• Act as the trusted advisor and primary point of contact for a portfolio of strategic accounts, ensuring high client satisfaction and long-term retention. • Consistently meet or exceed sales targets by identifying, developing, and closing opportunities across a broad range of IT services, with a strong focus on Microsoft technologies. • Clearly articulate the value of Microsoft solutions—including Azure cloud migration, Modern Workplace (M365), Security services, and Data & AI—and align them with client business objectives. • Develop and execute comprehensive account plans and sales strategies to maximize revenue and expand market share within existing accounts. • Partner with Solution Architects, Delivery Teams, and Marketing to craft compelling proposals, accurately scope projects, and ensure seamless service delivery. • Maintain accurate sales forecasts, manage pipeline activity, and update account records using the company’s CRM system (e.g., Salesforce). • Lead contract negotiations and successfully close complex service agreements.

• Build and maintain strong relationships with physicians, HF clinics, administrators, and key stakeholders. • Deliver clinical, technical, and strategic presentations to drive therapy understanding and adoption. • Lead pricing discussions, contract negotiations, and value‑based conversations. • Plan and execute educational events focused on hemodynamics, GDMT, published data, biomarkers, patient selection, and local case studies. • Provide day‑of‑procedure support and post‑operative troubleshooting as needed. • Meet or exceed sales targets and execute quarterly business plans. • Collaborate closely with Marketing, Professional Education, and Commercial Excellence teams. • Track territory performance, customer engagement, and pipeline activity. • Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities. • Partner effectively with Clinical Account Representative to support priority accounts with a unified strategy. • Develop long‑term relationships with both new and existing customers. • Submit timely and accurate sales reports, forecasts, and competitive insights. • Identify, qualify, and convert new business opportunities across implanting and community sites. • Use market insights to understand customer needs, emerging trends, and competitive dynamics. • Build and execute territory strategies to increase market share and drive sustainable adoption. Maintain strong knowledge of CardioMEMS, competitive products, and alternative therapies. • Provide on-call technical, clinical, and engineering support for field questions and procedural needs. • Offer procedural case coverage across the region, ensuring high-quality support for implanting teams. • Support HF clinics with training, education, clinical data collection, and new product introductions. • Adhere to FDA regulations, company policies, quality standards, and operating procedures. • Maintain accurate documentation of sales activities, customer interactions, and expenses. • Work collaboratively with internal partners, customers, contractors, and vendors. Interact with patients, when necessary, in a professional, compliant manner.

Role Description Manage Dendreon’s vendor apheresis collection accounts from site selection through on-going business management in designated region. This is a remote position located in the Central Region. - Build and maintain working relationships with apheresis collection accounts and internal business partners to successfully accomplish responsibilities (e.g. Clinical Nurse Manager, Sales Representatives, Division Sales Managers, Corporate Account Managers, Operations, and Quality). - Work cross functionally to ensure apheresis collection vendors meet business requirements, successfully complete all on-boarding activities, and are prepared to perform collections for Dendreon within required timelines. - Work with Legal and internal stakeholders to review and execute contract renewals and amendments. - Develop and execute strategies to track and improve vendor performance, including participation in regular Quality and Operational reviews to assess, communicate, and implement programs. - Provide Quality support by participating in deviation/change management activities and impact/investigation assessments with assigned apheresis collection accounts. - Manage departmental processes for deviations, change controls, and document management to comply with Dendreon’s quality requirements as they relate to apheresis collection vendors. - Monitor apheresis account capacity and negotiate with account leadership to implement/reduce collection capacity when directed. - Participate in deviation/change management activities, and impact/investigation assessments with assigned apheresis collection vendors in support of the Quality Program. - Work closely with corporate and field teams to manage assigned apheresis collection accounts. - Facilitate training workshops for apheresis collection accounts. Qualifications - Bachelor's Degree in business or life sciences. - Minimum two to four years’ experience working in a biotechnology, pharmaceutical or other relevant healthcare experience. - Vendor management experience preferred. - Ability to work effectively and produce high quality results in a fast-paced team environment. - Exceptional customer service orientation and proven success in a customer facing role. - Ability to build effective relationships within the company and with external partners, at all levels, from technical/clinical staff to executives. - Ability to influence internal and external stakeholders without direct authority. - Excellent written and verbal communication skills. - Knowledge of Apheresis and/or Good Tissue Practices a plus. - On-call and after hours support may be required. Requirements - 25% travel. Company Description Dendreon is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

• Lead multiple accounts, acting as a senior day-to-day contact for clients. • Develop and implement strategic communications plans that align with client business goals. • Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility. • Identify growth opportunities and ensure client satisfaction and retention. • Guide media relations strategy across B2B Tech industries. • Shape narratives that position clients as category leaders and innovators. • Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities. • Ensure consistent, high-quality pitching that drives top-tier media coverage. • Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability. • Oversee workload balance, quality control, and deadlines across multiple accounts. • Provide constructive feedback and support career development within your team. • Manage budgets, staffing, and resource allocation effectively. • Deliver reporting and analysis that demonstrate tangible results and ROI. • Contribute to business development, proposal writing, and new client presentations.