Webafrica logo
Webafrica

South Africa's favourite independent ISP. Tech support available from 8am to 8pm

Contacts Agent

Full-stack EngineerSoftware EngineerContractRemoteMid LevelTeam 501-1,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

2 days ago

Salary

0

Seniority

Mid Level

Job Description

Contacts Agent

Webafrica

Role Description Passionate about a career in customer service? Do customers and their needs come first in your book? Here is an opportunity for you! Webafrica is on the hunt for a Contacts Agent in our Order Fulfilment team that is particular about process and obsessed with customer service. A spunky character who is keen on maintaining strong working relationships with customers – and suppliers of course – and who knows how to read the customer's needs before they even think of them. A psychic in this regard, if you will. If this is you, drop us your deets and let’s meet! Qualifications - Grade 12 - At least 2-3 years' experience in a Customer Service/Call Centre environment - Strong customer service skills - Strong telephone etiquette - MS Office (Excel, Word and Outlook) experience will be advantageous Requirements - ISP experience will be advantageous - Being tech savvy is not a must, but it will definitely be an advantage Key Competencies - Excellent verbal and written communication skills (English) - Customer focused - Attention to detail - Ability to work under pressure & manage several priorities at a time - Good communicator - Being courteous and professional at all times - Ability to up-skill and learn independently - Ability to work independently and in a team Tools of Trade - Laptop - Headset Additional Information - This role is remote based. - FIBRE CAPABILITY AT HOME IS A REQUIREMENT FOR THE ROLE Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us, please regard your application unsuccessful – but don’t lose hope, keep checking our website for more career opportunities in future.

Related Job Pages

More Full-stack Engineer Jobs

Full Stack Staff Engineer

Scopely

Scopely is a touchscreen entertainment network that collaborates and partners with elite game developers and global entertainment companies to deliver industry-leading distribution

Role Description Scopely is looking for a Staff Full Stack Engineer to join the MONOPOLY GO! Chat team in Kelowna, British Columbia, Canada, or remotely within Canada and the US. MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. MONOPOLY GO! Chat is a companion app that helps players connect, coordinate, and share the fun beyond the game. You will work closely with a small, cross-functional team to guide, build, and improve full stack features for the companion app of a game played by millions of players worldwide. You will be responsible for: - Leading technical direction for MONOPOLY GO! Chat features across mobile clients, backend services, APIs, data models, and game integrations - Building player-facing social and chat experiences in React Native, backed by scalable C# and ASP.NET services - Designing clear contracts between clients and services using HTTP, REST, protobuf, and other network communication patterns - Turning ambiguous product goals into clear technical plans with product, design, backend, mobile, QA, game teams, and other partners - Owning quality, performance, security, release readiness, and production reliability across client and backend changes - Designing resilient distributed systems using patterns for async processing, caching, search, data modeling, event-driven workflows, and graceful degradation - Mentoring engineers, improving technical decision-making, and helping the team adopt strong engineering and AI-assisted development practices Qualifications - 8+ years of professional experience building mobile apps, games, backend services, or similarly complex product engineering systems - Strong professional experience with C#, ASP.NET, and backend service development in production environments - Strong professional experience building shipped mobile or frontend experiences, ideally with React Native, TypeScript, and JavaScript - Experience designing and consuming APIs using HTTP, REST, protobuf, or similar client/server communication patterns - Experience building cloud-native services on AWS with technologies such as DynamoDB, Redis, OpenSearch, SQS/SNS, or similar services - Strong software engineering fundamentals, including concurrency, design patterns, API design, testing, debugging, and maintainable architecture - Solid understanding of mobile networking, offline behavior, app lifecycle concerns, push notifications, and platform limitations - Experience leading technical design, influencing architecture, mentoring engineers, and aligning technical work across teams - Ability to write effective prompts, supervise agent-driven development work, and guide safe, useful AI-assisted engineering practices - Excellent technical communication skills and a desire to address player and stakeholder feedback Requirements - Experience with Unity, C#, or game client/server integrations - Experience building real-time chat, messaging, social, moderation, notification, or activity feed systems - Experience integrating social features with game systems, LiveOps, experiments, feature flags, or staged rollouts - Experience with app security concepts, authentication, authorization, secure API design, abuse prevention, rate limiting, privacy, or data protection - Experience with observability, crash reporting, analytics, incident response, or production debugging - Experience building and maintaining automations with GitHub Actions or other automation platforms - Experience creating native modules or platform-specific integrations using Java, Kotlin, Objective-C, Swift, or C++ Benefits - Equity - Bonuses - Comprehensive benefits package, including healthcare benefits - Retirement benefits - Pet insurance - Paid holidays - Paid Scopely free days - Unlimited paid time off Company Description At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us and embrace the adventure! Employment at Scopely is based solely on a person's merit and qualifications. Scopely makes hiring decisions without regard to protected status under applicable law. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range: $169,600 — $253,000 USD

