FORT Robotics

• Lead technical engagements at FORT's most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms • Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms • Partner with Product and Engineering to translate field insights into roadmap improvements — identify recurring integration friction points and influence product direction

• Lead all sales activities across the defense and national security segment, balancing new business development with expansion of existing defense accounts and platform integrations. • Build and grow relationships with defense primes and uncrewed ground/air/maritime systems OEMs, positioning FORT as the safety and secure-control layer designed into their platforms. • Develop and execute capture plans for defense opportunities — shaping requirements early, aligning with program timelines, and navigating pathways including OTAs, SBIR/STTR transitions, and programs of record. • Engage program offices, contracting officers, requirements owners, and operational end users, building multi-stakeholder support across long procurement cycles. • Identify and manage teaming arrangements, integrator partnerships, and distribution relationships that accelerate FORT's reach into defense programs. • Identify, qualify, and close new business across primes, integrators, and government customers; maintain a multi-year pipeline that reflects defense budget and acquisition cycles. • Partner with marketing and product to tailor defense-specific messaging, use cases, and demonstrations for human-machine teaming and uncrewed systems safety. • Provide monthly updates on pipeline, capture progress, performance metrics, and strategic developments across the defense portfolio. • Represent FORT Robotics at key defense and uncrewed systems events (e.g., AUSA, Modern Day Marine, XPONENTIAL, SOF Week) and relevant industry working groups. • Approximately 30–40% travel to customer sites, program offices, demonstrations, and industry events, with periodic trips to FORT's Philadelphia HQ for team alignment and training.

• Define and execute the 12-month roadmap for the platform’s control & safety layers, prioritizing innovations that drive autonomy & machine intelligence. • Lead the discovery phase by conducting various forms of research & engaging with stakeholders to identify needs, ensuring customer-centric requirements are established before technical development begins. • Position FORT’s safety-critical architecture as a primary market differentiator, ensuring the product vision aligns with global standards and customer trust. • Lead technical proposal efforts for high-stakes innovative projects. Identify and target new verticals that align with the platform vision, ensuring FORT remains the standard for safety governance across industries. • Orchestrate a tool-agnostic requirement architecture that drives simplicity and clarity for engineering teams while maintaining rigorous compliance with ISO 9001 and SIL standards. • Act as the strategic lead for global regulatory shifts (ex. EU Machinery Regulation, Cyber Resilience Act), ensuring the platform remains ahead of compliance curves. • Maintain expert knowledge of and ensure product compliance with key functional safety standards, including ISO 13849 and IEC 61508. • Proactively monitor the evolving security landscape, integrating security-by-design principles into all functional requirements. • Own the requirement lifecycle for safety-critical hardware-software interfaces and controls integration. • Conduct high-level trade studies and impact analysis to ensure technical alignment across all platform layers, minimizing risk and maximizing system reliability for existing and new projects. • Partner with Quality Engineering and Safety teams to oversee certification efforts (e.g., SIL 3) and ensure the control layer meets the highest "Definition of Done" standards. • Distill complex system architectures into clear, value-driven narratives for executive leadership and external partners. • Streamline the transition of features through the Product Development Life Cycle (PDLC), ensuring that compliance processes support rather than hinder development velocity. • Monitor field data and support trends to identify systemic improvements, ensuring the long-term stability and scalability of the control ecosystem. • Act as the Product Owner, managing the control backlog and ensuring all product decisions are grounded in validated metrics. • Partner with Marketing and Sales to develop technical collateral, user guidance, and launch strategies for new cloud and data products.

• Lead technical engagements at FORT’s most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms • Travel to customer sites (up to 25%) to drive integration design, troubleshoot complex implementation challenges, and ensure full functional and safety compliance • Operate as a player-coach — lead complex integrations hands-on while simultaneously developing the team, modeling the standard for technical excellence, customer communication, and field execution • Directly mentor and coach junior and mid-level Customer Solutions Engineers; create individualized development plans, set growth milestones, and track progress • Pair junior engineers on customer engagements through structured ride-alongs, shadowing rotations, and co-led site visits to accelerate their ramp on CAN bus integration, safety architecture, and customer-facing skills • Run regular technical deep-dives, case reviews, and post-mortems with the team to convert hard-won field lessons into reusable knowledge • Provide real-time coaching and feedback during live customer escalations; gradually transfer ownership of accounts to developing engineers as they earn it • Build the team’s technical playbooks, integration guides, and onboarding curriculum so new hires reach productivity faster • Identify skill gaps across the team and partner with the hiring manager on recruiting, interviewing, and leveling decisions • Lead integration design reviews, site assessments, and architecture discussions with senior customer engineering stakeholders • Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms • Apply and champion functional safety principles to validate safety-rated system designs; serve as a subject-matter expert on safety compliance for both internal teams and customers • Partner with Product and Engineering to translate field insights into roadmap improvements, identify recurring integration friction points, and influence product direction • Represent FORT in escalations, technical executive briefings, and key account reviews

• Lead all sales activities within your assigned region, balancing new business development and the expansion of existing accounts. • Manage and grow key strategic accounts, driving deeper adoption of FORT’s safety, connectivity, and control solutions. • Develop and execute regional sales strategies to achieve annual bookings and revenue targets. • Partner with marketing to tailor regional campaigns and generate qualified leads within the robotics and automation ecosystem. • Identify, qualify, and close new business with high-potential OEMs, system integrators, and enterprise customers. • Conduct regular account reviews to assess satisfaction, identify growth opportunities, and strengthen relationships. • Provide monthly updates on regional pipeline, performance metrics, and strategic progress. • Represent FORT Robotics at key regional and national trade shows and industry events. • Approximately 30–40% travel within your assigned region, with periodic trips to FORT’s Philadelphia HQ for team alignment and training.

