Role Description As a Go to Market Program Manager, you will drive the planning and coordination of integrated marketing moments and go-to-market motions across the product marketing organization. This role leads the planning and coordination of integrated product marketing motions across the Hybrid Cloud portfolio. Ensures alignment of priorities, messaging application, and deliverables within the product marketing organization to support consistent and effective go-to-market execution. This role focuses on bringing structure, alignment, and visibility to how product marketing executes across the portfolio. You will work closely with product marketing leadership and team members to ensure priorities are translated into clear plans, activities are coordinated across teams, and execution stays aligned to strategic intent. This is a high-impact role for someone who thrives in complex environments, can create clarity without adding friction, and is comfortable operating as the connective layer across a large, distributed team. Responsibilities - Build and maintain integrated plans for product marketing-led motions across the Hybrid Cloud portfolio - Coordinate activities across product marketing teams to ensure alignment on priorities, timing, and execution - Maintain visibility into key marketing moments, milestones, and dependencies within the organization - Drive consistency in how product marketing priorities and messaging are applied across different initiatives - Identify gaps, overlaps, and execution risks, and proactively drive alignment to resolve them - Establish and scale repeatable planning and tracking processes within product marketing - Partner with product marketing leadership to translate strategic priorities into structured plans and actions - Track progress and provide clear visibility into execution status across initiatives - Improve operational rigor and coordination across the product marketing team Qualifications - Bachelor’s degree in Marketing, Business, Communications, or related field - Typically 7+ years of experience in marketing, product marketing, communications, or related roles in enterprise technology - Experience working in complex, matrixed organizations Requirements - Strong program coordination and organizational skills with the ability to manage multiple concurrent initiatives - Ability to operate effectively across product marketing teams without direct authority - Excellent communication and stakeholder alignment skills - Ability to bring structure and clarity to ambiguous, fast-moving environments - Strong judgment in prioritization and trade-offs - Analytical mindset with experience tracking execution and improving processes - Experience with product marketing or communications strongly preferred - Familiarity with hybrid cloud, infrastructure, or enterprise software markets preferred Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing - Personal & Professional Development: Specific programs catered to helping you reach career goals - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds

Role Description The Global Program Leader is accountable for the overall development of multiple assays, instruments and SW releases that are needed for our clinical and life sciences customer base. The incumbent acts as General Manager of the program to ensure all aspects of product development is done through excellence in execution with the skills to communicate program status across all levels in the organization. This position reports to the Flow Senior Manager PMO and is part of the R&D PMO, working US remotely to cover US, France, India, and China global sites. In this role, you will have the opportunity to: - Lead cross-functional teams to evaluate, develop, and manage next-generation clinical product programs, ensuring excellence in product delivery and execution. - Oversee development efforts across multiple programs, ensuring alignment, seamless execution, and successful product release. - Partner with cross-functional teams to drive execution, manage trade-offs, establish timelines and budgets, mitigate risks, and guide products through clinical trials and release. - Apply Danaher Business System (DBS) to establish program metrics, drive Daily Management, and embed a culture of continuous improvement across the product lifecycle. - Communicate program status, escalations, and resolutions effectively, while fostering collaboration, enabling efficient cross-program communication, and translating complex issues for executive stakeholders. Qualifications - Bachelor's degree in the science or biology field. - Prefer 15+ years of relevant experience in the life sciences or diagnostics field. - Prefer 10+ years of experience in leading complex product development. - Experience with design control processes (e.g., FDA/ISO) across the full product lifecycle. Requirements - Ability to travel – up to 50% travel, overnight, within territory or locations. - Must have a valid driver’s license with an acceptable driving record. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Eligible for bonus/incentive pay. - Flexible, remote working arrangements for eligible roles.

Role Description The Customer Advocacy Lead serves as a high‑level support resource within Customer Advocacy, responsible for managing highly escalated and sensitive cases, supporting case owners with advanced research, regulatory/high risk exposure complaints and overseeing key public‑facing administrative channels. This role enhances case quality, strengthens regulatory defensibility, and supports team development through coaching and mitigating risk. The position partners closely with Business Units to identify process gaps and drive continuous improvement. Key Responsibilities - Escalation & Case Support - Serve as the primary support for highly escalated, complex, or reputational‑risk cases. - Support case owners by conducting deep‑dive research, gathering documentation, and coordinating with Legal, Compliance, and Servicing business partners. - Provide recommendations on risk posture, remediation options, and communication strategy. - Ensure responses meet regulatory, investor, and internal quality standards. - Public‑Facing Channel Oversight - Manage the BBB portal, including intake, assignment, tracking, public portal responses and quality review. - Monitor and triage Google/social media reviews, escalating reputational‑risk items as needed. - Maintain reporting and trend analysis for public‑facing channels. - Coaching & Team Development (Non‑Supervisory) - Provide coaching and feedback to team members on case quality, documentation, tone, and regulatory defensibility. - Conduct quality reviews of high‑risk or complex cases. - Maintain and update templates, job aids, and communication standards. - Process Improvement & Cross‑Functional Partnership - Identify recurring issues, process gaps, and cross‑functional bottlenecks. - Partner with Business Units to recommend and implement workflow improvements. - Provide insights and trend analysis to leadership to support strategic decision‑making. Qualifications - 8+ years of experience in mortgage servicing. - 8+ years of experience in a variety of additional verticals including, but not limited to: customer advocacy, escalations, complaints, investor/insurer guidelines, and/or similar. - Strong familiarity with CFPB - Reg X requirements. - Strong analytical and investigative skills with the ability to navigate complex cases. - Exceptional written communication skills with a focus on clarity, defensibility, and customer experience. - Ability to influence without authority and collaborate across departments. - High attention to detail and strong organizational skills. - Experience handling regulatory, legal, or executive‑level escalations preferred. Competencies - Critical Thinking & Problem Solving - Risk Awareness & Regulatory Sensitivity - Communication Excellence - Collaboration & Cross‑Functional Partnership - Coaching & Mentorship - Process Improvement Mindset - Professionalism & Emotional Intelligence Pay Range $73,900.00 - $98,500.00 Annually. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. - Employee stock purchase plan.

• Leads cross-functional teams to evaluate, develop, and manage next-generation clinical product programs • Oversees development efforts across multiple programs, ensuring alignment, seamless execution, and successful product release • Partners with teams to drive execution, manage trade-offs, establish timelines and budgets, and mitigate risks • Applies Danaher Business System (DBS) to establish program metrics and drive Daily Management • Communicates program status, escalations, and resolutions effectively and fosters collaboration