USA - remote with up to 50% travel to client site Contract: Full-time, permanent BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice’ technical, regulatory, and business expertise and intelligence for our clients’ most critical EHS risks and opportunities to achieve greater resilience, impact, and future-readiness. About the role: BSI Consulting Services is seeking a seasoned Environmental, Health, and Safety Auditor to join our consulting team. This is a hands-on, field-based auditing role that requires extensive direct, on-site experience performing EHS and environmental compliance audits at industrial and commercial facilities across the United States. This position is NOT focused on audit oversight, program management, or administrative coordination. Successful candidates will have a proven background personally planning, conducting, and documenting compliance audits, rather than managing or supervising audits performed by others. Key Responsibilities - Plan, lead, and execute EHS and environmental compliance audits at client facilities across the U.S., including regulatory compliance and risk-based audits - Perform hands-on environmental compliance assessments, evaluating conformity with applicable federal, state, and local environmental regulations (air, waste, water, chemical management, etc.) - Conduct on-site inspections, employee interviews, and document reviews to identify compliance gaps and regulatory risks - Prepare clear, accurate, and high-quality audit reports, including findings and corrective action recommendations - Provide technical review and quality assurance of audit deliverables prepared by other team members - Collaborate directly with industrial clients to deliver EHS compliance management services and practical, implementable solutions - Consistently meet or exceed client expectations related to scope, schedule, budget, and technical quality - Support long-term client relationships that drive repeat business and ongoing engagements - Travel to client sites approximately 25–50% of the time Required Qualifications - Bachelor’s or Master’s degree in environmental, civil, or chemical engineering; environmental science; sustainability; public health; safety; or a related field - 5–15 years of EHS consulting and regulatory compliance experience - Minimum of 5 years of direct, hands-on experience performing EHS and environmental compliance audits (experience limited to oversight, review, or coordination does not meet this requirement) - Demonstrated experience personally conducting environmental regulatory compliance audits, including permitting, monitoring, recordkeeping, and reporting requirements - Strong working knowledge of U.S. environmental, health, and safety regulations and compliance programs - Experience working in industrial or manufacturing environments, either as a consultant or in-house at regulated facilities - Proven ability to independently manage audits from planning through field execution and final reporting - Consistent track record of high-quality project delivery and client satisfaction - Excellent written and verbal communication skills Preferred Qualifications - CHMM, CSP, CPEA, or other relevant professional certification - ISO 14001 and/or ISO 45001 Lead Auditor certification - Experience evaluating or auditing EHS management systems - Demonstrated success delivering practical, compliance-driven solutions for industrial and commercial clients What we offer: BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. The salary for this position can range from $102,000 - $127,500 annually; the advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within that range will be determined based on experience, skills, market considerations and alignment with internal equity principles. Our Excellence Behaviors: Client-centric, Agile, Collaborative. These three behaviors represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is an Equal Opportunity Employer, and we are committed to diversity. #LI-JM1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Aerospace Management Systems Auditor
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Title: Aerospace Management Systems Auditor Location: Portland United States Job Description: Full time job requisition id JR0020502 We exist to create positive change for people and the planet. Join us and make a difference too! Are you looking to join a dynamic global industry leader that boasts more than 120 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards and want to use your knowledge to influence best practices across the industry? As an Aerospace Management Systems Auditor, you will be responsible for delivering BSI’s audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost-effective service delivery that assures satisfaction of our customer needs. The individual will conduct various types of audits. To be considered for this role, it is mandatory for you to have completed and passed AATT 9100 Lead Auditor Course and Exams (Application and Knowledge), plus a minimum of 4 years work experience in relevant industry in the past 10 years to meet the BS EN 9104-003 requirements*. We have several of these positions available based in the locations advertised to accommodate the growing demand of the business. These are remote contract positions with extensive amount of travels (95-100%). You must live close to a major airport with ability to travel weekly to our clients. Key Responsibilities & Accountabilities: - AS9100 and ISO9001 audit delivery to our clients. - Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate. - Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed timeframe. - Maintain overall account responsibility and portfolio accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. - Lead assessment teams as required, ensuring that team members are adequately briefed to maintain quality of service and that effective working relationships are sustained both with Clients and within the team. - Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments, reporting and managing the