• Poppy & Peonies is looking for a strategic, customer-obsessed Director of Retention to own and evolve the full customer lifecycle across email, SMS, loyalty, and retention marketing. • This is a high-impact leadership role where you’ll shape how we build long-term relationships with our community, increase customer lifetime value, and create thoughtful brand touchpoints that keep customers coming back. • You’ll lead retention strategy across CRM channels while partnering closely with creative, ecommerce, and CX teams to deliver seamless customer experiences that feel deeply aligned with the Poppy & Peonies brand. • Own and evolve the retention marketing strategy across email, SMS, loyalty, referral, and post-purchase touchpoints. • Build and optimize customer lifecycle journeys from acquisition through repeat purchase, win-back, and VIP retention. • Develop segmentation strategies based on customer behavior, purchase patterns, engagement, and lifecycle stage. • Lead campaign planning and CRM calendar execution around launches, seasonal moments, and customer engagement initiatives. • Partner with creative teams to ensure all customer communications feel elevated, intentional, and aligned with the brand voice. • Drive strategies that increase repeat purchase rate, customer lifetime value, and long-term customer engagement.

**About WIL — Workforce Intelligence Lab**The Workforce Intelligence Lab (WIL) is a research initiative of AlphaHire focused on applied workforce intelligence for the construction industry and built environment. WIL develops workforce intelligence systems focused on: - labor market visibility - workforce planning - compensation intelligence - labor scarcity analysis - workforce analytics - operational workforce interpretation - regional workforce intelligence - construction labor market research The initiative combines publicly available labor data, compensation trends, contractor growth indicators, workforce demand signals, and construction activity into operational workforce intelligence systems for construction firms and industry operators. Learn more:** WIL — Workforce Intelligence Lab **About the role**We are seeking a Founding Director, Workforce Intelligence Research to help support and expand the Workforce Intelligence Lab (WIL). This is a part-time, strategic leadership role focused on helping build the operational and institutional foundation of WIL as the initiative grows. The ideal candidate is someone with experience in: - workforce research - labor market initiatives - workforce development - research coordination - university collaboration - workforce analytics - grant development - public policy research - applied research programs - institutional partnerships This role is not designed as a traditional academic position or recruiting role. Instead, the position focuses on helping build: - workforce intelligence infrastructure - fellowship coordination systems - publication processes - research collaboration - workforce intelligence methodology systems - institutional partnerships - future grant and workforce initiative opportunities

• Own and lead Pigment’s strategy and execution across Global System Integrator (GSI) partnerships. • Manage GSI strategy and senior relationships across our Global Geo's with the support of regional in-market Partner Sales Managers. • Help define and execute Pigment’s GSI strategy, including partner segmentation, prioritization, and long-term value creation models. • Build and maintain executive-level relationships across top-tier GSIs such as Deloitte, EY, PwC, and Accenture. • Establish and own joint business plans, including multi-year revenue targets, industry and use case solutions, geographic expansion, and joint assets. • Drive GTM strategy plus execution, ensuring tight alignment with regional leadership to accelerate pipeline creation and deal closure. • Lead governance frameworks with GSIs, including executive steering committees, QBRs, and performance management. • Scale partner-enabled revenue by building repeatable industry solutions, delivery models, and service offerings in collaboration with GSIs. • Sponsor and guide global enablement programs to ensure GSI teams are trained, certified, and positioned to successfully sell and deliver Pigment solutions. • Partner cross-functionally with Sales, Pre-Sales, Marketing, Product, and Customer Success to embed GSIs into Pigment’s global go-to-market engine. • Act as a key member of the Alliances leadership team, contributing to broader company strategy and representing GSI Alliances at the executive level.

Role Description We are seeking a Founding Director, Workforce Intelligence Research to help support and expand the Workforce Intelligence Lab (WIL). This is a part-time, strategic leadership role focused on helping build the operational and institutional foundation of WIL as the initiative grows. The ideal candidate is someone with experience in: - workforce research - labor market initiatives - workforce development - research coordination - university collaboration - workforce analytics - grant development - public policy research - applied research programs - institutional partnerships This role is not designed as a traditional academic position or recruiting role. Instead, the position focuses on helping build: - workforce intelligence infrastructure - fellowship coordination systems - publication processes - research collaboration - workforce intelligence methodology systems - institutional partnerships - future grant and workforce initiative opportunities Responsibilities include: - Help coordinate and support the WIL fellowship ecosystem - Assist with workforce intelligence publication and reporting workflows - Help identify relevant grant, partnership, and workforce initiative opportunities - Support workforce intelligence research coordination and contributor organization - Assist with university and institutional outreach efforts - Help establish scalable operational research processes and documentation systems - Contribute strategic guidance around workforce intelligence initiatives and institutional growth - Support the long-term development of WIL as a workforce intelligence and workforce planning initiative Qualifications - Experience in workforce development initiatives - Labor market research - Workforce analytics - Grant coordination - University research programs - Economic development initiatives - Public policy research - Research administration - Applied research organizations - Workforce planning initiatives - Institutional partnership development Requirements - Experience working within workforce research organizations - University research environments - Workforce development ecosystems - Labor market initiatives - Infrastructure workforce initiatives - Economic development organizations Benefits - Part-time position - Flexible remote participation - Strategic leadership and coordination role - Growth-oriented founding position - Long-term expansion potential as WIL evolves What we are building The long-term goal of WIL is to support: - Workforce intelligence systems - Operational workforce planning - Workforce visibility infrastructure - Labor market interpretation - Workforce intelligence publications - Fellowship ecosystems - Advisory collaboration - Future grant-supported workforce initiatives The role is ideal for someone interested in helping shape an emerging workforce intelligence initiative focused on the built environment and construction industry.