• Conduct technical product demonstrations and proof-of-concept engagements. • Collaborate with strategic sales teams to tailor solutions to client needs. • Partner with clients to identify business challenges and align solutions to address them. • Act as a trusted advisor to enhance customer satisfaction and retention. • Represent Quest solutions at industry events, user groups, and trade shows. • Assist clients in designing optimal architectures for Quest solutions. • Provide feedback to product management on customer requirements and market trends. • Mentor junior Sales Engineers within the organization.

Role Description Za našeg klijenta, jednu od vodećih financijskih institucija tražimo motivirane osobe za širenje i podršku sustava kartičnog plaćanja na području Zagreba. Terenski predstavnik prodaje prihvata kartica (m/ž) Lokacija: Zagreb i okolica Ako Vas zanima terenski rad u dinamičnom segmentu prihvata kartica na POS terminalima poslovnih subjekata – klijenata banke, sudjelovanje u podršci prodaji usluga prihvata i tehničkoj podršci na terenu, postani naš terenski predstavnik! Što će biti Vaš posao? - Pružanje terenske podrške prodaji prihvata kartica kroz obilazak, ugovaranje i edukaciju prodajnih mjesta. - Prikupljanje i unos informacija s terena za dostavu nove ponude te praćenje konkurencije. - Terenska podrška prodajnom i specijalističkom timu banke uz direktan kontakt s klijentima. - Tehnička podrška prilikom instalacija, zamjene ili deinstalacije POS opreme u suradnji s dobavljačima i timovima banke. - Provođenje anketa na prodajnim mjestima, dostava promo materijala i izrada izvještaja s terena. Qualifications - Srednja stručna sprema (SSS) ili VI./VII. stupanj stručne spreme (VŠS/VSS). - Dobre komunikacijske vještine; poželjno iskustvo rada na terenu. - Odgovornost, organiziranost i točnost u obavljanju posla. - Kooperativnost i sklonost timskom radu. - Vozačka dozvola i vlastiti automobil za terenski rad. - Dobro poznavanje MS Office i Excel alata. Requirements - Minimalno 2 godine radnog iskustva na B2B terenskim poslovima i dobro poznavanje engleskog jezika. Benefits - Dinamično radno okruženje koje potiče učenje i razvoj. - Puno radno vrijeme uz fiksnu plaću. - Mjesečni dodatak za prehranu i prijevoz. - Prigodne novčane nagrade – božićnica i regres. - Ravnotežu privatnog i poslovnog života: slobodan dan za rođendan, slobodan dan za prvi dan škole ili vrtića djeteta.

• Conduct live and virtual product demonstrations tailored to client needs • Articulate technical capabilities and business value effectively to both technical and non-technical stakeholders • Work closely with sales representatives to understand customer requirements and craft compelling solution presentations • Manage and complete RFP/RFI responses in collaboration with sales, product, and legal teams • Configure and customize software solutions to align with client requirements • Assist in proof-of-concepts (PoC’s) to showcase product functionality • Travel to trade shows, conferences, and customer events to provide product demonstrations and technical expertise • Engage with prospects, answer technical questions, and gather market insights • Work closely with product and engineering teams to relay customer feedback and contribute to product improvements • Stay up to date on industry trends, competitors, and best practices, particularly in the legal technology space • Support marketing efforts by contributing to webinars, case studies, and technical content

• Provide strategic leadership for a global Sales Engineering organization, establishing a high‑performance culture that consistently delivers against corporate growth objectives. • Drive operational discipline and accountability, ensuring the organization meets or exceeds all performance expectations. • Serve as a senior subject matter expert on Black Duck technology, solution strategy, and market positioning. • Partner with Sales leadership to shape deal strategy, influence the sales cycle, and ensure effective execution from qualification through close. • Lead, mentor, and develop a high‑caliber Presales Solutions team, instilling a culture of excellence, collaboration, and continuous improvement. • Oversee talent management, including recruiting, performance leadership, succession planning, and employee engagement. • Direct resource planning and coverage strategies to ensure optimal alignment of technical expertise to global sales opportunities. • Champion the development of compelling, value‑driven product demonstrations and enablement assets in partnership with Product Management. • Provide competitive intelligence and actionable insights to Marketing, Product, and Sales to inform go‑to‑market strategy. • Represent Black Duck at strategic industry events, customer forums, and executive‑level engagements. • Contribute to long‑term product and market strategy, ensuring customer requirements are effectively communicated across the organization. • Ensure disciplined use of Salesforce and other systems to drive pipeline transparency, forecasting accuracy, and operational rigor. • Partner with cross‑functional executives to improve process alignment, customer experience, and revenue outcomes.