BrightClaim

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Senior Engineer - Application Support

Location

Romania

Posted

1 day ago

Salary

0

Seniority

Senior

Job Description

Senior Engineer - Application Support

BrightClaim

Role Description - Provide advanced technical support for troubleshooting and resolving Esker & Emburse application-related incidents. - Collaborate with cross-functional teams to ensure timely resolution of issues and minimize downtime. - Perform regular application maintenance tasks, such as monitoring performance, applying patches, and upgrading software versions. - Develop and maintain technical documentation to enhance knowledge sharing and support future troubleshooting efforts. - Participate in the implementation of new applications, including testing, deployment, and post-implementation support. Qualifications - Bachelors - Computer Engineering - Bachelors - Computer Science - Bachelors - Information Technology - Masters - Software Engineering Requirements - Certifications: - CompTIA A+ - New Horizons - CompTIA Server+ - CompTIA - ITIL Foundation Certificate in IT Service Management - Axelos - Microsoft 365 Certified: Fundamentals - Fundacao Bradesco - Microsoft Office Specialist MS Access - Microsoft - Required Skills: - Agile Methodology - Client Relations - Collaboration Tools - Design Thinking - Executive Presence - Inclusion - IT Process Automation (Ayehu) - Kronos Workforce Management - Personal Effectiveness - Python (Programming Language) - Ruby on Rails - Splunk - Storytelling - VERITAS NetBackup - Language: English (Required) - Language Proficiency: Advanced - C1 - Job Type: Regular - Master Skill List: Application Support P - Remote Type: Remote - Work Shift: Standard (Romania) Benefits - Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter. - Make an impact – Help global enterprises solve business challenges that matter. - Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead. - Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. - Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

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