Role Description The HR Assistant – Military Leave of Absence Case Manager serves as the single point of contact for employees experiencing military-related leave of absence or disability events across the United States and globally. This role provides comprehensive, end-to-end case management, ensuring employees receive accurate information, timely support, and a consistent, trusted experience. The position focuses on understanding each employee’s unique situation, applying the appropriate benefits, maintaining compliance with relevant laws and policies, and adapting to changing circumstances in a fast-paced, high-volume environment. Responsibilities - Serve as the primary contact for employees experiencing military-related leave of absence or disability events, providing clear guidance and support throughout the process. - Initiate and respond promptly to inquiries related to military leave and disability, ensuring employees and stakeholders receive timely and accurate information. - Provide holistic case management services from initial request through return-to-work, addressing employee needs and coordinating with relevant partners. - Deliver regular updates to employees, managers, and other stakeholders on case status, next steps, and any changes in leave or benefits. - Calculate leave-related payments using established system formulas, ensuring accuracy and adherence to applicable policies and guidelines. - Review military documentation to adjudicate leave requests, verifying eligibility and completeness of information. - Ensure compliance with federal and state laws, including USERRA, as well as internal policies governing military leave and disability cases. - Maintain accurate, detailed case records in the system, documenting interactions, decisions, and supporting documentation. - Adapt case management plans to evolving employee needs, changing circumstances, and updated medical or military documentation. - Handle sensitive and complex situations with professionalism and discretion, maintaining confidentiality at all times. - Identify and troubleshoot barriers that may impact employees’ leave or return-to-work, and proactively work to resolve issues. - Exercise sound critical thinking and problem-solving skills to make decisions with limited or incomplete information when necessary. - Facilitate smooth return-to-work transitions by coordinating with employees, managers, and other stakeholders to align expectations and timelines. - Educate managers and business partners on leave processes, requirements, and best practices related to military leave and return-to-work. - Collaborate closely with third-party administrators, HR, Legal, Payroll, Benefits, and other internal departments to ensure coordinated case management. - Communicate effectively in English, both verbally and in writing, to convey complex information in a clear and empathetic manner. - Manage multiple cases and projects simultaneously in a dynamic, fast-paced environment while maintaining strong ownership of deliverables. Qualifications - At least 2 years of human resources and/or case management experience, with specific experience in end-to-end leave of absence or case management strongly preferred. - Previous leave of absence (LOA) experience, particularly with military-related leaves, is critical for success in this role. - Working knowledge of USERRA (Uniformed Services Employment and Reemployment Rights Act of 1994), as it is the primary federal law applied to these cases. - At least 1 year of experience in HR or customer service, demonstrating strong employee or customer-facing support skills. - Proven critical thinking and problem-solving skills, with the ability to make informed decisions in complex or ambiguous situations. - Strong time management skills with a high level of ownership and accountability for meeting deadlines and deliverables. - Excellent verbal and written communication skills, with the ability to explain policies and processes clearly to employees and stakeholders. - Ability to build effective relationships and influence across functions, including HR, Legal, Payroll, Benefits, and external partners. - Proficiency with Microsoft Office, including Outlook, Word, and Excel, with the ability to work with Excel formulas for payment calculations. - Demonstrated ability to manage multiple projects or cases independently in a changing, fast-paced environment. - Ability to handle confidential information with discretion and maintain a high level of professionalism. Additional Skills & Qualifications - Experience working in a specialized leave of absence or disability case management team, particularly in a corporate environment. - Comfort working in a fast-paced, high-volume setting while maintaining accuracy and attention to detail. - Willingness and ability to learn and apply new Excel formulas and system tools used for payment and case calculations. - Strong interpersonal skills, with a focus on empathy, active listening, and building trust with employees navigating leave or disability events. - Ability to collaborate effectively with third-party administrators and cross-functional partners to deliver a seamless employee experience. Work Environment - 100% remote within the US Job Type & Location - This is a Contract position based out of Atlanta, GA. Pay and Benefits - The pay range for this position is $23.00 - $23.00/hr. - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. - Benefits are subject to change and may be subject to specific elections, plan, or program terms. - If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline - This position is anticipated to close on Jun 2, 2026.

Role Description The HR Benefits Manager leads the strategy, design, and delivery of DISA’s employee benefits programs, ensuring they remain competitive, compliant, and aligned with our Total Rewards philosophy. This role oversees the Benefits team and partners closely with HR, Finance, and business leaders to build a modern, inclusive, and high-impact benefits experience that supports employee wellbeing, engagement, and retention. The ideal candidate brings a blend of strategic benefits expertise and hands-on operational leadership. They understand how to leverage data, market trends, and workforce insights to shape programs that meet the needs of a diverse employee population. This leader will drive innovation across health, wellness, financial benefits, mental health resources, and compliance while ensuring exceptional service delivery and a positive employee experience. - Design and manage employee benefits programs across health, welfare, retirement, wellness, leave, and voluntary offerings. - Evaluate workforce trends and emerging benefit models to recommend innovative, data-driven plan enhancements. - Lead annual benefits planning and renewal cycles, including strategy development and plan design recommendations. - Research and implement new benefit programs that meet employee needs and support organizational goals. - Analyze utilization data and market benchmarks to drive continuous improvement and maintain competitive positioning. - Manage broker, carrier, and vendor relationships to ensure high-quality service delivery and cost-effective solutions. - Lead RFPs and negotiate vendor contracts to optimize plan performance and employee experience. - Monitor benefits budgets and financial performance, including forecasting and cost-containment strategies. - Review claims analytics and recommend strategic plan adjustments. - Ensure compliance with federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, FMLA, and Section 125. - Maintain accurate plan documents and required reporting to support regulatory readiness and audit requirements. - Develop and deliver employee communication strategies that improve understanding and utilization of benefits. - Lead open enrollment planning and execution, ensuring a seamless and engaging employee experience. - Serve as a trusted advisor to employees and leaders on benefits programs, wellbeing resources, and policy interpretation. - Perform other duties as assigned. Qualifications - Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required; an equivalent combination of education and relevant professional experience may be considered in lieu of a degree. - 10+ years of progressive benefits or total rewards experience, including plan design, renewals, and program management. - Strong knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, and Section 125 with experience supporting multi-state workforces. - Proven ability to lead vendor relationships, RFPs, and contract negotiations. - Demonstrated analytical and data-driven decision-making skills using utilization, claims, and benchmarking insights. - Experience implementing innovative or non-traditional benefits programs and wellbeing initiatives. - Strong communication and employee-centered education skills, including open enrollment leadership. - Project management and cross-functional leadership experience with the ability to drive change and support hybrid teams. - Financial acumen related to budgeting, forecasting, and cost-containment strategies. - Experience with Workday or similar HRIS/benefits platforms preferred. - Knowledge of workforce wellbeing trends and digital health platforms. - Experience with reference-based pricing preferred. - Core leadership competencies: strategic thinking, innovation and change leadership, relationship management, problem solving, confidentiality, and integrity. Benefits - Personal and Sick Paid Time Off. - 401k with a highly competitive match. - 11 Paid Holidays. - Medical/Dental and Vision. - Group Life Insurance, HSA/FSA. - Employee Assistance Program. - Educational Assistance Program. Physical Requirements - While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. - Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs. (occasionally). - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices. Job Pay Range: $100,000 - $125,000 (DOE) EOE/M/F/Vet/Disability

Role Description Working at ICF, we combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Qualifications - Relevant work experience - Skills and certifications that align to the specified role - Geographic location - Education and certifications Requirements - Qualified applicants with arrest and conviction records will be considered for employment. - Reasonable accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - To request an accommodation, please email Candidateaccommodation@icf.com. - All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. - Use of AI tools to generate or assist with responses during interviews is not permitted. - If an accommodation involving the use of AI is needed, candidates should contact us in advance at candidateaccommodation@icf.com. Benefits - Read more about workplace discrimination rights. - Benefit offerings included in the Transparency in (Benefits) Coverage Act. Pay Range The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00. Nationwide Remote Office (US99)

• Establishing, governing, and continuously improving the end-to-end HR organizational data model • Owning the governance of how organizational data is defined, structured, approved, and evolved • Defining and maintaining the global HR organizational data governance framework • Leading audits, root-cause analysis, and remediation • Partnering with HR Analytics, DT, and Enterprise Data teams to enable data lake integration