Workflow Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

54 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishJavaScriptTypeScript

Job Description

Workflow Solutions Engineer

gaiia

• Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers. • Document network topologies, business process flows, and integration points with clarity, highlighting constraints, dependencies, and design assumptions. • Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure and business operations. • Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects. • Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform. • Build and implement workflows leveraging gaiia’s workflow builder. • Provide architecture oversight and clarification during onboarding and implementation phases. • Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation. • Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations. • Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs. • Drive requirements to a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

Job Requirements

  • Bachelor's degree in a relevant field (e.g., Computer Science, Network Engineering), or equivalent practical experience, along with industry certifications.
  • Deep knowledge of the telecom industry and network engineering.
  • Ability to understand and code workflows in TypeScript/JavaScript.
  • 5+ years experience as a Network Engineer, Solution Architect, Sales Engineer or similar role within the broader B2B SaaS industry.
  • Excellent presentation and communication skills, with the ability to effectively articulate technical concepts to both technical and non-technical audiences.
  • Ability to build and maintain strong relationships with customers and internal stakeholders.
  • Self-motivated, proactive, and results-oriented with a passion for technology and innovation.
  • You have the ability to travel frequently in the US, to actively support our customers during key engagements and go-lives.

Benefits

  • Flexible 25 days of vacation.
  • Stock Options Plan.
  • Group Insurance.
  • Telemedicine.
  • Life Spending Account.
  • Employee-sponsored RRSP.
  • Flexible working hours & all-remote work.

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