• Lead technical engagements at FORT’s most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms • Travel to customer sites (up to 25%) to drive integration design, troubleshoot complex implementation challenges, and ensure full functional and safety compliance • Operate as a player-coach — lead complex integrations hands-on while simultaneously developing the team, modeling the standard for technical excellence, customer communication, and field execution • Directly mentor and coach junior and mid-level Customer Solutions Engineers; create individualized development plans, set growth milestones, and track progress • Pair junior engineers on customer engagements through structured ride-alongs, shadowing rotations, and co-led site visits to accelerate their ramp on CAN bus integration, safety architecture, and customer-facing skills • Run regular technical deep-dives, case reviews, and post-mortems with the team to convert hard-won field lessons into reusable knowledge • Provide real-time coaching and feedback during live customer escalations; gradually transfer ownership of accounts to developing engineers as they earn it • Build the team’s technical playbooks, integration guides, and onboarding curriculum so new hires reach productivity faster • Identify skill gaps across the team and partner with the hiring manager on recruiting, interviewing, and leveling decisions • Lead integration design reviews, site assessments, and architecture discussions with senior customer engineering stakeholders • Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms • Apply and champion functional safety principles to validate safety-rated system designs; serve as a subject-matter expert on safety compliance for both internal teams and customers • Partner with Product and Engineering to translate field insights into roadmap improvements, identify recurring integration friction points, and influence product direction • Represent FORT in escalations, technical executive briefings, and key account reviews

Role Description Our client is hiring a HubSpot Solutions Expert to take ownership of workflow configuration, custom HubSpot projects, and technical scoping for client engagements. You'll be the hands-on HubSpot specialist who turns business requirements into clean, working solutions inside the platform, and the bridge between client needs and the solutions architects or developers who handle deeper builds. This is a hybrid technical and client-facing role. You should be comfortable inside HubSpot at an advanced level, conversant in how APIs and web integrations work conceptually, and confident showing up on camera with clients when needed. What You'll Do - Configure, build, and maintain HubSpot workflows across Marketing, Sales, and Service Hubs - Own custom HubSpot projects from scoping through implementation and handoff - Translate client business requirements into technical specifications for solutions architects and developers, particularly around API integrations and third-party connections - Participate in client-facing conversations, including discovery calls, walkthroughs, and project updates - Troubleshoot HubSpot issues and recommend improvements to existing setups - Document configurations and processes so work is repeatable and transparent Qualifications - Strong, demonstrable HubSpot expertise (workflows, automations, properties, lifecycle stages, reporting) - Working conceptual knowledge of APIs and how web systems talk to each other (you don't need to write code, but you need to understand what's happening) - Hands-on experience with at least one HubSpot migration involving an API - Fluent written and spoken English - Reliable home office setup with stable internet, webcam, and headset Requirements - Background or working awareness of marketing or sales operations - HubSpot certifications Who You Are - Energetic and engaging on camera, with a strong on-screen presence - High emotional intelligence and a genuine customer service mindset - Comfortable owning ambiguity and asking the right questions to clarify scope - Organized, detail-oriented, and steady under client-facing pressure Benefits - Remote Working for US Company - Exposure to new technology & trend - Competitive Salary

• Lead the integration design, development, and validation of robust, scalable interfaces between SmarterDx and hospital/health system customer EHRs (Epic, Cerner, Meditech). • Serve as the technical expert on customer engagements, guiding architecture discussions with CIOs, Directors of IT, interface and network teams, CDI and Coding leaders, and implementation sponsors. • Own integrations end to end, including specification development, mapping, configuration, testing strategy, go live planning, and production stabilization. • Lead data validation and reconciliation to ensure integrity, completeness, and interoperability compliance. • Design for reliability and observability with monitoring, alerting, traceability, replay strategies, and operational runbooks. • Troubleshoot complex production issues and lead structured incident response, root cause analysis, and durable remediation. • Improve integration operations through automation: streamline repetitive implementation tasks (test harnesses, validation tooling, automated checks, deployment patterns) to increase throughput and reduce risk. • Monitor evolving interoperability standards and translate them into actionable architectural guidance for SmarterDx and our clients. • Influence product and platform strategy by advising engineering on schemas, data contracts, mapping approaches, and integration tooling based on field experience. • Blend executive presence with operational humility. You can lead a CIO-level strategy session in the morning and personally debug a malformed HL7 segment in the afternoon. No engagement is beneath you, and no client environment is too complex. You own outcomes end to end. • Support and troubleshoot high-priority production issues as part of an after-hours Tier 3 rotation.

• Automate repetitive browser tasks using Selenium • Use PowerShell and/or Python for data extraction, transformation, and automation • Leverage Ansible to automate AWS provisioning and configuration • Support database tasks (SQL queries, data reports, performance reviews • Analyze workflows to identify automation opportunities • Work closely with TAMs, developers, and service delivery teams • Document processes clearly for handover and long-term maintenance • Troubleshoot automation scripts and data processes