United States + 1 moreAll locations: United States | Canada
$169.6K - $253K / year
Full TimeRemoteTeam 1-10Since 2022H1B Sponsor

Role Description Aperture OS is an internal tool we've built to give us an operational edge. It helps us track performance, manage creative workflows, and surface insights across our client portfolio in ways that off-the-shelf tools don't. Now we want to scale it. We're looking for someone to own it. Not manage it. Own it. You will be the primary engineer and technical decision-maker for Aperture OS. You'll define what it becomes, how it's built, and how it serves the team. You'll work directly with the founder and client teams to understand what's needed and build it — properly. This is a serious ownership opportunity at a fast-moving company that knows what it wants and gives its people room to deliver it. What you'll own - The full Aperture OS codebase — architecture, quality, and evolution. - Feature development end-to-end: scoping, building, shipping, iterating. - API integrations — pulling data from ad platforms, creative tools, and internal systems. - AI and LLM integrations — we use AI heavily in our creative and analysis workflows. - Database design and data modelling as the product grows. - Infrastructure, hosting, and deployment — keeping things running reliably. - Security, access control, and compliance for a multi-client environment. Qualifications - Proven track record shipping with AI-first development tools: Lovable, Cursor, or similar. - Experience owning a full codebase, not just contributing to one. - Strong command of TypeScript and React on the frontend; and serverless/edge functions for backend logic. - Good working knowledge of Supabase for authentication and database (Postgres). - Experience integrating third-party APIs, especially AI and LLM APIs. - Solid working knowledge of DNS, domain management, SSL/TLS, and hosting configuration. - Experience scaling systems in a multi-tenant SaaS environment, with asynchronous processing such as worker fleets, pub/sub, queues and streams. - A sensible approach to testing: you know what needs a test and what doesn't. - You think about security and data compliance as you build, not as an afterthought. - Strong product instincts: you know the difference between something that works and something that is right. - Ability to set priorities and make tradeoffs without constant direction. - Familiarity with performance marketing, ad creative testing, or growth tooling. Requirements - Comfortable with ambiguity and thrive in environments where the spec isn't always written in advance. - Ability to move quickly when speed is needed and slow down when precision matters. - Care about the product you're building, not just the code. - Experience in a startup or early-stage environment. - Use AI tools in your daily workflow — not as a crutch, but as a force multiplier. - Genuine curiosity about performance marketing, growth, or adtech. - Feel ownership when something breaks at 2am. Benefits - Work from anywhere, with flexibility around how you structure your day. - Regular team meetups and events. - Travel to team meetups covered. - Direct exposure to a fast-growing business and its founder. - Real ownership of a product people use every day. - A high-trust role with responsibility from day one.

Worldwide
Lingokids logo

Senior Product Engineer

Lingokids

Helping families around the world raise amazing kids.

Full TimeRemoteTeam 51-200H1B No Sponsor

• At Lingokids, being a Senior Product Engineer means being responsible for the entire lifecycle of an initiative in our product, from initial conceptualization to deployment and beyond. • Our Product Engineers have a deep understanding of both technical intricacies and user needs and collaborate closely with Designers, peer Product Engineers, and other stakeholders. • Ownership: you own large features end-to-end, from scoping and technical design to instrumentation, monitoring, deployment, and maintenance. • You communicate proactively with the team, and provide constructive feedback through design, code, and peer reviews, receiving it with the same openness. • Experimentation: you design, run, and interpret experiments, reading data, drawing conclusions, and proposing ideas and direction based on what you find. • Improve infrastructure and processes: you work with your squad to bring new ideas on how to improve the app's infrastructure and team processes, and collaborate closely with UX and Designers to translate design concepts into functional, high-quality code.

Spain
NIR-YU logo

Senior Software Engineer

NIR-YU

Take Control of Your Business and Execute Your Vision with Ease - Hire Affordable and Qualified Nearshore Staff

Full TimeRemoteTeam 201-500H1B No Sponsor

• Produce high-quality, performant, and testable code that directly contributes to company-wide initiatives • Develop using interesting technologies -- Elixir, Ruby, React, Typescript, GraphQL, Kafka, AWS/Lambda, PostgreSQL, DynamoDB • Have input into technical decisions that will shape the future of our software systems • Learn something new, whether it's a new software design pattern or a new initiative to push the company forward • Review pull requests and provide constructive feedback to your peers • Pair up with a team member to work together on features • Deploy user-facing code to production • Act as a strong partner to product and engineering management

Latin America