Role Description Are you a project leader who excels not just at managing timelines, but at building a powerful project culture from the ground up? We are seeking a Project Portfolio Specialist III to lead a highly impactful initiative: our internal Project Management Academy. In this role, you will be the driving force behind turning our organization into a project-driven powerhouse. This is a tactical and influential position where you will design and deliver training to build project capabilities across all levels of the business, enabling each unit to run its own initiatives successfully. You won’t just manage a portfolio; you will shape the mindset, the framework (from Lean to Scrum), and the culture of how work gets done here. The Mission: Driving the Project Management Academy - The Project School: You will build and run the curriculum to train diverse roles across the company on fundamental project concepts: What is a project? How do we manage it? And how do we execute it flawlessly? - High-Performance Talent Only: You will be training an elite group; admission to this academy is exclusively reserved for our top-performing employees, managers, and directors. - Empowering Business Autonomy: Your ultimate goal is to ensure that every business unit develops the maturity and capability to successfully own, manage, and deliver their own internal projects. - Mastering the Tech Stack: You will serve as the company's subject matter expert on Jira, ensuring teams know how to effectively leverage the tool to track velocity, dependencies, and delivery. Qualifications - 5+ years of experience in Project Management, PMO environments, or Agile coaching, preferably with experience designing internal training programs or academies. - Proven track record of working with frameworks ranging from Lean to Scrum / Agile. - Deep, expert-level knowledge of Jira (workflows, dashboards, portfolio management). Requirements - High Influence & Social Intelligence: You must have the gravitas, empathy, and communication skills required to train, influence, and gain buy-in from senior managers and directors. - Pedagogical Instinct: A passion for teaching and the ability to break down complex project management methodologies into clear, actionable concepts for non-project roles. - Strategic & Tactical Balance: The ability to design the high-level culture strategy while simultaneously rolling up your sleeves to build training materials and Jira templates. Benefits - Stability: Full-time, indefinite contract (Contrato a término indefinido) with all legal benefits. - Comprehensive Health: 100% Employer-paid Health Insurance for you and your qualified dependents. - Dental Care: Full dental coverage. - Peace of Mind: Life Insurance policy included. - Work-Life Balance: Generous Paid Time Off (PTO) to ensure you stay energized.

• Manage multiple capital improvement projects simultaneously across diverse manufactured housing communities nationwide • Orchestrate every phase: scoping, budgeting, contractor coordination, procurement, and operational handoff • Champion safety and efficiency while ensuring alignment with Havenpark's quality standards • Conduct impactful project kickoffs, pre-construction meetings, progress reviews, and post-project evaluations • Lead competitive sourcing events and drive vendor selection with confidence • Analyze bids, scopes, and specifications with a critical eye for accuracy and value • Negotiate pricing strategically and identify value-engineering opportunities • Cultivate strong vendor relationships while holding partners accountable to quality and performance standards • Ensure full compliance with insurance, onboarding, and regulatory requirements • Manage project budgets, purchase orders, invoices, and change orders with precision • Track spending patterns and forecast variances before they become issues • Collaborate with leadership and operations to prioritize high-impact capital investments • Identify cost-saving opportunities without compromising quality or scope integrity • Serve as the central hub connecting Capital Projects, Operations, Vendors, and Leadership • Deliver clear, consistent project updates, documentation, and risk escalations • Coordinate thoughtful resident communications that minimize disruption during construction • Partner closely with Community Managers, Regional Leadership, Asset Management, Procurement, and Utility teams • Keep meticulous project records, schedules, photo documentation, and reporting • Leverage internal systems, sourcing platforms, and project tracking tools effectively • Support capital spend reporting, project progress metrics, and completion analytics • Contribute to annual capital planning and long-term project forecasting initiatives

• Work independently to plan, monitor, and manage multiple complex customer-facing projects • Lead the end-to-end delivery of Rad AI’s products to radiology practices and health systems, from kick-off to go-live and transition to support • Facilitate Discovery sessions to understand client workflows, requirements, and success criteria • Develop detailed project plans, including timelines, milestones, and resource needs • Coordinate cross-functional teams, including Product, Engineering, and Integration resources, to meet project objectives and deadlines • Serve as the primary client-facing contact throughout the implementation • Ensure a smooth onboarding process by managing project timelines, dependencies, and communications with executive, clinical, and IT stakeholders • Track and manage feature requests, ensuring clear communication, documentation, and prioritization • Monitor project health, proactively identify risks, and escalate blockers, as needed • Issue resolution and mitigation strategies based on data-driven decision making • Conduct weekly status meetings with internal and external stakeholders • Collaborate and coordinate with Rad AI’s product, engineering, and customer success teams for project goal setting, data integration, testing, and product feedback • Provide ongoing updates to leadership throughout the project, via dashboards and reports • Partner with cross-functional teams, including Support and Client Success, to ensure customers are prepared for go-live and long-term success • Suggest process improvements and help with maintaining onboarding templates, documentation, and best practices • Contribute to building a world-class implementation organization that aims to exceed customer expectations with attentive, responsive, and knowledgeable service

• Build comprehensive pre-meeting briefing documents for every enterprise client call, including account history, open items, health indicators, recent activity, and talking points • Prepare and distribute agendas, capture detailed meeting notes, and produce action item summaries with clear owners and due dates • Maintain and update shared client project trackers (Monday.com, Google Suite) before and after every client interaction so records are always current and accurate • Own the full follow-up loop on open Jira tickets tied to client requests—tracking status, surfacing blockers, escalating stalled items, and communicating ETAs back to the VP/AM. • Triage and route inbound client requests from Zendesk and email to the correct internal teams (Product, Engineering, Support, Billing), confirming receipt and tracking to resolution • Chase outstanding internal deliverables proactively, ensuring commitments made to enterprise clients are fulfilled on time • Serve as the connective tissue between the VP/AM and internal stakeholders, reducing friction and keeping initiatives moving • Maintain accurate, up-to-date records in Salesforce for all enterprise accounts: contact information, activity logs, opportunity stages, and renewal timelines • Log all client interactions, internal handoffs, and resolutions to ensure a complete and auditable account history • Generate standard CS reports and dashboards from Salesforce, Looker, and Monday.com to support weekly reviews and leadership updates • Flag data gaps or inconsistencies in account records and drive cleanup efforts across the team's book of business • Document all coordination workflows, follow-up cadences, meeting prep routines, and recurring task patterns in a structured, reusable format in Confluence • Build and maintain an operational playbook for the CS team that captures how strategic accounts are managed day-to-day • Identify patterns in recurring tasks and proactively flag opportunities for process improvement, templating, or automation