Delegate CX logo
Delegate CX

LET'S GROW!

Account Manager

Location

Philippines

Posted

1 day ago

Salary

₱50K - ₱65K / month

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Account Manager

Delegate CX

• Manage and maintain a portfolio of existing client accounts and ongoing projects. • Coordinate custom apparel orders from initiation through completion while ensuring timelines and quality standards are met. • Communicate directly with clients regarding order updates, timelines, approvals, and issue resolution. • Collaborate closely with internal departments to ensure smooth execution of customer projects. • Monitor project timelines and proactively address delays, risks, or bottlenecks. • Resolve client concerns and operational challenges with professionalism and urgency. • Identify opportunities to strengthen customer relationships and support account growth. • Maintain accurate records, project notes, and communication updates. • Assist with order tracking, status updates, and workflow coordination. • Utilize systems and collaboration tools to support account management activities. • Support ad hoc operational or client service projects as assigned.

Job Requirements

  • College degree in Business Administration, Marketing, Communications, or any related field preferred.
  • Proven experience in an Account Manager, Client Services, Customer Success, Project Coordination, or similar role.
  • Experience earning awards, recognition, or measurable success in client-facing roles is highly preferred.
  • Promotional products or apparel industry experience is a plus, but not required.
  • Basic Microsoft Excel skills.
  • Comfortable using collaboration and communication platforms.
  • Interest or experience using AI tools such as Claude is a plus.

Benefits

  • Generous salaries
  • Empathetic management
  • Growth-oriented training

Related Job Pages

More Account Manager Jobs

Solenis logo

Account Manager

Solenis

Building a safer & healthier world through sustainable innovation.

Full TimeRemoteTeam 10,001+H1B Sponsor

• Gerenciar e desenvolver contas no segmento de biorrefino (usinas de açúcar e álcool) • Atuar como principal ponto de contato entre cliente e a Solenis • Identificar oportunidades de crescimento e expansão de negócios • Implementar programas de tratamento de águas industriais (caldeiras, resfriamento, efluentes, etc.) • Garantir o desempenho técnico das soluções aplicadas • Elaborar propostas comerciais e negociar contratos • Acompanhar indicadores de performance e satisfação do cliente • Trabalhar em parceria com equipes técnicas e comerciais

Brazil
Push Operations logo

Partner Manager

Push Operations

People management made easy. Integrated payroll, HR, scheduling, and more to help you streamline your operations.

Full TimeRemoteTeam 51-200H1B No Sponsor

• Own and grow relationships with a portfolio of technology and affiliate partners as their primary point of contact, from onboarding and go-live through to long-term success • Guide partners through Push's integration processes, coordinating internal resources across Product, Engineering, and Support to ensure a smooth launch • Drive partner-sourced and partner-influenced pipeline through co-selling motions, referral activation, and joint go-to-market execution with key partners • Develop and execute partner business plans with clear revenue targets, enablement programs, and co-marketing opportunities to expand Push brand awareness and TAM; lead regular QBRs and joint planning sessions • Collaborate with Sales to align on shared accounts, warm introductions, and territory strategy; work with CSMs to ensure partner integrations are adopted and delivering value to joint customers • Partner with Marketing to develop co-branded campaigns, case studies, joint events, and integration spotlights that drive awareness and pipeline • Bring the partner voice into Product roadmap conversations by identifying integration gaps, surface partner feedback, and advocate for enhancements that deepen ecosystem stickiness • Track and report on partner KPIs including pipeline contribution, integration adoption, partner satisfaction, and revenue attribution; present insights to leadership on category performance

Canada
$80K - $100K / year
Full TimeRemoteTeam 501-1,000Since 1999H1B No Sponsor

• Atuar na gestão estratégica de uma carteira de clientes enterprise da Lett; • Conduzir relacionamento com stakeholders estratégicos; • Liderar reuniões executivas (QBRs/MBRs); • Traduzir informações e insights em direcionamentos estratégicos para clientes; • Identificar oportunidades de crescimento da carteira; • Definir estratégias e planos de ação para retenção e evolução das contas; • Liderar e desenvolver o time de CSMs; • Realizar acompanhamento de performance e desenvolvimento do time; • Atuar de forma colaborativa com áreas internas; • Liderar projetos e iniciativas estruturantes.

Brazil
RD Station logo

Specialist Account Manager – Mid Market

RD Station

To empower the heroes and scale-ups that grow the economy

Account Manager2 days ago
Full TimeRemoteTeam 1,001-5,000Since 2011H1B Sponsor

• Conduct consultative negotiations with Mid Market and Enterprise companies; • Manage longer, more complex sales cycles involving multiple stakeholders; • Build and manage the pipeline through to contract closing; • Work in partnership with pre-sales and technical specialists during the commercial process; • Deliver strategic presentations and lead executive-level meetings with clients; • Build relationships with clients’ technical teams, procurement, legal, and leadership; • Ensure predictability and continuous progress of the sales pipeline; • Act in a consultative manner to sell software, services, and integrations; • Occasionally participate in events and on-site visits with strategic clients; • Contribute to the operation’s development and share commercial best practices.

Brazil