SanMar

Title: Product Development Manager Location: Issaquah, WA Job Description: What's the Short Version? The Product Development Manager is responsible for managing the development and production of SanMar products. The Product Development Manager leads the development process from initial concept to commercialized product. The role works with the product and merchandising teams to drive new product development, cost savings, responsible sourcing, and customer satisfaction. The Product Development Manager supports the training and development of junior staff within the Product Development Team. What Will You Be Doing? - Lead and drive the product development process from design, materials, and trim concepts into a manufacturable, top quality, and commercialized finished product; manage the product's life cycle. - Develop fabric, trims, and styles with suppliers; oversee color development and management, including lab dips and bulk materials. - Research emerging material, trim, and style trends by attending material and industry shows and meeting with suppliers, mills, and factories to present innovative ideas. - Work closely with Technical Design to ensure an efficient fit process with minimum prototypes, address quality concerns, and offer alternative construction for cost consideration. - Be an expert in product knowledge in assigned product categories; collaborate with cross-functional teams on the design and engineering of seasonal development and propose viable new products to brand partners. - Understand key cost drivers affecting product development to ensure that the materials selected can be commercialized into compelling and profitable products while working closely with suppliers and internal partners to meet margin requirements. - Execute seasonal development calendars to meet deadlines, costing KPI, and quality standards. - Manage monthly capacities and work-in-progress reports to ensure on-time delivery of products; collaborate with the planning team to balance order flows that fit with suppliers’ capabilities and capacities. - Manage suppliers through transparent communication and responsible purchasing practices to ensure the product is delivered on time and meets SanMar Quality and compliance requirements; partner with Quality Assurance and Sourcing to review, evaluate, and resolve all product-related quality issues with suppliers. - Collaborate with the Sourcing Team to establish Global Sourcing Strategies by assessing suppliers, developing risk mitigation strategies for Key Programs, and establishing and strengthening supplier relationships. - Ensure the global quality program is fully executed across the entire product development lifecycle; support the social compliance and safety standards requirements to ensure the supply base meets them. - Help train team members in product line, design, and management. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For? - Bachelor's Degree or equivalent working experience - 4-6 years experience in product development and production management. - A strong background in technical development of knits in tees and fleece. - Strong understanding of the garment and textile manufacturing processes, factory evaluation techniques, and vendor compliance requirements. - High level understanding of forecasting, buy planning, factory loading, and capacity planning. - Knowledgeable in component costing; including garment construction, raw material options, and landing factors. - Sound understanding of international trade agreements, customs regulations, and product safety standards. - Strong ability to interact effectively with all levels of management. - Excellent verbal and written communication skills with the ability to clearly articulate goals and objectives. - Strong problem-solving skills with a results driven mindset. - Consistently demonstrate strong people skills, acts with professionalism, can resolve conflicts and contribute to a positive work environment. What's Our Offer? Salary Range: You`ll earn between $80,170 - $115,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.

• Work closely with IT support analysts, DC staff, and Distribution Systems team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues. • Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality. • Design, code, debug, and unit test Distribution facing systems. • Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate. • Configure, troubleshoot, and update platform and infrastructure components as required. • Deliver device and peripheral training and assistance to Distribution staff as necessary. • Offer onsite hands-on support and guidance for floor-level implementations, enhancements, and issue resolution as needed. • Aid in coordinating, scheduling, and allocating resources for software and hardware upgrades. • Communicate project status and incident resolution steps to relevant stakeholders. • Define and document test cases as needed for build verification; engage in cross-functional build and User Acceptance Testing activities as necessary. • Produce high-quality documentation on systems, tools, and processes for internal team and IT Service Desk utilization. • Perform other duties as assigned. • Comply with all policies and standards.

• Develop and deliver focused presentations and follow-up with individuals, small and large groups, as well as sales team. • Demonstrate strategic planning and execution through proper scheduling and documenting in our CRM; utilize reports and tools provided and meet planning expectations. • Investigate and explore customer’s opportunities and challenges through effective questioning and active listening; establish an identified need; propose relevant solutions. • Effective pre-planning development of action plans and schedules to maintain customer relationships. • Navigate efficiently through internal customer database; locate and document customer information. • Negotiate, structure, and close complex opportunities with a focus on creating a win/win. • Sell SanMar’s value proposition effectively through targeted presentations and conversations. • Explain and demonstrate the features and benefits of SanMar’s marketing tools to external customers. • Plan air, car, hotel travel for thorough customer interaction and mitigation of company expenditure. • Perform other duties as assigned. • Comply with all policies and standards.

• Day to day supervision and oversight of imaging/postproduction team, planning logistics and assigning work to ensure work flows continuously. • Oversee and communicate resourcing needs, booking freelance imaging staff when needed. • Maintain uniform processes (SOP’s) for imaging/postproduction team to follow for print and digital mediums, keeping them up to date as things evolve and change. • Responsible for leading Imaging Services across lifestyle, on figure web and product shoots, including creative, studio team and education team workflows. • Work cross-functionally with production team and Design Directors to vet print layouts. • Responsible for ensuring design teams have all images they need for print proof rounds by delegating tasks for Imaging team through review of layouts/comments in advance of due dates. • Collaborate with internal Digitech to develop image review process, providing necessary feedback to ensure high-quality image receipt for imaging team. • Collaborate with Digital Product team to ensure hand-off of image assets is efficient and comprehensive. • Manage the flow of image assets through all post-production stages of the studio workflow including pre-clipping work, color correction, image manipulation and final hand off/delivery. • Ensure Imaging team follows appropriate processes, procedures, forms and job tracking to keep image deliverables on time. • Own workflow for finished projects, delivering final files in varying formats to internal/external partners as necessary. • Process and accurately expense Imaging-related invoices and bills. • Assist Manager, Studio Ops with data augmentation in order to ensure imaging team workloads and workflows operate correctly in Creative Force. • Anticipate and effectively mitigate problems, and consistently communicate to stakeholders/managers about updates on progress, relevant delays or issues. • Coach, mentor, and provide feedback to team to help further ongoing education via webinars, tutorials, conferences, etc. • Perform other duties as assigned. • Comply with all policies and standards.

• Proactively make outbound calls across various lead types to both existing and potential customers within your designated territory; foster meaningful conversations to determine unique requirements and challenges, qualify potential spending on wearables, while also offering practical and imaginative solutions to meet their needs. • Create and implement an effective sales approach to leverage opportunities and secure a greater share of the customers spend. • Proactively educate customers on the advantages of choosing SanMar as their preferred supplier, emphasizing our unwavering commitment to quality, inventory, product selection and customer satisfaction. • Collaborate with Territory Managers to share valuable insights about customers they may not have encountered before; assess and qualify customers for Account Executive assignment as necessary. • Enter data into Salesforce CRM with learned information about customers, creating new or enhanced opportunities for AE's and/or Territory Managers. • Serve as a product and industry expert, demonstrating profound understanding of SanMar's product offerings, marketing tools, and solutions to effectively communicate their value and relevance to customers; stay abreast of industry trends and competitors to provide informed advice and service to customers. • Keep customers well-informed about products, updates, new offerings, marketing programs, and opportunities to enhance their business. • Complete and meet deadlines for all lead lists, calling initiatives and other assigned projects, achieving the expected volume of proactive customer contacts. • Participate in and contribute to various industry trade shows, effectively analyzing potential growth opportunities while enhancing customer relationships, education and engagement. • Perform other duties as assigned. • Comply with all policies and standards.

