At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours Elevate everything we do on the VIP team and be at the forefront of change. As a Player Development Manager, you'll coach Player Development Executives and VIP Hosts to deliver premier services to our VIP players and increase net revenue through proactive sales tactics while promoting outstanding service to new and existing VIP customers. While leading this team, you'll drive innovation and implement optimal processes through thoughtful and strategic cross-functional work. What you'll do - Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue while maintaining and enhancing relations with existing customers. - Contribute to process and compliance initiatives that improve operations, efficiency, and service and provide coaching to improve team performance. - Work closely with Analytics teams to monitor reinvestment programs including promotions and other reward incentives by routinely checking reports and actual transactions. - Assist VIP leadership in developing and implementing sales training programs. - Participate in the escalation process including working with clients and other DK departments to resolve client cases. - Manage a high-performing team through coaching, actionable feedback, and a solutions-oriented approach. What you'll bring - Bachelor's degree in a related field with at least 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry. - At least 3 years of experience managing a sales team through effective communication, coaching, and performance management. - Strong understanding of the product line with an ability to identify and implement strategies that improve operational efficiency and revenues. - Experience in coaching a team to deliver quality customer experience and consistent sales techniques. - Must be able to obtain and maintain required State Gaming Licenses. #LI-AC2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

• Build an open, positive and energized culture • Build, lead and hire a high-caliber team of software engineers • Drive our technical roadmap and direction of our stack • Lead and inspire your team and other engineers to build the best ecommerce products on the planet • Encourage innovation and foster an environment of continuous improvement • Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability and security • Hold your own in technical discussion, be a subject matter expert and have strategic influence • Collaborate with product managers, engineers and stakeholders in all corporate offices to promote communication and coordination • Establish team objectives in alignment with business goals • Organize and facilitate regular 1:1’s with your team for coaching and mentoring • Execution of performance improvement plans for under-performers • Continued enforcement of best practices to improve engineering quality and efficiency • Establish a sense of urgency and direction; set expectations • Create and participate in an on-call rotation for incident management

Role Description Managers, Engineering operate at the value lane (team) level, responsible for leading a product engineering team and delivering reliable, scalable, and high-quality systems that support customer and business outcomes. - Owns delivery and execution for a team, ensuring work is well-scoped, prioritized, and delivered effectively. - Ensures systems built by the team are reliable, scalable, secure, and maintainable. - Accountable for system quality, including correctness, performance, reliability, and observability. - Reinforces strong engineering practices, including automated testing, CI/CD, observability, and secure development. - Partners with Product Managers and Product Designers to define priorities, scope work, and align on outcomes. - Ensures delivery aligns with product goals and contributes to workstream objectives. - Leads and develops a high-performing team of engineers. - Conducts performance management, including goal setting, feedback, and career development. - Recruits, hires, and retains engineering talent. - Builds a strong team culture focused on accountability, collaboration, and continuous improvement. - Identifies and removes blockers to improve team productivity and delivery. - Drives continuous improvement in development workflows and engineering effectiveness. - Uses system metrics, observability signals (logs, metrics, traces), and team performance indicators to monitor system health and delivery effectiveness. - Ensures technical decisions translate into execution and delivery within the team. - Leverages modern engineering practices, including AI-assisted development, to improve team productivity and delivery outcomes. Qualifications - System Design & Delivery - People Leadership & Management - Delivery Ownership & Execution - Cross-Functional Collaboration - Quality & Engineering Practices - Technical Leadership - Modern Engineering Practices (AI & Automation) Requirements - Experience building and operating backend services, APIs, or distributed systems. - Strong understanding of system design, reliability, and scalability. - Demonstrated ability to deliver systems and features effectively. - Experience managing or leading a team of engineers. - Proven ability to coach, develop, and provide feedback to engineers. - Experience with performance management, including goal setting and career development. - Experience owning delivery for a team, including prioritization, planning, and execution. - Experience working in agile or iterative development environments. - Experience working closely with product managers and product designers. - Ability to align engineering work with product goals and business outcomes. - Experience with automated testing, CI/CD pipelines, and development workflows. - Familiarity with observability tools (logs, metrics, tracing). - Ability to guide technical decisions within a team. - Experience mentoring engineers and improving team practices. - Experience leveraging AI-assisted development tools to improve team productivity. Benefits - Compensation range: $165,000-$198,000 - Bonus programs - 401(k) match - Employee Stock Purchase Program (ESPP) - HSA and FSA options - Financial wellness resources and employee discount programs - Medical, dental, and vision coverage - Mental health support for employees and dependents through Lyra Health - Family planning and women’s health benefits through Carrot - Gym membership reimbursement and virtual wellness programs (including yoga) - 3 weeks PTO to start, with unlimited PTO after year one - Education expense reimbursement - Leadership development programs - Certified Payments Professional (CPP) certification support

• Lead the Service Platform team responsible for deployment and release engineering systems • Define and evolve a platform that enables fast iteration without compromising reliability • Guide the team in building intuitive, scalable, and highly resilient systems • Collaborate with teams to drive key reliability and platform initiatives end to end