Role Description We’re looking for an Account Manager who has a proven track record of exceeding quota via renewals and expansion sales. You should have experience with consultative sales processes, selling SaaS /AI (ideally Customer Experience and Presence Management) and working with mid-size companies, across a variety of industries. In your previous roles, you should have experience preparing and negotiating renewals, rightsizing existing contracts based on usage and revised pricing models, and legal/procurement negotiations. Your ability to strategically build relationships at all levels comes from excellent account planning, solid listening skills, and being able to communicate the personal and business value of our product. You also have a strong understanding of success metrics including product adoption, contract renewal attainment, and overall growth of your account base. Responsibilities - Achieve and consistently exceed monthly pipeline and sales targets via account renewals and expansion - Collaborating with Customer Success to identify white space opportunities, while developing and confidently presenting account plans to our senior leadership. - Work with the Growth and Marketing teams to identify and prioritize the best accounts for growth. - Consistently build and deliver an accurate pipeline via CRM, including clear and concise notes. - Comfort in prospecting and asking for referrals in the existing Account base. - Help craft our sales playbooks. Qualifications - 3+ years of relevant account management experience - 3+ years of SaaS sales cycle experience - Excellent written, verbal and presentation skills - Well organized with effective activity and time management skills - Understanding of strategic account planning and identifying white space opportunities - Experience with CRM and sales productivity tools like Outreach or SalesLoft - Be a team player, you enjoy getting your hands dirty when needed - You LOVE work as much as we do and can dedicate your life to this while it gets off the ground Desired - Experience with digital marketing - You prefer building rapport with customers over annoying, aggressive sales tactics Benefits - 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO) - Flexible PTO - 401(k) with company match - Flexible work from home options available - Maternity & Paternity Leave - Employee Resource Groups - network with like-minded "Birds" - Abundant opportunities that come with a dynamic and fast-growing organization!

• Support the team servicing existing accounts • Develop account strategy and execution • Build and maintain relationships with clients • Ensure revenue retention and growth • Cross-sell initiatives and act as primary liaison

• Conduct daily cold calls and field visits to identify and win unassigned or low-volume decorator accounts. • Cultivate deep, trusted partnerships with local decorators to become their preferred blank apparel supplier. • Uncover decorator pain points through active listening to position SanMar basics as a high-margin solution. • Deliver high-energy product presentations showcasing the quality, value, and reliability of core basic lines. • Educate and demonstrate to small-scale decorators on how to leverage SanMar’s marketing tools to grow their retail sales. • Document all cold calls, lead interactions, and field activities daily within the CRM database. • Design efficient travel schedules and territory routes to maximize face-to-face customer time and build relationships. • Perform other duties as assigned. • Comply with all policies and standards.

• Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close. • Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. • Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. • Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. • Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation. • Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. • Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported.