Role Description We are seeking a detail-oriented and organized Senior Intake Officer / Project Manager to support Bureau of Indian Affairs (BIA). Remote work may be authorized based on security, workload, or operational need. - Provides support for program workflow and intake operations - Oversees program workflow and intake operations - Develops SOPs and training materials - Conducts quality assurance and compliance checks - Leads program sustainment and modernization - Oversees daily intake operations and maintains workflow efficiency - Captures institutional knowledge by documenting legacy processes and tribal-specific enrollment considerations - Develops, updates, and maintains SOPs, manuals, and workflow guidance - Recommends policy or procedural adjustments to improve accuracy, timelines, and public service - Provides training to new and existing staff on updated procedures and best practices - Leads transition planning to ensure resilience in staffing disruptions, retirements, or organizational changes - Develops SOPs and additional procedural documentation to stabilize the office long-term - Serves as a point of contact for technical and administrative questions Qualifications - Ability to collaborate with tribal representatives and federal staff - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) - Strong attention to detail and organizational skills - Excellent communication and collaboration skills - High school diploma or equivalent; associate degree preferred - Minimum 4-5 years of related experience - Experience in administrative processing, records management, and customer service - Experience in policy development and technical writing - Limited in-state travel may be needed for training, outreach, or tribal coordination Requirements - Knowledge of Alaska Native communities, tribal enrollment, and genealogical research Benefits - Salary range: $71,710.00 to $88,828.00 annually - Competitive base salary commensurate with qualifications and experience - Comprehensive benefits package including medical, dental, and vision insurance - 401(k) plan with company matching - Tax-deferred savings options - Supplementary benefits - Paid time off - Professional development opportunities

Role Description RKD is at an exciting inflection point, evolving into a more creative, innovative, and dynamic brand, marketing, and fundraising partner for nonprofit and mission-driven organizations. As we continue this evolution, we're seeking a high-caliber Marketing Project Manager to keep our brand and marketing engine moving at pace. This role sits at the operational heart of the function, working across Demand Generation, RKD Studio, Content, and Events to ensure that priorities are clear, briefs are actioned, and work gets done. What you'll do: - Manage the day-to-day flow of work across the brand and marketing team, tracking active projects, maintaining schedules, and keeping all workstreams moving forward. - Translate priorities from senior leadership into clear briefs, timelines, and actions for the relevant teams. - Facilitate regular stand-ups and planning sessions to keep the team aligned and accountable. - Proactively identify blockers, dependencies, and risks; resolving or escalating before they impact delivery. - Act as the communication hub across the team, ensuring that the right people have the right information. Qualifications - Proven experience in a project management role within a marketing, creative, or agency environment. - Highly organized with exceptional attention to detail. - Strong communicator who is comfortable engaging with stakeholders at all levels and confident in chasing progress and holding timelines. - Hands-on experience with project management tools such as Asana, Monday.com, or similar. - A natural problem-solver who takes ownership and finds solutions rather than waiting for direction. - Positive, collaborative energy, someone who brings calm and clarity to a fast-moving environment. Requirements The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate. Benefits - RKD Group offers highly competitive compensation commensurate with experience. - A full range of benefits. Company Description - RKD Group is an Equal Employment Opportunity employer. - No sponsorships available for this position.

Role Description As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds’ mid-market customers, guiding them from contract signature through adoption and successful transition to Account Management at the time onboarding is completed. Acting as the strategic lead throughout the onboarding journey, you will partner cross-functionally with Onboarding, Account Management, Sales, Product, Support, and Professional Services teams to deliver a seamless implementation experience that drives customer confidence, platform adoption, and measurable business outcomes. - Own and manage the end-to-end onboarding lifecycle for mid-market customers, from sales handoff through go-live, adoption, and transition to Account Management. - Define project scope, timelines, milestones, and deliverables to ensure successful and timely implementations. - Serve as the primary point of contact for onboarding mid-market customers, driving clear communication and stakeholder alignment throughout the project lifecycle. - Lead customer meetings, including pre-kickoff, kickoff, project check-ins, and go-live milestones, while documenting action items and next steps. - Proactively identify and manage risks, dependencies, and escalation points to maintain project momentum and customer satisfaction. - Coordinate cross-functional collaboration across Sales, Onboarding, Product, Support, Professional Services, and Account Management teams. - Monitor onboarding success metrics, customer adoption, training completion, and utilization milestones to support long-term customer success. Qualifications - Fluency in English, Portuguese, and Spanish at a business-professional level, both written and spoken. - Minimum 4 years of experience in hotel operations or hotel management. - At least 1 year of project management experience within a SaaS or customer-facing environment. - Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and organization. - Experience coordinating cross-functional stakeholders and driving projects through completion in a fast-paced environment. - Strong communication, relationship management, and customer-facing presentation skills. - Ability to proactively solve problems, manage ambiguity, and adapt quickly to changing customer and business needs. Requirements - At least 1 year of project management experience within a hospitality SaaS environment (bonus). - Previous experience with customer implementation & onboarding at a hospitality SAAS company (bonus). - Familiarity with Salesforce, Zendesk, Slack, or other customer operations tools (bonus). Benefits - Remote First, Remote Always. - PTO in accordance with local labor requirements. - Monthly Wellness Fridays - enjoy an extra long weekend every month. - Full Paid Parental Leave. - Home office stipend based on country of residency. - Professional development courses in Cloudbeds University. - Access to professional development, including manager training, upskilling and knowledge transfer.

Role Description The Project Manager is accountable for overseeing the entire project lifecycle, managing projects of various sizes and complexities from initiation through completion, and ensuring delivery within established timelines, scope, and budget. The role involves close collaboration with stakeholders to align expectations, coordination of both internal teams and external resources, diligent tracking of deliverables, and consistent communication throughout all project phases. Success in this position requires a high degree of autonomy, exceptional communication abilities, and the capacity to effectively motivate teams to achieve timely and successful outcomes. - Plan and oversee end-to-end projects, including scheduling, execution, risk evaluation, and resource coordination to achieve business objectives. - Collaborate with internal teams and external partners to ensure effective resource allocation and alignment. - Resolve scheduling conflicts and prioritize tasks that may affect timelines and budgets. - Manage multiple projects simultaneously, balancing competing demands and ensuring progress is maintained. - Track and administer assigned project portfolios, ensuring completion of milestones and deliverables. - Maintain and update project workplans, managing scope and implementing change management processes, with all changes documented and communicated appropriately. - Monitor project status, budget, and overall health; provide regular updates to project teams and management. - Serve as the primary liaison for project communications, strengthening relationships with stakeholders. - Organize project kick-off meetings and conduct regular status reviews. - Identify and address project risks and issues; develop and implement mitigation strategies as necessary. - Ensure all project deliverables comply with defined requirements and specifications. - Maintain thorough project documentation, including status reports and meeting minutes. - Promote continuous improvement by recommending process enhancements. Qualifications - Bachelor’s degree with four years of relevant experience, or an equivalent combination of education and experience in project coordination, project management, or service delivery, preferably within an IT-focused environment. - Proficient understanding of IT terminology and PSA ticketing systems. - Demonstrated knowledge of IT service delivery principles, including incident and change management. - CAPM or PMP (Certified Associate Project Manager or Project Management Professional), Agile, Scrum or similar certification preferred. Requirements - Demonstrated proficiency with business collaboration tools (e.g., MS Office, project management software). - Exceptional communication skills with both technical and non-technical stakeholders. - Superior organizational and analytical abilities, with experience managing multiple projects concurrently. - Skilled in relationship-building and cross-functional collaboration. - Advanced time management and multitasking capabilities. - Proven ability to influence outcomes without direct authority. - Strong results orientation with accountability for meeting deadlines and deliverables. - Adaptability and flexibility in responding to shifting priorities and dynamic environments. - Comprehensive understanding of financial management and budgeting principles. - Expertise in negotiation and conflict resolution. Benefits - Pay Range: $63,256 - $98,047 annually - The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. - For detailed information about our benefits, please visit our careers page at www.marconet.com/careers. Location - This is a remote-eligible position; however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI.