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Key Account Manager – Gerente de Estratégia Digital
Location
Brazil
Posted
12 hours ago
Salary
0
Seniority
Senior
Job Description
Key Account Manager – Gerente de Estratégia Digital
Neogrid
• Atuar na gestão estratégica de uma carteira de clientes enterprise da Lett; • Conduzir relacionamento com stakeholders estratégicos; • Liderar reuniões executivas (QBRs/MBRs); • Traduzir informações e insights em direcionamentos estratégicos para clientes; • Identificar oportunidades de crescimento da carteira; • Definir estratégias e planos de ação para retenção e evolução das contas; • Liderar e desenvolver o time de CSMs; • Realizar acompanhamento de performance e desenvolvimento do time; • Atuar de forma colaborativa com áreas internas; • Liderar projetos e iniciativas estruturantes.
Job Requirements
- Experiência com gestão estratégica de contas, Customer Success, Key Account Management ou relacionamento com clientes enterprise;
- Experiência com liderança e desenvolvimento de times;
- Conhecimento em estratégias de e-commerce, marketplace, trade marketing digital e varejo online;
- Capacidade analítica e experiência com gestão de indicadores, análise de dados e construção de apresentações executivas;
- Experiência na condução de reuniões estratégicas;
- Conhecimento em estratégias de retenção, expansão de carteira e gestão de risco;
- Familiaridade com métricas de performance digital;
- Experiência com ferramentas de CRM e análise de dados;
- Perfil consultivo, visão estratégica e forte orientação a impacto de negócio;
- Excelente comunicação, influência, negociação e construção de relacionamento;
- Capacidade de atuar em ambientes dinâmicos;
- Graduação completa em Administração, Marketing, ou áreas correlatas;
- Espanhol nativo ou fluente.
Benefits
- Plano de Saúde
- Plano Odontológico
- Seguro de Vida (extensível a dependentes)
- Auxílio-medicamento (extensível para filhos)
- Vale Transporte ou Auxílio-estacionamento
- Vale Alimentação/Refeição flexível
- Wellhub (Gympass) e TotalPass
- Day off no mês do aniversário
- Programa de apoio à parentalidade NeoBaby
- Unico Skill (capacitações externas)
- Auxílio-creche
- Licença Parental Estendida de 6 meses para mamães e de 30 dias para papais
- Programa de Indicação, bonificação e muito mais
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