Title: Supervisor, Imaging Location: Issaquah, WA Job Description: What's the Short Version? The Supervisor, Imaging oversees the Imaging Team and is instrumental in leading performance within the apparel/commercial imaging team environment. They oversee the workflow of high volumes of images between photographers/studios, clipping vendors and design & web teams. This role owns the approach to processing, color correction and renaming for print and digital outputs as well as the entirety of the postproduction workflows. They supervise a team of digital imaging specialists and ensure resources are in place to meet targets, coordinating directly with studios, project managers, art directors and various web Ops teams. They are responsible for short and long-term planning, including allocating labor, requesting flex resources during busy times and assigning job duties. They forecast future volumes and make plans to garner resources, creating contingency plans and reacting quickly to changing priorities. What Will You Be Doing? - Day to day supervision and oversight of imaging/postproduction team, planning logistics and assigning work to ensure work flows continuously. - Oversee and communicate resourcing needs, booking freelance imaging staff when needed. - Maintain uniform processes (SOP’s) for imaging/postproduction team to follow for print and digital mediums, keeping them up to date as things evolve and change. - Responsible for leading Imaging Services across lifestyle, on figure web and product shoots, including creative, studio team and education team workflows. - Work cross-functionally with production team and Design Directors to vet print layouts. - Responsible for ensuring design teams have all images they need for print proof rounds by delegating tasks for Imaging team through review of layouts/comments in advance of due dates. - Collaborate with internal Digitech to develop image review process, providing necessary feedback to ensure high-quality image receipt for imaging team. - Collaborate with Digital Product team to ensure hand-off of image assets is efficient and comprehensive. - Manage the flow of image assets through all post-production stages of the studio workflow including pre-clipping work, color correction, image manipulation and final hand off/delivery. - Ensure Imaging team follows appropriate processes, procedures, forms and job tracking to keep image deliverables on time. - Own workflow for finished projects, delivering final files in varying formats to internal/external partners as necessary. - Process and accurately expense Imaging-related invoices and bills. - Assist Manager, Studio Ops with data augmentation in order to ensure imaging team workloads and workflows operate correctly in Creative Force. - Anticipate and effectively mitigate problems, and consistently communicate to stakeholders/managers about updates on progress, relevant delays or issues. - Coach, mentor, and provide feedback to team to help further ongoing education via webinars, tutorials, conferences, etc. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For? - Bachelor's Degree or equivalent experience - 1-3 years experience as retoucher/image editor or the like for commercial shoots/studios - Experience in a supervisory role is preferred - Leadership experience in post production, retouching or color correction a plus - Professional experience in a high volume, high production studio environment - Proficiency in or willingness to learn script writing – Apple Scripts and PC Scripts - Extreme organizational skills and high acumen for attention to detail - Proficiency with Microsoft Office Suite, Adobe Creative suite, Capture One, Adobe Workfront and Creative Force - Working knowledge of photography/video methods and equipment, file preparation, photo manipulation, retouching and product silhouetting within the Mac OSX and PC environment - Ability to influence and build successful working relationships with a diverse set of partners - Proven ability to make and implement decisions - Exceptional interpersonal communication skills - Experience leading process improvements and/or operations tool implementations - Understanding of image/video specs and file formats - Experience working in an environment with multiple stakeholders - Excellent writing, verbal communication and interpersonal skills - Employee must be able to handle strenuous deadlines and be flexible and available to interact with employees at all levels - Detail oriented with strong project management skills - Occasional out of state travel may be required What's Our Offer? Salary Range: You`ll earn between $85,000 - $115,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance What Should You Expect? Remote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions. Local travel between studios required, occasional out of state travel may be required

• Responsible for a portfolio of strategic accounts, nurturing long-lasting relationships with our customers. • Utilize a thorough understanding of the customer's unique needs, preferences, and goals to provide tailored solutions, services and experiences. • Leverage Salesforce and other tools to capture and gather critical customer insights, thereby strengthening relationships and partnerships. • Prioritize customer satisfaction above all else. • Serve as the main point of contact for customers; address inquiries, resolve issues, and ensure their needs are met promptly and effectively; independently make decisions that enhance customer experience. • Process orders and handle return authorizations while keeping the customer informed of status updates. • Strategically partner with Channel Managers to create a seamless customer experience, ensuring a united approach to customer satisfaction and account growth. • Serve as a reliable backup for customer support and assist fellow team members as required. • Serve as a product expert, demonstrating a deep understanding of our products and services to effectively communicate their value to customers. • Proactively assess industry trends and competitors, foreseeing changes and providing strategic insight to advise and serve customers. • Maintain regular and proactive communication with customers via email, phone, and over virtual platforms such as Teams, Zoom, or other video conferencing tools. • Ensure customers are informed about products, updates, new offerings and marketing programs, demonstrating knowledge of their goals by effectively aligning these opportunities with customer strategy to enhance their business. • Proactively and independently identify and resolve challenges and issues that may arise in the customer relationship, working collaboratively with other teams to find creative solutions. • Serve as a customer advocate within the organization, focusing on and creating strategies to enhance customer loyalty and retention, going beyond sales metrics to create a best-in-class customer experience. • Demonstrate knowledge of customer and end-user goals by proactively offering strategic product and marketing tool solutions. • Develop creative presentations and flyers for new opportunities. • Attend industry trade shows and customer events to enhance customer relationship and drive retention. • Perform other duties as assigned. • Comply with all policies and standards.