results. - Responsible for attending any required training and following all procedures, processes, policies within BSI for management of clients, management of a home-based office, use of BSI equipment and communication both internal and external to the organization. - Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained. - Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs. - Any other assignments as needed to meet assessment delivery business objectives. To be successful in this role, you have: - Completed and passed AATT 9100 Course & Exams (Application and Knowledge) - Min. 4 years of relevant industrial work experience in the past 10 years to meet the requirements of the BS EN 9104-003 criteria - 9100 AEA registered in OASIS is highly desirable - College degree AA or higher (or equivalent certification or work experience) - Knowledge of management systems auditing practices - High level of integrity and conformity, ability to understand and appreciate diverse perspectives, fostering a respectful, inclusive and ethical environment - Strong business acumen, understanding customers’ needs and add-value to their operations - Great flexibility and agility, willingness to adapt to changing travel schedules or unexpected changes in travel plans. - Strong communication and time management skills #LI-Remote #LI-JT1 BSI - Your Partner in Progress We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, United Kingdom, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family! What we offer: The base salary for this position can range from $102,000.00 to $123,000.00 annually; actual compensation is based on various factors, including but not limited to, the candidate’s competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Strategic Sales Director
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description Are you a strategic sales leader who thrives on building high-performing teams, winning complex enterprise opportunities, and driving transformational growth? BSI is seeking a Strategic Sales Director – Americas Assurance to lead our enterprise sales strategy across the United States and Canada. This is a highly visible leadership opportunity responsible for accelerating revenue growth, expanding market share, and strengthening relationships with some of North America's largest and most strategic organizations. Leading a team of experienced sales professionals, you'll shape go-to-market strategy, coach top talent, and partner across Marketing, Operations, Training, and Client Success to deliver exceptional client outcomes. This is more than a sales leadership role—it's an opportunity to influence strategy, build lasting partnerships, and help organizations improve quality, sustainability, and resilience through BSI's Assurance solutions. In Your Day-to-Day, You Will Be Responsible For: - Strategic Sales Leadership - Develop and execute regional sales strategies that accelerate revenue growth and market expansion. - Lead complex enterprise sales initiatives and multi-million-dollar opportunities across key industries. - Drive new client acquisition while expanding long-term relationships with existing strategic accounts. - Oversee forecasting, pipeline health, territory planning, and resource allocation to maximize business performance. - People Leadership & Coaching - Lead, develop, and inspire a geographically dispersed team of approximately 10 Strategic Sales Managers. - Create a high-performance culture focused on accountability, collaboration, coaching, and continuous improvement. - Mentor sales leaders to strengthen consultative selling capabilities and consistently exceed performance expectations. - Enterprise Client Engagement - Build trusted executive relationships with C-suite leaders and key decision-makers. - Support high-value proposals, strategic negotiations, and complex client presentations. - Represent BSI at executive meetings, industry conferences, and customer events. - Commercial Strategy & Operational Excellence - Partner closely with Marketing, Operations, Training, and Client Success to execute integrated go-to-market strategies. - Leverage Salesforce and sales analytics to improve forecasting accuracy, pipeline management, and business decisions. - Monitor market trends, competitive activity, and emerging opportunities to continuously evolve commercial strategy. - Innovation & Business Growth - Identify new markets, emerging industries, and growth opportunities. - Champion innovative sales approaches and scalable processes that improve productivity and client experience. - Contribute to the long-term commercial strategy and profitability of the Americas Assurance business. Qualifications - 10+ years of progressive B2B sales experience, including 5+ years leading enterprise or strategic sales teams. - Proven success managing large strategic accounts and delivering sustained revenue growth. - Experience leading geographically dispersed sales teams through coaching, mentorship, and performance management. - Strong executive presence with exceptional communication, negotiation, and relationship-building skills. - Demonstrated success developing and executing go-to-market strategies that drive measurable business results. - Expertise in sales forecasting, pipeline management, territory planning, and CRM platforms such as Salesforce. - Strong commercial acumen with the ability to analyze data and translate insights into strategic action. - Bachelor's degree in Business, Marketing, or a related field (MBA preferred). Benefits - Competitive total reward package. - Independent and varied job in an international environment. - Flexible working hours. - Ongoing training and development. - Base salary of USD $160,000-$180,500, plus annual bonus. - 20-days annual leave, bank holidays. - 401k. - Medical, dental, vision, and life insurance. - Short-term and long-term disability. - Maternal leave, paid parental leave, paid bereavement leave. - Learning and development opportunities. - A wide range of flexible benefits that you can tailor to suit your lifestyle.
Product Certification Auditor
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
• Conduct product certification assessments across varied environments • Prepare assessment reports and deliver findings to clients • Recommend the issue, re-issue or withdrawal of certificates • Maintain overall account responsibility for nominated accounts • Lead assessment teams as required • Provide accurate and prompt information to support services • Plan/schedule workloads to maximise revenue-earning activity • Manage a portfolio of assigned clients based on location
Sample Chaser, Planning Advisor
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
• To understand the requirements and needs of the customer regarding their samples • To be able to effectively manage the chase of the sample due dates and liaise with customer and labs to arrange expected delivery dates • To ensue regular communication is kept between the sample chaser and the sales team for any new business that comes through • To handle all calls (inbound and outbound) in an effective manner to ensure that the BSI “Tone of Voice” and quality guidelines are always maintained • To ensure that all associated administrative tasks associated within the testing process are processed in a timely and accurate manner • To take ownership for problem resolution where expressions of dissatisfaction are highlighted, ensuring prompt action is taken, escalating to appropriate managers- (Lab managers/ scheme managers) • Build strong and effective relationships with our global Sales, Laboratory and Certification teams, to ensure on-boarding of new clients is smooth and effective, linking in all relevant stakeholders to deliver a seamless client experience • Work across Product Certifications Delivery teams, ensuring that we are delivering the client programme, regardless of location. • Ensuring we plan Hybrid audits (where appropriate) to minimise our carbon footprint and better support our clients • To identify resource solutions for all un-booked Assessments within a designated territory and book with clients utilising all available planning tools, providing short and long term planning solutions, ensuring monthly delivery and relevant KPI targets are met • Take ownership of availability for specific external delivery teams and work with our global delivery teams to utilise all diary availability • Negotiating with customers in relation to diary moves to minimise the number of changes necessary whilst implementing policy where required to ensure that any cancellation charge is correctly applied, with prompt rebooking of the affected job(s) • Manage individual workflows/Client programmes, to ensure none become out of date and place our client certificates at risk • Identify opportunities to grow the business through communicating relevant products and services to our clients, leveraging BSIs entire portfolio • To ensure that all associated administrative tasks associated with visit booking are processed in a timely and accurate manner, in line with written quality guidelines • To take ownership for problem resolution where expressions of dissatisfaction are highlighted and ensure a prompt resolution and response to customers to prevent escalation into complaint, highlighting instances to line management, particularly where individual limits of authority may be exceeded.
Product Certification Auditor
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description Join a Global Leader in Product Certification – Be a Part of Excellence! Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion for enabling organisations to continue maintaining high standards of compliance? As a Product Certification Auditor, you’ll conduct product certification assessments across varied environments, ensuring compliance with BSI’s rigorous certification schemes and Kitemark standards. - This is a remote position with frequent travel to deliver audits. Essential Responsibilities: - Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate. - Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. - Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. - Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. - Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. - Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. - Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home-based office, use of BSI equipment and communication both internal and external to the organization. - Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices. - Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements. - Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction. Qualifications - A minimum of 4 years’ industry experience gained within a specified product manufacturing environment and emphasis on quality management or product certification. - Qualified to degree level within a manufacturing or construction related subject. - Previous experience in product assessment or auditing, against standards. - Can travel frequently across the UK. - Knowledge of quality management system auditing practices (ISO 9001). Requirements - Previous auditing experience is a plus. - 9001 Lead Auditor certification would be a distinct benefit. Benefits - Competitive total reward package. - Independent and varied job in an international environment. - Flexible working hours. - Ongoing training and development. - Annual Bonus. - Company Vehicle. - Contribution Based Pension. - Private Healthcare. - 27 Days Annual Leave + Bank Holidays. - Life Assurance.
Supply Chain Risk Consultant
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description We're seeking an experienced Supply Chain Risk Consultant who combines strategic thinking, technical expertise, and exceptional client engagement skills to help organizations strengthen resilience, improve visibility, and make smarter risk-based decisions. In this role, you'll be at the forefront of delivering and scaling BSI's innovative MESH Framework (Map, Evaluate, Strategize, Harmonize)—helping clients move beyond compliance toward intelligence-driven, enterprise-wide supply chain resilience. If you're a consultant who thrives on solving complex challenges, leading client engagements, and creating meaningful business impact, we'd love to hear from you. What you will do: - Lead Client Engagements - Manage end-to-end delivery of supply chain risk management projects from planning through execution and reporting. - Serve as a trusted advisor and primary day-to-day contact for clients. - Drive project timelines, scope, milestones, and deliverables across multiple engagements. - Translate client needs into structured, actionable workplans that deliver measurable outcomes. - Drive MESH Framework Delivery - Apply and operationalize BSI's MESH methodology to assess and strengthen supply chain resilience. - Design integrated solutions spanning risk visibility, supplier assurance, compliance, and resilience strategy. - Develop innovative approaches to complex client challenges through scenario analysis, risk modeling, and prioritization frameworks. - Leverage technology, analytics, and digital tools to enhance supply chain monitoring and risk assessment capabilities. - Deliver Strategic Risk Solutions - Support the design and implementation of supply chain risk management programs, governance structures, and operating models. - Create high-quality client deliverables, including executive presentations, dashboards, reports, and strategic roadmaps. - Facilitate workshops and training sessions for stakeholders at all organizational levels, from operational teams to executive leadership. - Mentor and Develop Talent - Coach and support Associate Consultants and Analysts in project execution and professional growth. - Review deliverables to ensure quality, consistency, and audit-defensible standards. - Foster a collaborative, high-performing team environment that reflects BSI's values and commitment to excellence. - Contribute to Business Growth - Support proposal development, client presentations, and thought leadership initiatives. - Identify opportunities to expand client relationships and grow MESH-related consulting services. - Contribute to the continued growth and evolution of BSI's Supply Chain Resilience practice. Qualifications - Bachelor's degree required; Master's degree preferred in Supply Chain, Business, Risk Management, or a related field. - 5–7 years of experience in supply chain risk management, resilience, security, consulting, or related disciplines. - Proven experience leading client-facing projects and managing stakeholder relationships. - Experience with supply chain mapping, risk assessments, supplier segmentation, resilience planning, and related risk management activities. - Familiarity with management system development and implementation. Requirements - Strong project management skills with the ability to manage multiple priorities and deadlines. - Excellent communication and relationship-building skills, including executive-level engagement. - Strategic and creative problem-solving capabilities. - Experience mentoring and developing junior team members. - Strong analytical skills with experience leveraging data and technology to support decision-making. - Exceptional report writing, presentation, and storytelling abilities. - Attention to detail and commitment to delivering high-quality, audit-defensible work. - Ability to thrive in fast-paced, global, and cross-functional environments. Benefits - Competitive total reward package. - Independent and varied job in an international environment. - Flexible working hours. - Ongoing training and development. - 20-days annual leave, bank holidays. - Medical, dental, vision, and life insurance. - 401(K) with company contribution. - Short-term and long-term disability. - Maternal leave, paid parental leave, paid bereavement leave. - Learning and development opportunities. - A wide range of flexible benefits that you can tailor to suit your lifestyle.
Operation Project Manager
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description BSI Regulatory Services is looking for an Operation Project Manager who will be responsible for managing the delivery of technical work for multiple medical devices/IVD projects. Accountabilities include oversight, completion, planning and scheduling, critical success factors, and customer satisfaction. - Coordinate, manage and monitor the scheduling, delivery and completion of medical devices certification projects for new and existing medium to large scale clients. - Build strong, collaborative relationships with the internal stakeholders and clients across technology teams. - Create and maintain project plans and dashboards, and ensure that key internal and external stakeholders are kept up to date with project progress. - Develop deep understanding of the complexity of the business and its individual business areas. - Build an in-depth understanding of client business needs and drivers. - Provide a timely response to internal and external stakeholders to ensure excellent account support is maintained. - Analyse and report performance data to internal stakeholders. Qualifications - A minimum of 3 years project management experience (or a similar role) within the medical devices/IVD regulatory environment. - Knowledge of the European medical devices regulatory systems and the commercial and regulatory environment in which BSI operates. - Previous client facing experience. Benefits - Competitive total reward package. - Independent and varied job in an international environment. - Flexible working hours. - Ongoing training and development. - Inclusion of different benefits depending on where you are based. Company Description BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. - Partners with more than 77,500 clients in 195 countries. - Engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. - Utilizes extensive expertise in key industry sectors including automotive, aerospace, built environment, food and retail, and healthcare. - Helps clients fulfill their purposes by tackling society’s critical issues. - Dedicated to fostering a diverse and inclusive workplace.
