The Power of Informed Intuition
Channel Sales Manager
Location
United States
Posted
13 days ago
Salary
0
Seniority
Lead
Job Description
Channel Sales Manager
Native
Role Description As Native's founding Channel Sales Manager, you'll design, launch, and scale our U.S. channel program from the ground up. You'll own partner strategy end to end: - Segmenting the partner landscape - Recruiting and onboarding the right resellers, MSSPs, and integrators - Building the program mechanics (tiers, deal registration, MDF, co-selling, enablement) - Driving partner-sourced and partner-influenced pipeline alongside our direct sellers This is a builder’s role. You’ll take full ownership of the program from day one: - Writing partner agreements - Standing up the portal - Training the first sales engineers at our partners - Personally supporting early deals through registration and closing You’ll work hand-in-hand with our Account Executives, marketing, product, and leadership to turn channel into a durable, multi-million-dollar revenue engine. Qualifications - 7+ years in channel, partnerships, or alliances roles in B2B cybersecurity or cloud security, with a strong preference for time spent in early-stage and high-growth startups - Demonstrated experience building a channel program from zero - not just running an existing one - Track record of driving meaningful partner-sourced and partner-influenced ARR, ideally helping take a company from initial channel traction to $10M+ in partner-attributed revenue - Established relationships across the U.S. cybersecurity partner ecosystem: national and regional VARs (e.g., Optiv, GuidePoint, Trace3, Set Solutions, Defy Security), cloud-focused GSIs, and key distributors - Comfort operating as a player-coach / individual contributor - Strong commercial instincts - Ability to translate technical product value into a partner-ready story - Excellent communicator and cross-functional operator - You actively leverage AI and modern sales tools Requirements - Experience in recruiting partners and running enablement sessions - Ability to model partner economics and structure margin and incentive programs - Experience in avoiding channel conflict with direct sellers - Ability to create pitch decks, battlecards, demo paths, and certification tracks - Comfortable working closely with AEs, marketing, product, and finance - Willingness to experiment rapidly and evolve strategy and execution Benefits - Competitive compensation with meaningful early-stage equity - A rare opportunity to be the founding channel hire at a fast-growing cybersecurity startup - Direct influence on GTM strategy, partner economics, marketing investment - Close collaboration with experienced founders, security experts, and operators - Flexibility, autonomy, and the chance to build something from the ground up Company Description This isn’t just channel - it’s the opportunity to build and scale a partner program from the ground up, and shape how Native grows beyond direct sales.
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Inbound Sales Specialist
TrupanionTrupanion offers comprehensive medical insurance for dogs and cats designed to help pets live healthier, happier, and longer lives. On a mission to ensure pets
Title: Inbound Sales Specialist - (Pacific Time Hours) Location: Seattle, WA, USA Employees can work remotely Full-time Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Join Our Sales Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most. As an Inbound Sales Specialist, you'll be on the front lines connecting with pet parents during important moments in their journey. You'll engage with warm inbound leads through meaningful conversations, educating potential customers on Trupanion's coverage and helping them make informed decisions about their pet's care and protection. With empathy, authenticity, confidence, and strong active listening skills, you'll uncover each customer's unique needs, answer questions thoughtfully, and guide them through the enrollment process with care. Success in this role comes from building trust, delivering an exceptional customer experience, and consistently achieving individual sales and productivity goals in a fast-paced environment - all while helping cats and dogs live longer, healthier lives. Schedule (Pacific Time Hours) This role is scheduled based on our coverage needs, with schedules published two weeks in advance. 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If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do: - Educate and support prospective Trupanion customers by delivering exceptional service through inbound warm leads, phone calls, and email interactions - Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions - Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making - Effectively guide conversations by utilizing strong call control, active listening, and objection handling techniques throughout the sales process - Confidently navigate customer concerns and sensitive conversations with empathy, authenticity, professionalism, and solution-oriented communication - Guide customers through the enrollment process while ensuring a seamless, positive, and supportive customer experience - Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals in a fast-paced environment - Demonstrate a strong sense of ownership, accountability, and adaptability while managing evolving responsibilities, processes, and workflows - Navigate multiple systems and tools to deliver a seamless and efficient customer experience - Prioritize and manage time effectively while maintaining strong attention to detail and productivity in a high-volume contact center environment - Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system - Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates Experience you have: - 2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment is essential - 1+ years of experience in a customer service role is essential - Proven track record of meeting or exceeding individual sales goals, productivity expectations, and performance metrics in a fast-paced environment - Demonstrated ability to build genuine rapport quickly, overcome objections, and confidently guide customers through the sales process using a consultative and solution-oriented approach - Strong written and verbal communication skills with the ability to educate customers clearly, authentically, and effectively on coverage options and benefits - Experience handling high-volume inbound customer interactions while balancing empathy, professionalism, efficiency, productivity, and strong call control - Demonstrated sense of ownership, adaptability, and resilience while thriving in a metrics-driven and fast-paced environment - Experienced in navigating multiple digital platforms simultaneously while accurately documenting customer interactions and policy information in CRM systems - Strong aptitude for identifying customer needs, recommending tailored solutions, and building trust through empathetic and customer-focused communication - Self-motivated with strong time management skills and the ability to maintain productivity and focus in a remote work environment - Strong technical troubleshooting skills and comfort using technology independently in a remote environment - Experience working remotely in a private setting with a reliable hard-wired internet connection and a distraction-free home-office setup - Property and Casualty (P&C) licensing is a plus Requirements: - Must be able to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces. 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