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Sr HR Associate, Shared Services
Location
Northern America + 3 moreAll locations: Northern America | Americas | EMEA | Asia Pacific
Posted
15 hours ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Sr HR Associate, Shared Services
G-P
Role Description As a Sr. HR Associate, Shared Service Centre in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the administration of the back-end HR Hire to Retire Processes that support the infrastructure of our international entities. We are looking for someone with experience throughout EMEA or/& APAC or/& Americas region. - Support key employee life cycle processes. - Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc. - Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals. - Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date. - Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication). - Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers. Qualifications - 2-4 years of HR operations experience. - Proficient in both written and verbal English. - Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies. - Strong administration background. - Literacy with MS Office. - Shared Services experience supporting Americas region. - Proven work experience in similar human resources positions. - Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds. - Ability to work in a dynamic, rapidly changing environment. Requirements - Spanish language, not mandatory but will be a plus. - General Knowledge of LATAM/America labor registration (Colombia, Mexico and Brazil is preferred). - Technology & Systems Expertise: Case Management, HR/Payroll and Ticketing Tools. - Multi-Country & Compliance Knowledge. - 2+ years of experience working specifically within an HR Shared Services Center (HRSSC), Global Business Services (GBS), or a centralized call center environment. - Experience coordinating with third-party vendors for background checks, payroll processing, or health insurance enrollment. - A "right first time" approach to handling sensitive data entry (such as salary adjustments or contract amendments) where minor typos have large consequences. Benefits - Generous paid parental leave. - Flexible time off. - Spending accounts. - Medical insurance. - Dental insurance. - Vision insurance. - Sabbatical after 5 years. - Additional compensation for Full-Time Regular Employees based on qualifications, experience, education, and geographic location.
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