Senior Program Manager
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description The internal and supplier assurance (ISA) solutions business partners with clients to build trust in their internal organisation and across their value chain. ISA has undergone a tremendous amount of growth and continues to do so; this role will support this growth across the globe. To remain relevant and deliver against our value proposition we need leaders for driving the success of complex, multi-regional client engagements. This role is essential in translating client objectives into actionable plans, ensuring exceptional delivery and consistent value across every touchpoint. By orchestrating collaboration between internal teams and stakeholders worldwide, the program manager elevates the client experience and fosters lasting partnerships. Key Responsibilities & Accountabilities - Account Management & Program Delivery - Manage assigned Global and Strategic Accounts to ensure onboarding and maintenance activities are completed in accordance with delivery plans. - Monitor deadlines, quality standards, and resource allocation to ensure effective execution of client programs. - Develop and implement comprehensive project plans that support both short-term milestones and long-term client outcomes. - Oversee project delivery across assigned accounts to ensure high-quality outputs, on-time execution, and adherence to budgetary constraints. - Attend client meetings as required to support delivery, performance management, and issue resolution. - Monitor talent pool of auditors to ensure qualifications and training is maintained to support grow strategic programs. - SLA Compliance & Performance Monitoring - Ensure compliance with Service Level Agreements across assigned accounts. - Track and monitor account KPIs and operational performance metrics to support optimal service delivery. - Provide regular, detailed updates to the Senior Program Manager on account performance, including KPIs, risks, and strategic recommendations. - Deliver a minimum of 63 billable days per year through billable Program Management activities. - Client Partnership & Stakeholder Engagement - Build and maintain strategic relationships with Client Leadership teams to support exceptional service delivery. - Proactively manage client expectations, concerns, and escalations by providing timely updates, resolutions, and strategic insights. - Collaborate with internal stakeholders including Sales, Marketing, and Management teams to ensure a unified approach to Key Account management and execution. - Commercial Support & Account Growth - Identify and support account growth opportunities in partnership with Commercial teams through upselling, cross-selling, and the introduction of new services and solutions. - Work with Commercial Account Leaders in the preparation and ongoing maintenance of account plans. - Support the creation and updating of account plans aligned with client and business objectives. - Utilize market and sector knowledge to anticipate client needs and provide innovative service solutions. - Additional Responsibilities - Support additional operational or strategic initiatives as assigned. Key Performance Indicators - Client Satisfaction Score: Measured through client interviews, surveys, and feedback mechanisms, this KPI tracks how well the auditor/consultant engagement meets or exceeds client expectations. - Project Deliverable Quality: Assessed through internal and external reviews of completed project deliverables, ensuring outputs consistently meet agreed standards and client requirements. - Budget Adherence: Tracks the percentage of projects delivered within the approved budget, demonstrating effective cost planning, monitoring, and control. - Scope Management Effectiveness: Measured by the frequency and impact of scope creep, and the ability to resolve scope-related issues in collaboration with the Commercial Team. - Lessons Learned Implementation Rate: Quantifies how many lessons learned from previous projects are captured, actioned, and effectively integrated into subsequent projects. - Business Impact: Measured through improvement in revenue, relationship, and reputational growth with the client. Company Description BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. - Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. - Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. - Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues. - BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Auditor, Food Packaging / BRCGS
BSI - The British Standards InstitutionSelf-described as "your business improvement partner," BSI (British Standards Institution) shares knowledge, innovation, and best practices to help people and o
Role Description As a specialist in the food sector, you know your industry and you know what good looks like. Joining BSI as a Food Packaging Auditor, you will work consultatively with clients, getting to know their business whilst you audit their organisation or their products against the relevant national and international management standards. We're seeking a qualified BRCGS Auditor in Packaging Materials to join our team. Having a FSSC ISO 22000 certification is an advantage. You'll be responsible for conducting audits to ensure our clients deliver the highest quality packaging products and services. As you’ll conduct audits both onsite and remotely, you'll need to be comfortable with daily travel and of course, you'll need to hold a full and valid UK driving licence. Qualifications - BRCGS qualified auditor on packaging materials (mandatory) - FSSC ISO 22000 Auditor qualification (highly desirable) - An established food packaging auditor with in-depth knowledge and experience within the food industry - ISO 9001 qualification (preferred) Requirements - Please attach your BRCGS / Food related audit log along with your CV in your application. Benefits - Flexible working - Annual leave - Paid sick leave - Bank holidays - Health insurance - Life insurance - Pension plan with company contribution - Car allowance (dependent on role) - Income protection - Paid maternity leave - Paid paternity leave - Paid parental leave - Adoption leave - Compassionate leave - Paid bereavement leave - Learning and development opportunities - A wide range of flexible benefits that you can tailor to suit your lifestyle
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