Role Description We're looking for a strategic, hands-on Senior Content Marketing Manager who can own content across the entire customer journey — from awareness to conversion to customer advocacy. This role is ideal for someone who loves storytelling, understands B2B SaaS marketing, and can create content that educates, engages, and drives pipeline. You'll work closely with leadership, sales, customer success, and product teams to shape Outbuild's voice and build content programs that elevate our brand and generate demand. Responsibilities - Content Strategy & Planning - Develop and maintain Outbuild's annual and quarterly content calendar aligned to pipeline and product launch goals. - Own the editorial strategy across blog, email, website, social media, and customer-facing assets. - Translate ICPs (ideal customer profiles) and buyer journeys into content that meets prospects at each stage of the funnel. - Define and enforce brand voice and content standards across all departments. - Content Creation & Production - Write, edit, and publish high-quality long-form content including blog posts, whitepapers, case studies, landing pages, and email sequences. - Partner with the Director of Digital Marketing and Head of Marketing on campaign-level content strategy and messaging. - Collaborate with the Senior Graphic Designer to produce visually aligned content assets. - Manage and brief external content contributors or agencies as needed. - SEO & Performance - Lead organic search strategy including keyword research, content optimization, and backlink development. - Track and report on content performance metrics (traffic, engagement, MQLs, conversions) using analytics tools. - Use data to continuously refine content strategy and prioritize high-impact topics. - Cross-Functional Collaboration - Partner with Product Marketing to develop launch content, feature announcements, and competitive positioning. - Collaborate with Sales to produce enablement content including one-pagers, battle cards, and email templates. - Work with Customer Success to develop customer stories, testimonials, and retention-focused content. - Represent the marketing team in cross-departmental content initiatives. - Team & Process Leadership - Mentor Marketing Specialists and Associates on content best practices, writing quality, and editorial workflows. - Own the content review and approval process, maintaining quality and brand consistency. - Identify opportunities to build scalable content systems, templates, and workflows. Qualifications - 5+ years of experience in content marketing, preferably in B2B SaaS. - Exceptional writing and storytelling skills. - Experience creating customer-facing content including case studies and thought leadership. - Strong understanding of social media and organic content growth. - Experience writing conversion-focused website and email copy. - Ability to manage multiple content initiatives independently. - Comfortable working in a fast-paced startup environment. - Experience with video/content production workflows is a plus. - Construction technology, architecture, engineering, or industrial SaaS experience is a plus. Benefits - Healthcare: Blue Shield PPO: Bronze, Gold & Silver options; in-network & out-of-network tiers. - Dental: Guardian: In-network & out-of-network coverage; annual max & coinsurance details. - Vision: Guardian 20/20/150: Copays for exams/materials; allowances for frames & contacts. - Basic Life: Guardian: $15,000 employer-paid benefit. - Long-Term Disability: Guardian LTD - 60% of pre-disability earnings, up to $6,000/month. - Work Equipment: Provided as needed. - 401K: Employer match of 100% on the first 3% of pay you contribute, plus 50% on the next 2% (up to 4% total), with immediate full vesting. Eligibility begins after 3 months of service. - Parental Leave: Paternity: 1 Month | Maternity: 3 Months. - Time Off: PTO = 25 days per year | Sick Days = 5 days per year | Birthday off. Compensation The annual base salary range for this position is $110,000 – $140,000, depending on qualifications, experience, and location. This is a good faith estimate of the compensation we reasonably expect to pay at the time of hire. Final compensation will be determined based on individual factors including skills, experience, and geographic location. Company Description Help modernize one of the world’s largest industries. Join a fast-growing AI and construction technology company. Work directly with experienced operators, builders, and product leaders. Build a category-defining brand in construction scheduling intelligence. High ownership, high impact, low bureaucracy. 🌐 Fully Remote: This is a fully remote position. Candidates must be authorized to work in the United States. We are currently hiring in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Louisiana, Michigan, Missouri, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, and Wisconsin. If you’re excited about storytelling, construction technology, and building a modern content engine from the ground up, we’d love to hear from you.

