• Support organizations in identifying and attracting senior leadership talent. • Provide consultative services with extensive interaction with C-level executives. • Lead Executive Search projects, including market mapping and full management of the recruitment process. • Develop new client relationships and expand opportunities across different markets.

• Support and execute the global payment product roadmap across digital and in-property channels. • Contribute to the management of multiple payment capabilities including gateways, tokenization, alternative payment methods, fraud tools, and integrations with PMS, POS, and digital platforms. • Partner with Digital, Finance, Security, and Property Technology teams to align payment initiatives with business priorities and guest experience goals. • Identify opportunities to design and implement AI-powered workflows and agent-based solutions to improve internal efficiencies, enhance data analysis, and enable smarter, more scalable ways of working across payment operations and delivery teams. • Coordinate certification and onboarding of global payment vendors across PMS (Opera Cloud), POS, and digital platforms. • Support development and execution of standardized certification frameworks, validation processes, and rollout plans. • Work with internal engineering and infrastructure teams to ensure solutions meet scalability, security, and compliance requirements. • Support implementation of alternative payment methods (e.g., digital wallets, regional payment methods, BNPL, real-time payments). • Assist with integration of payment solutions across web, mobile, and property environments. • Monitor industry trends and recommend opportunities to improve payment capabilities. • Collaborate closely with regional teams to support market-specific payment needs, while staying informed of emerging legal and regulatory requirements. • Participate in agile delivery processes across multiple workstreams. • Support backlog prioritization, sprint planning, and agile ceremonies (stand-ups, retrospectives). • Utilize JIRA to track progress, manage dependencies, and ensure visibility into delivery. • Support management of global payment vendors including gateways, acquirers, and fraud providers. • Assist in vendor evaluations, onboarding, and performance tracking. • Contribute to commercial discussions, cost analysis, and optimization initiatives. • Lead and mentor a team of FTEs and contractors supporting payment initiatives. • Provide clear direction, performance expectations, and regular feedback. • Promote accountability, ownership, and delivery excellence within the team. • Support fraud prevention initiatives and monitoring across digital and property environments. • Partner with Risk and Security teams to ensure compliance with PCI and global regulatory standards. • Assist in identifying and mitigating payment-related risks. • Support tracking and analysis of payment KPIs including authorization rates, chargebacks, fraud, uptime, and transaction costs. • Contribute to development of dashboards and reporting for leadership visibility. • Support delivery of key initiatives such as Opera Cloud migrations, payment integrations, vendor certifications, and platform enhancements. • Assist in coordinating cross-functional teams to ensure timely and successful delivery.

Associate Contracts Manager Location: New York United States Job Description: The Associate Contracts Manager will have an essential role in the Contracts team, drafting and negotiating a high volume of contracts and a variety of associated agreements for trade books; tracking the status of, and interpreting and advising on, publishing agreements; maintaining contract data; and, performing research projects as needed. This role will require adaptability, strong organizational and communication skills, and precise attention to detail. What You'll Do: - Draft and negotiate varying complex author contracts (including global joint acquisitions agreements, working up to profit sharing agreements) and supplemental documentation including complex amendments - Support Macmillan Audio agreements, understanding publisher-specific needs - Advise Editors, Publishers, Finance, and other colleagues on deal terms and agency boilerplate - Contract terminations - Entering and maintaining contract data in Biblio - Special projects, as needed What You'll Bring: - Approximately 4-7 years' book publishing contracts experience (in-house or at a literary agency), ability to manage high volume of work with varying complexity This role has a salary range of $70,000 - $75,000. This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Title: Relationship Manager, AS Relationship Management- Greater San Franscico Bay Location: San Francisco United States Job Description: Your Opportunity Schwab Advisor Services, the industry leader of custodial, operational, trading, product, and technology solutions for independent fee-based investment advisors (RIAs) is seeking an innovative, results-driven individual to serve as Relationship Manager in the Greater San Francisco Bay region. Our heritage of serving advisors (our clients) by bringing them the "best of Schwab," our specialized expertise, and our continued investment as a strategic partner in their business is unparalleled. Your experience and commitment will allow us to strengthen relationships with our clients by expanding the depth and breadth of services offered, which are supported by leading technology platforms and dedicated professionals to help them successfully grow, compete, and succeed in their business efforts. Learn more about Schwab and our purpose: https://www.aboutschwab.com/our-company. The ideal candidate will handle complex client relationships with our top-tier advisors as you actively pursue opportunities to improve their level of efficiency and profitability, focusing on growth and retention. As a Relationship Manager, you will effectively coordinate with Service to proactively anticipate client needs and resolve situations as they occur and work closely with other business partners across the organization to support the education and adoption of Wealth Management Services. You will influence positive change in their organizations to support their evolving needs, as well as present policy changes, negotiate pricing, conduct business reviews, and organize client events. As the main point of contact for your assigned clients, you will be responsible for developing and maintaining meaningful relationships, positively representing Schwab's brand and values. The opportunity offers fully remote work with 50% or greater travel within the territory. Candidate must reside within the Greater San Francisco Bay area. In addition to the salary range, this role is also eligible for bonus opportunities Salary Range: $106,500.00-$146,500.00 What you have Required Qualifications - Active FINRA Series 7 and Series 63 licenses, required to perform the role. - Bachelor's degree or equivalent professional experience demonstrating the skills required for this role. - 5-7 years of financial services experience demonstrating results driven relationship management. Preferred Qualifications - Exceptional ability to build and sustain complex client relationships through a consultative relationship management approach, stakeholder influence, and sound business judgment. - Strong communication, presentation, and negotiation skills, including the ability to lead structured conversations and business reviews with senior audiences, navigating difficult discussions, resolving conflict, and adapting in real time to client needs. - Strong critical thinking and problem-solving skills to understand advisor needs, navigate complex challenges, and deliver positive business outcomes. - Experience applying knowledge of the RIA / Wealth Management landscape (operations, advisor technology, practice management, compliance, fee models) to client recommendations. - Track record of driving growth, retention, and adoption of outcomes through consultative selling and long-term‑ relationship building. - Proven ability to build strong partnerships across teams, manage escalations, and drive timely resolution while maintaining a consistent client experience.