• Conduct product certification assessments across varied environments • Prepare assessment reports and deliver findings to clients • Recommend issue, re-issue, or withdrawal of certificates • Maintain overall account responsibility and accountability for nominated accounts • Lead assessment teams as required • Coach colleagues as appropriate • Plan/schedule workloads to maximize revenue-earning activity • Responsible for managing a portfolio of assigned clients based on location

• Schedules and completes premium audits with policyholder contacts, either in-person or virtually, to determine accurate final premium for adjustable lines of insurance • Reviews policyholder financial records, including tax returns, payroll records, financial statements, journals, ledgers, and any other aspect of a business necessary to verify loss exposures and premium • Prepares detailed reports of audit findings, including correct loss exposures, classifications, and a detailed description of business operations to assist underwriting with risk assessment and insurance fraud discussions • Ensures audits are completed in accordance with departmental production, quality, and timeliness standards • Serves as a technical resource to both internal and external stakeholders, including agents, policyholders, underwriters, and others • Consults with agents and policyholders regarding the audit process and record-keeping procedures to comport with auditing guidelines and manual rules • Reviews classifications for new business submissions upon request to verify or correct classifications • Promotes the audit function for both internal and external stakeholders and educates agents and policyholders on additional products or services available at EMC • Reviews and resolves audit disputes, and communicates resolutions among agency, policyholder, underwriting, and accounting stakeholders • Stays up to date on industry regulations and best practices to support audit efficiency and effectiveness

• Oversee work performed by the Clinical DRG auditors to ensure that EXL’s standard of accuracy is met • Undertake a quality review of random and targeted clinical DRG audits • Apply clinical judgment for DRG audits to ensure accuracy of inpatient DRG coding • Responsible for reviewing the accuracy and consistency of clinical DRG auditing auditors to ensure audits are appropriately marked for findings and no findings • Mentor Clinical DRG auditors • Recommend process changes to improve quality and performance • Communicate with peers and management • Provide root cause analysis on errors • Perform other duties as assigned • Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs

• Plan and conduct internal audits to determine compliance with Federal and State regulations. • Review facility operations and records to ensure adequacy of internal controls, compliance with procedures, consistency with established laws, rules and regulations and guidelines applicable to overall compliance for the operation. • Prepare audit reports, and implement administrative and technical audit procedures for audit program activities. • Review and verify audit corrective actions and action to prevent reoccurrence for all audit findings. • Reviews, prepares, or maintain audit protocols relevant to federal and state operations. • Provides regulatory review and develops guidance documents as needed. • Interact effectively with all levels of site's management and operational personnel to audit safe work practices and safety programs. • Perform other duties which may be assigned as time or circumstances necessitate.