• Create and update Help Center content that is accurate, user-friendly, and engaging. • Collaborate with subject matter experts across Product, CX, and Operations to gather information and validate details. • Adapt technical information into clear, concise language that is easy to understand for non-technical audiences. • Maintain brand tone of voice across all articles and ensure consistency of style, formatting, and structure. • Continuously audit and refresh existing content to keep it up-to-date, relevant, and aligned with product changes. • Optimise articles for usability (clear structure, formatting, images, video, and links). • Support localisation efforts by preparing content that is easily translatable and consistent across markets. • Leverage analytics and feedback to identify content gaps and opportunities to improve article performance and customer experience. • Experiment with new formats (guides, visuals, step-by-steps, interactive elements) to make knowledge more accessible and engaging. • Partner with AI/bot optimisation teams to ensure content is designed for easy use by both people and automation.

• Content Production: Build and maintain training content: course modules in WorkRamp, enablement decks, certification rubrics, one-pagers, and scripts - across the three GTM motions: Application & Data Modernization, Event Stream Processing, and Contextual Data Engine for Enterprise AI. Turn Gong calls, PMM source material, and product docs into ship-ready assets. • Striim Academy Module Build: Produce modules across the Striim Platform and Validata tracks of the 10-module curriculum. Build hands-on labs (Reprise), quizzes, knowledge checks, and digital-badge content for internal, developer, customer, and partner audiences. • Learning Tech Stack Operations: Run day-to-day administration of the learning stack: WorkRamp (LMS) publishing and learner-path config, Content management, Gong AI call tagging and clip libraries, and knowledge surfacing in Salesforce / Slack. Keep content current, versioned, and findable. • Enablement Cadence & SKO Support: Produce assets and run logistics for the bi-weekly Sales Scoops, the monthly campaign-support motion, and the quarterly certification waves. Co-build and stage materials for the July 2026 SKO Challenger Boot Camp by motion, persona, and industry. • Content Atomization: Repurpose long-form content (webinars, podcasts, certification recordings) into bite-sized enablement and demand assets via GoldCast. Maintain the battlecard and persona quick-reference libraries, tailored by industry (Financial Services, Healthcare, Retail, etc.) and persona profiles (CIO, CDO, Enterprise Data Architect, DBA, Data Engineer).

• Produce and shape high-quality content across all formats: blogs, reports, ebooks, video scripts, social-first content, email, and event materials. • Bring complex topics such as fraud, AML, financial crime, and AI to life in ways that are clear, compelling, and credible to a senior decision maker in financial services. • When needed, collaborate with freelancers, agencies, and other internal stakeholders to produce output, ensuring consistency on tone of voice and quality along the way. • Apply working knowledge of video best practices when scripting or contributing to video and multimedia projects, even where production sits elsewhere. • Demonstrate an understanding of how content aligns with campaign priorities, the buyer journey, business objectives and target account lists. • Help ideate themes, formats, and sequencing that make content programmes coherent and cumulative, not a series of one-offs. • Bring a distribution mindset to content from the start by understanding how SEO, social, and performance considerations should shape what gets made and how. • Bring a true collaborative attitude to every project you work on. • Partner with product marketing to translate positioning and messaging into audience-ready content. • Work with the research team to bring forward-looking ideas to life in the form of thought leadership. • Collaborate with demand generation and sales to ensure content supports the pipeline at every stage. • Coordinate with design, video, and PR to deliver joined-up creative and editorial output. • Uphold editorial standards and ensure everything produced reflects Feedzai’s brand tone, positioning and ambition to make a world of safer money. • Use AI tools responsibly to increase efficiencies across research, ideation, and drafting, while ensuring all published work meets the highest standards. • Maintain consistency across formats, regions, and customer touchpoints. • Track content performance against agreed KPIs and use insight to inform what gets made next. • Identify opportunities to improve reach, engagement, and conversion across content programmes and through the funnel. • Champion a culture of testing, learning, and improving.