• Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed. This includes large advocacy organizations and/or campaigns. • Deliver clear, compelling updates to clients – presenting topline performance, key trends, and strategic recommendations – with support from senior leadership as needed. • Support client management norms, including processes and communications. • Lead client calls and support prep work, agendas, note-taking, and action item follow-up. • Flag potential client issues/risks early and contribute to internal solutions. • Coordinate internal staff across copy, creative, and reporting to ensure smooth execution. • Maintain deliverable trackers, calendars, and pacing docs across service departments (email, ads, texts, etc.). • Draft internal briefs and client-ready updates in coordination with staff from across verticals. • Document learnings, best practices, and client documentation across accounts. • Grow into client ownership over time, taking on increased responsibility and leadership as skills develop. • Own daily/weekly/monthly performance tracking for each client’s program, including creating and updating projections and budget updates with input from verticals and leadership. • Flag over- or under-spend risks to leadership with recommendations. • Surface growth opportunities, testing strategies, and optimizations. • Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance. • Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts. • Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.) • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials. • Other responsibilities as assigned. • This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.

• Own revenue performance, retention, and expansion across assigned state institution accounts with 12–24 month sales cycles • Identify whitespace opportunities and drive share-of-wallet growth across multiple sites and departments within institutional systems • Develop and execute strategic account plans aligned to institutional missions, compliance requirements, and operational outcomes • Build and maintain disciplined pipeline forecasting with accurate opportunity staging and probability assessments • Lead complex, multi-stakeholder sales cycles including RFPs, RFQs, pricing, proposals, and contract negotiations with government procurement teams • Build ROI-driven business cases tied to operational efficiency, regulatory compliance, cost containment, and institutional budget optimization • Manage multi-year agreements with government procurement and contract requirements, including compliance documentation • Partner with internal teams on proposal development, scope definition, and success metrics aligned to customer outcomes • Build executive-level relationships across institutional leadership, procurement, operations, and finance stakeholders • Lead quarterly business reviews (QBRs) and performance discussions tied to operational and compliance outcomes • Act as a trusted advisor positioning PartsSource as a long-term strategic partner for mission-critical operations • Coordinate implementation and onboarding of new service programs; proactively manage renewal cycles and reduce churn risk • Position service-based solutions (maintenance programs, compliance support, operational services) aligned to mission-critical facility needs • Develop institutional-specific value propositions addressing unique challenges in corrections, education, public health, and regulated environments • Ensure clear alignment between sold services, implemented outcomes, and success metrics • Lead performance discussions tied to uptime, compliance, operational efficiency, and budget accountability

• Support account planning for assigned federal healthcare customers. • Learn and map customer organizations, decision-makers, and buying structures. • Assist with identifying growth opportunities across facilities and service lines. • Gradually assume greater ownership of accounts as experience grows. • Support the full sales lifecycle including qualification, proposals, pricing, and renewals. • Assist with renewal and retention of service agreements and maintenance assets. • Coordinate with internal teams to align solutions to customer needs and budgets. • Maintain accurate opportunity, renewal, and pipeline data in CRM systems. • Build working relationships with HTM, facilities, supply chain, and contracting stakeholders. • Participate in customer meetings and reviews alongside senior account leaders. • Develop confidence presenting solutions and responding to customer needs. • Serve as a responsive, professional point of contact for day-to-day inquiries. • Learn federal procurement processes, contract vehicles, and compliance requirements. • Support RFIs, RFQs, and RFPs in partnership with contracts and legal teams. • Collaborate cross-functionally to ensure smooth onboarding and service delivery. • Share customer feedback to improve solutions and service execution.

• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients • Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders • Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as create and review detailed construction line item proposals • Ability to train contractors in Gordian software, client procedure and assist in client contract bidding • Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget