Role Description The Senior Program Manager will lead cross-functional delivery operations across a portfolio of scientific software products supporting modeling and simulation for drug discovery and development. This role operates at the intersection of product strategy, agile program management, product enablement, operational execution, and software delivery coordination ensuring that product priorities translate into measurable customer and business outcomes. The ideal candidate will help coordinate software delivery across interconnected product teams, align roadmap priorities with customer and scientific requirements, and drive operational excellence throughout the product development lifecycle. This individual will work closely with stakeholders to support agile execution, validation readiness, release planning, and product enablement initiatives. Job Responsibilities - Product and Portfolio Operations - Partner with Product Management and Product Enablement leadership to translate strategic priorities, customer requirements, and ROI objectives into executable delivery plans and sprint priorities. - Support portfolio-level coordination across multiple scientific software products and interconnected product initiatives. - Facilitate roadmap reviews, prioritization discussions, backlog refinement, and operational planning activities across cross-functional stakeholders. - Drive operational governance processes that improve delivery visibility, prioritization discipline, and execution accountability. - Monitor program risks, resource constraints, delivery dependencies, and timeline impacts across concurrent initiatives. - Agile Program Management - Lead agile program execution across multiple software delivery initiatives within a scientific software and product operations environment. - Coordinate sprint planning, backlog management, release readiness, and delivery tracking in collaboration with Product Owners and cross-functional product teams. - Ensure sprint objectives, delivery timelines, and scope commitments remain aligned with organizational priorities and customer expectations. - Facilitate agile ceremonies including sprint planning, retrospectives, dependency reviews, and cross-functional coordination meetings. - Drive continuous improvement initiatives related to agile delivery processes, operational workflows, and program execution standards. - Technical and Ecosystem Coordination - Coordinate technical dependencies across APIs, interoperable modeling platforms, and integrated scientific software workflows. - Support alignment across interconnected software products, platform integrations, and customer-facing product capabilities. - Partner with technical product teams to identify integration risks, sequencing considerations, and delivery dependencies impacting release timelines. - Ensure software delivery activities support scalability, interoperability, operational readiness, and customer requirements. - Maintain visibility into scope changes, dependency impacts, and cross-product coordination requirements. - Cross-Functional Collaboration - Serve as a central coordination point across Product Management, Product Enablement, QMS, Learning Services, Marketing, Operations, and customer-facing teams. - Partner with Learning Services to align training materials, customer enablement resources, and release readiness activities with deployment schedules. - Collaborate with Marketing teams to support release communications, feature launch coordination, and customer adoption initiatives. - Facilitate alignment between technical and non-technical stakeholders to ensure shared understanding of priorities, risks, timelines, and business outcomes. - Drive operational transparency through structured reporting, executive updates, and stakeholder communication processes. - Customer and Stakeholder Alignment - Ensure customer feedback, operational requirements, and business priorities are incorporated into product planning and release coordination activities. - Balance strategic organizational objectives with customer-centric delivery outcomes and product usability considerations. - Partner with internal and external stakeholders to manage expectations, communicate release timelines, and mitigate operational risks. - Support executive decision-making through delivery insights, prioritization recommendations, and program performance reporting. - Foster collaborative relationships across technical, operational, and customer-facing teams. - Release Planning & Execution - Own cross-functional release coordination processes including scope validation, dependency tracking, timeline management, and readiness reviews. - Ensure software releases are delivered on schedule, within agreed scope parameters, and aligned with customer and organizational priorities. - Coordinate release communications, deployment readiness activities, stakeholder notifications, and post-release follow-up efforts. - Track release metrics, operational outcomes, and delivery effectiveness to support continuous improvement initiatives. - Identify and proactively mitigate risks that may impact software quality, release schedules, or customer adoption. - Quality and Validation Coordination - Partner with Quality Management Systems (QMS) stakeholders to support software validation planning, documentation readiness, and release compliance activities. - Coordinate cross-functional validation activities associated with software releases, enhancements, and regulated product updates. - Ensure delivery timelines appropriately incorporate validation requirements, documentation dependencies, and quality review processes. - Facilitate alignment between product delivery teams, QMS stakeholders, and operational leadership to support compliant release execution. - Track validation readiness, release approvals, and quality-related dependencies that may impact deployment schedules or customer delivery commitments. - Support continuous improvement initiatives related to software quality processes, operational governance, and release management standards. - Other duties as assigned. Qualifications - 12+ years of experience in Program Management, Product Operations, Agile Delivery, or related software delivery leadership roles. - Proven experience leading cross-functional software delivery initiatives within SaaS, scientific software, or enterprise technology organizations. - Strong expertise in agile methodologies or hybrid agile delivery frameworks. - Demonstrated ability to translate strategic business priorities and ROI objectives into executable sprint and release plans. - Experience coordinating complex software delivery programs involving APIs, integrations, and multi-team dependencies. - Strong operational planning, prioritization, and execution management capabilities. - Exceptional communication and stakeholder management skills across technical, operational, and executive audiences. - Experience managing delivery scope, release coordination, timelines, and risk mitigation activities. - Experience working within regulated software environments requiring coordination with Quality Management Systems (QMS), software validation processes, or controlled release procedures. - Familiarity with software quality governance, validation documentation workflows, and cross-functional release readiness activities. - Ability to operate effectively in fast-paced, highly collaborative, and evolving product and technology environments. - Occasional travel for meetings and training. Preferred Qualifications - PMP, Scrum Master, Product Owner, or Agile certification(s). - Experience supporting scientific software products used within pharmaceutical, biotechnology, clinical research, or regulated drug development environments. - Familiarity with GxP, software validation practices, or regulated SDLC processes supporting life sciences applications. - Experience supporting SaaS platforms, modeling and simulation products, or scientific software ecosystems. - Strong understanding of API integration workflows and cross-product interoperability coordination. - Background in Product Operations, Portfolio Management, or Product Delivery. - Experience partnering with customer enablement, training, or go-to-market teams during software release cycles. - Familiarity with Jira, Confluence, or similar agile delivery and portfolio management platforms. Education - Bachelor’s degree in project management, business, science, or related field. - Master’s degree in project management, business, science, or related field a plus.