• Lead all sales activities within your assigned region — Southeast or Central U.S. • Manage and grow key strategic accounts, driving deeper adoption of FORT's safety, connectivity, and control solutions. • Develop and execute regional sales strategies to achieve annual bookings and revenue targets. • Partner with marketing to tailor regional campaigns and generate qualified leads within the robotics and automation ecosystem. • Identify, qualify, and close new business with high-potential OEMs, system integrators, and enterprise customers. • Conduct regular account reviews to assess satisfaction, identify growth opportunities, and strengthen relationships. • Provide monthly updates on regional pipeline, performance metrics, and strategic progress. • Represent FORT Robotics at key regional and national trade shows and industry events. • Approximately 30–40% travel within your assigned region, with periodic trips to FORT's Philadelphia HQ for team alignment and training.

• Product and release documentation: Release notes, upgrade guides, compatibility information, and operational content that customers and integrators depend on. The current state is a starting point, not the bar. • Copilot knowledge architecture: Structure and maintain the source of truth that feeds AI-generated answers. Own accuracy. Catch errors before users do. • In-product guidance: Contextual help, onboarding flows, and error states written to resolve questions without escalation. • Developer and integrator surface: API docs, hardware integration guides, and SDK references are clear enough that a new integrator reaches first success without opening a support ticket. • Content-as-signal: Track what users search for, escalate, and struggle with. Feed that back into content priorities and product decisions. • Voice and editorial standards: Define how FORT communicates technically and apply that standard consistently across every surface.

• Serve as the first point of contact for customer technical support via email, phone, and web portal. • Triage, diagnose, and resolve Level 1 issues involving device setup, pairing/connectivity, configuration, firmware updates, and basic operational questions. • Gather required details (logs, photos, environment notes, reproduction steps) to enable fast resolution and clean escalation. • Provide clear customer-facing guidance with concise steps, expected outcomes, and follow-up checkpoints. • Manage case lifecycle: accurate notes, customer updates, prioritization, and timely closure aligned to internal SLAs. • Validate symptoms vs. expected behavior using internal playbooks and known-issue documentation. • Identify safety-critical indicators and ensure immediate routing per internal escalation rules. • Coordinate with internal teams to ensure smooth handoffs and maintain customer communication during the process.

In today's dynamic worksites, seamless collaboration between people and machines is essential. FORT's platform ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities. While autonomous machines offer significant advantages, they also introduce new safety challenges. FORT addresses these concerns by providing solutions such as the Wireless E-Stop, which allows operators to instantly stop any machine from a safe distance, enhancing safety during emergencies. Additionally, FORT's Safe Remote Control enables operators to manage heavy machinery remotely, reducing the risk of accidents and improving visibility. By ensuring communications integrity across any network, FORT empowers customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure. FORT Robotics is hiring two Senior Account Executives (AEs) to lead sales efforts across the Eastern and Western United States. Each AE will own their respective region — one focused on the East Coast and one on the West Coast — combining territory ownership with key account management to drive growth across both existing and new strategic customers. As senior members of the Sales organization, these individuals will play a pivotal role in shaping FORT’s go-to-market strategy for their regions. They will be responsible not only for expanding current business but also for identifying and closing new opportunities, with a path to grow into enterprise-level sales roles as FORT scales. This is an ideal opportunity for experienced sales professionals with a proven track record selling integrated hardware and software solutions to OEMs, system integrators, and end-users in sectors such as robotics, automation, construction, agriculture, defense, and warehousing. Key Responsibilities Territory Ownership: Lead all sales activities within your assigned region — Eastern or Western U.S. — balancing new business development and the expansion of existing accounts. Account Growth: Manage and grow key strategic accounts, driving deeper adoption of FORT’s safety, connectivity, and control solutions. Sales Strategy: Develop and execute regional sales strategies to achieve annual bookings and revenue targets. Market Collaboration: Partner with marketing to tailor regional campaigns and generate qualified leads within the robotics and automation ecosystem. Pipeline Development: Identify, qualify, and close new business with high-potential OEMs, system integrators, and enterprise customers. Customer Engagement: Conduct regular account reviews to assess satisfaction, identify growth opportunities, and strengthen relationships. Reporting & Forecasting: Provide monthly updates on regional pipeline, performance metrics, and strategic progress. Industry Representation: Represent FORT Robotics at key regional and national trade shows and industry events. Travel Requirements: Qualifications 7+ years of experience in account management, business development, or enterprise sales within industrial automation, IoT, robotics, or safety-critical technology sectors. Proven success managing large territories and key accounts — including both customer acquisition and growth. Strong experience selling integrated hardware/software solutions and communicating complex technical value propositions. Demonstrated ability to build and grow enterprise-level relationships and navigate multi-stakeholder sales cycles. Consistent record of exceeding quota in complex, technical sales environments. Skilled in regional territory planning, pipeline development, and strategic account management. Exceptional communication and negotiation skills, with comfort engaging senior executives and technical buyers alike. Proficiency with CRM systems, Excel, and sales analytics tools. Residency in the Eastern U.S. (for the East role) or Western U.S. (for the West role); proximity to major transportation hubs preferred. Entrepreneurial, self-directed, and comfortable working independently while collaborating with cross-functional leadership. Compensation This position offers a competitive base salary plus commission, structured on a 50/50 split of base and variable pay. On-target earnings are aligned with FORT’s compensation model, with meaningful upside for overperformance.