Title: Technical Designer Location: Issaquah, WA Job Description: At SanMar, the work you do makes a difference. What's the Short Version? The Technical Designer is responsible for all technical design related to garment fit and measurement specifications for an assigned category. A successful Technical Designer has the ability of interpreting the vision of the original design into product that resonates with the target customer and that can be replicated consistently in the manufacturing process. What Will You Be Doing? - Develop standard fit specifications within each category and/or product group to ensure consistency throughout product lines. - Provide pattern making and fitting expertise to the design and development process. - Review and fit samples on models – provide fit recommendations to Design, Development, and Merchandising teams. - Coordinate fit sessions including but not limited to model selection, scheduling, and model management. - Provide technical recommendations to create consistency of fit/construction and to help achieve design concepts and category initiatives. - Anticipate pattern development issues and advise alternative solutions. - Communicate design concept to generate a 2-D pattern that incorporates proportional lines, fit requirements and construction feasibility. - Apply knowledge of grading, fabrics, fit and costing. - Maintain construction standards for use in manufacturing. - Ensure consistent and organized development documentation is maintained for assigned styles; tech pack, fit approval rates, and sample tracking reports. - Audit and comment on prototypes. - Create and update visual representation of styles in line drawing format. - Create detailed construction drawing as needed to communicate design details and construction to factories and team members. - Create and maintain tech packs. - Effectively communicate technical design specifications and modifications to category team members and vendors. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For? - 4-6 years of experience in technical design or equivalent education - Extensive knowledge of garment construction, material construction and properties, and patternmaking - Detailed understanding of the design and development process from inception through production - Ability to interpret design intent and offer alternative solutions - Knowledge of garment fit and the ability to give instructions on necessary changes to a pattern to influence the fit - Strong information seeking and problem-solving skills - Attention to detail and the ability to communicate written and verbal information clearly and effectively - Ability to work independently and cooperatively in a diverse group - Strong proficiency in computer skills including Excel, Adobe and Illustrator, with pattern-making programs preferred What's Our Offer? Salary Range: You`ll earn between $80,170 - $115,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.

Title: Technical Designer Location: Issaquah, WA Job Description: Issaquah, WA What's the Short Version? The Technical Designer is responsible for all technical design related to garment fit and measurement specifications for an assigned category. A successful Technical Designer has the ability of interpreting the vision of the original design into product that resonates with the target customer and that can be replicated consistently in the manufacturing process. What Will You Be Doing? - Develop standard fit specifications within each category and/or product group to ensure consistency throughout product lines. - Provide pattern making and fitting expertise to the design and development process. - Review and fit samples on models – provide fit recommendations to Design, Development, and Merchandising teams. - Coordinate fit sessions including but not limited to model selection, scheduling, and model management. - Provide technical recommendations to create consistency of fit/construction and to help achieve design concepts and category initiatives. - Anticipate pattern development issues and advise alternative solutions. - Communicate design concept to generate a 2-D pattern that incorporates proportional lines, fit requirements and construction feasibility. - Apply knowledge of grading, fabrics, fit and costing. - Maintain construction standards for use in manufacturing. - Ensure consistent and organized development documentation is maintained for assigned styles; tech pack, fit approval rates, and sample tracking reports. - Audit and comment on prototypes. - Create and update visual representation of styles in line drawing format. - Create detailed construction drawing as needed to communicate design details and construction to factories and team members. - Create and maintain tech packs. - Effectively communicate technical design specifications and modifications to category team members and vendors. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For? - 4-6 years of experience in technical design or equivalent education - Extensive knowledge of garment construction, material construction and properties, and patternmaking - Detailed understanding of the design and development process from inception through production - Ability to interpret design intent and offer alternative solutions - Knowledge of garment fit and the ability to give instructions on necessary changes to a pattern to influence the fit - Strong information seeking and problem-solving skills - Attention to detail and the ability to communicate written and verbal information clearly and effectively - Ability to work independently and cooperatively in a diverse group - Strong proficiency in computer skills including Excel, Adobe and Illustrator, with pattern-making programs preferred What's Our Offer? Salary Range: You`ll earn between $80,170 - $115,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance What Should You Expect? Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.

• Take inbound calls while maintaining a high level of professionalism and working to establish a positive rapport with every customer. • Learn computer system applications to accurately process transactions and maintain customer data. • Educate customers on products and services via phone, email, and chat communications. • Provide basic troubleshooting for customers including product knowledge, recommendations, and problem resolution. • Build and maintain positive relationships with internal customers and team members. • Stay informed on all communications and training to ensure accurate protocols are followed. • Build knowledge of relevant company products, processes, programs and technology. • Participate in other related duties and projects as assigned by the supervisor or manager. • Perform other duties as assigned. • Comply with all policies and standards.