Role Description This role is fully remote within the US and applicants must be authorized to work in the US. As a Client Success Manager, you will collaborate with clients to ensure they fully adopt and leverage our suite of solutions. This entails cultivating a trusted advisor relationship in order to drive campus leadership toward achievement of their goals. Key Responsibilities of the Role - Collaborating with current clients to drive adoption and ensure achievement of the client’s goals and objectives with Watermark platforms. - Action planning and aligning internal resources to ensure client needs are met. - Building trusted relationships with key client stakeholders. - Supporting clients in effectively driving change on their campuses. - Partnering with Sales to drive expansion through cross and upsell opportunities. - Partnering with Watermark executive team for top account management. - Identifying risks that manifest within your client portfolio and initiating playbooks. - Documenting client information, activities, and interactions. - Creating services opportunities by introducing Academy training and Services packages. - Participating in the implementation phase as needed as strategic consultant. - Meeting with manager regularly to discuss challenges, risks and opportunities. - Contributing to the growth and development of a world class CSM team. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Qualifications - Bachelor’s degree in business or a related field. - Higher Education background required. - Experience defining institutional outcomes desired, and driving the institution toward those outcomes through value-added conversations and strategic reviews. - Experience presenting and positioning solution ROI to Deans, Directors, and institutional leadership (Provosts, VPs, Presidents). - Ability to flourish in a multi-tasking environment, comfortably re-adjusting priorities as needed. - Ability to work both independently and in collaborative and/or team settings, taking ownership of assigned tasks. - Excellent interpersonal skills, with a proven ability to communicate efficiently with individuals at all levels. - Ability to absorb knowledge quickly, work well under pressure, and thrive in an environment that is constantly changing. - Preference for those with experience in Sales or Account Management. - Experience presenting to audiences of all sizes, both in-person and virtually. - Willing and able to travel periodically (3-4 trips, annually; up to 25%). - 1-2 years prior experience managing a portfolio of clients. - A high level of competence in communication, critical thinking, reasoning, as well as computer skills. Requirements Watermark is committed to fair and equitable pay practices for all qualified candidates. The designated salary for this role is $70K (+ commission) and may vary based on several factors including geographical location, level of experience related to the role, education/ licensure/certificates of the individual filling the role and other business and operational considerations. Benefits At Watermark we are continually strengthening the rich diversity in our workplace - the primary reason we succeed. We’re committed to equal opportunity employment and work together to provide an inclusive hiring experience where all qualified applicants receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, protected military/veteran status, or any other non-merit based or other legally protected grounds.

Client Experience Manager Location: Remote, USA Department: MARKET MY MARKET LLC Job Description: Remote Full Time MARKET MY MARKET LLC Experienced Client Experience Manager About Market My Market Market My Market is a fast-growing digital marketing agency delivering customized, full-service marketing campaigns that bring companies to life online. We pride ourselves in delivering measurable results that directly impact our clients' businesses. Our target markets include single event legal, specialty medical, and dental clients located across the country who are looking to grow their presence in their local markets. Our Growth Story: In just 4 years, Market My Market has experienced remarkable growth, expanding from 40 clients to nearly 200 clients. This rapid expansion reflects our commitment to excellence and the trust our clients place in our services. About the Role As a Client Experience Manager (CXM) at Market My Market, you'll serve as the primary point of contact for a portfolio of 20-40 digital marketing clients, focusing on delivering exceptional account management and fostering long-term client relationships. You'll be responsible for account strategy, maximizing client opportunities through upselling and cross-selling, communicating value, and delivering insights related to business development and operations. You'll collaborate closely with Client Success Managers (CSMs), who provide operational and administrative support, and report to the Director of Client Experience. Career Growth Opportunities Join our thriving Client Experience team, which has grown from just 2 team members to 10 in the past 4 years. As we continue our expansion, we're creating clear advancement paths for motivated professionals. We believe in promoting from within and providing our team members with the resources and mentorship needed to grow their careers alongside our company. Key Responsibilities - Account Strategy: Develop and implement customized account strategies to help clients achieve their marketing goals, ensuring alignment with their business objectives - Upsells and Renewals: Identify opportunities for upselling additional services and secure contract renewals through consistent communication and value demonstration - Client Relationship Management: Act as the primary liaison between clients and internal teams, fostering trust and maintaining strong relationships - Client Event Representation: Attend client events, industry conferences, and meetings to strengthen partnerships and represent Market My Market - Portfolio Management: Oversee a portfolio of 20-40 clients, ensuring all deliverables are met and proactively addressing client concerns - Collaboration with CSMs: Work closely with CSMs to coordinate the execution of marketing activities, including content delivery, reporting, and project management - Performance Monitoring: Track and report on client performance metrics, ensuring campaigns deliver measurable results - Problem Solving: Address client challenges by coordinating with internal teams and presenting solutions to maintain satisfaction and retention - Strategic Consultation: Provide insights and recommendations based on client needs, market trends, and campaign performance - Client Experience: Create thoughtful client experiences and gifting that shows care for the client as an individual and investment in the relationship Requirements - 3+ years of client-facing experience in an agency setting with a focus on SEO, local SEO, and/or digital marketing - Proven track record of managing client relationships and driving client retention - Experience with organic SEO strategy development and execution - Strong understanding of Google Business Profile optimization and local search marketing - Experience analyzing SEO performance data and communicating insights to clients - Excellent verbal and written communication skills - Ability to build trust and rapport with clients quickly - Problem-solving skills and ability to navigate challenging client conversations - Strong organizational skills to manage multiple accounts simultaneously - Experience in the legal, medical, or dental industries is a plus - Spanish language proficiency strongly preferred - Proficiency with tools such as Google Analytics, Google Search Console, Ahrefs, HubSpot, and project management software Team Achievements Our Client Experience team has been instrumental in: - Maintaining a 90%+ client retention rate during our rapid growth phase - Successfully transitioning clients to expanded service packages, increasing average client value by 25% - Developing sophisticated onboarding processes that reduce time-to-value for new clients - Creating client success frameworks that have directly contributed to our expansion from 40 to nearly 200 clients Compensation & Benefits - $65,000 - $75,000 per year, salary based on experience - PTO: 2.25 weeks per year - Health insurance benefits - 401(k) plan (after 1 year of employment) - Remote work opportunity All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams. Our Core Values - Do What You Say - Be Honest and Transparent - Proactive, Not Reactive - Be Thought-Leading - Instill Trust Through Consistent Accountability - Always Do Better, Always Be Better - Do the Right Thing for Clients and MMM Market My Market is an equal opportunity employer and does not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Role Description The Campaign Manager position is an entry-level opportunity to learn more about Advertising. This role is ideal for skilled, dedicated, hardworking, and highly organized individuals looking to start their careers in Advertising. - Execute standard and sponsorship digital display campaigns with pre-established benchmarks and KPIs as conveyed by the Sales team. - Accurately book sales contract data into internal systems in concert with established sales process and policy. - Coordinate with Sales and Operation Centres to ensure commercial content is posted properly, and ad tags are created accurately and trafficked on time. - Build commercial content packages on CMSs, which may include photo galleries, video or embedded images. - Build Facebook/Twitter ads for clients and monitor/optimize based on client’s KPIs. - Liaise with all parties, internal and external, to ensure all campaign and multi-media operation assets are executed on time. - Proactively monitor contract delivery and key progress indicators. Report on progress against client goals keeping all relevant parties informed of the status. - Ensure all aspects of program runs efficiently throughout the duration of the campaign. - Flexible hours in concert with project schedules are required. Qualifications - College or University Graduate, preferably relating to Digital Marketing. - Excellent organizational, communication and project management skills. - High level of proficiency in Microsoft Office: especially Excel, Outlook and Word. - Understanding of Project Management principles. - Understanding of Digital, Publishing & Advertising Operations. - Experience with ad serving & reporting platforms: Google Ad Manager (GAM), DBM, DV360. - Experience with FB Ads Manager, Twitter Ads, LinkedIn Ads. - Experience with WordPress. - Experience with HTML5, 3rd party creative tags, and other ad formats for digital display preferred, but not mandatory. - Understanding of Multi-media & Digital Video Operations an asset, but not mandatory. Requirements - Base Salary: $40,000 - $48,000. Benefits - Postmedia Network Inc. is committed to providing accommodations for people with disabilities in all areas of the hiring process. - Accommodation requests will be provided on an individual basis. - Postmedia Network Inc. is committed to employment equity and an inclusive barrier-free selection process and work environment. - Encourages applications from women, indigenous peoples, persons with disabilities and members of visible minorities.

Role Description To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer development, and profitable operations. Responsibilities - Select, recruit, hire, coach, field train, and manage agents and assist the Managing Partners to achieve partnership and corporate multiple line business plan objectives. - Utilize and follow established company procedures and pre-contract development to acquire and prepare potential candidates for agent status. - Recruit for net growth and stability in partnership manpower. - Select and recruit agent candidates according to established recruiting guidelines. - Recommend to Managing Partners and the Statewide Sales Director the appointment of new agents. - Utilize multiple methods of education and development including demonstration, review, observation, and ongoing evaluation, both in the field and in the office. - Assist in developing, introducing, implementing, and managing an annual partnership business plan that supports and achieves the objectives of corporate multiple line business. Qualifications - Bachelor's degree required, or equivalent experience may be considered. - Must possess a valid driver license with an acceptable driving record. - CLU, ChFC, CPCU, LIC, CIC and/or similar designations preferred. - GAMA membership required. - Minimum one year experience in insurance marketing and sales preferred. - Management experience in addition to a background in and knowledge of insurance and business plan development and implementation preferred. Requirements - This is a Base plus commission work from home position (within Michigan) primarily covering these Michigan counties: Bay, Genesee, Huron, Midland, Saginaw, Sanilac, St. Clair, Tuscola. Benefits - Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.