• The Revenue Operations Manager owns the systems, data, and processes that connect Sales, Marketing, Customer Success, and Finance. • Build the RevOps roadmap and run the initiatives that move strategy forward, from OKR design to investment recommendations. • Own revenue forecasting across new business, renewals, and expansion. Leadership should never wonder whether the pipeline is real. • Build the models behind unit economics, LTV:CAC, payback periods, and the ROI of every GTM bet we make. • Track ARR, MRR, churn, net revenue retention (NRR), and expansion revenue. • Surface trends and anomalies before anyone asks. • Build the customer health scoring framework that flags risk and expansion opportunities early. • Define and track the onboarding metrics that matter: time-to-value, completion rates, early adoption signals. • Run the renewal operations calendar. CS shouldn't have to wonder who's at risk or what to do about it. • Own the HubSpot instance: pipeline configuration, custom properties, workflow automation, data governance. • Manage the integrations to SaaSgrid, ZoomInfo, BI tools, and finance systems so we operate on one source of truth. • Keep refining the instance to cut rep friction, raise data quality, and reflect how customers actually move through the journey.

Role Description Harbor is seeking a Head of Global Revenue Operations to architect and lead the commercial operating model underpinning a global, PE-backed, consultative-services business. Reporting to the Chief Revenue Officer and partnering closely with the CEO, CFO, and Board, this executive will own end-to-end revenue lifecycle performance, from GTM strategy and planning through pipeline, productivity, and renewal, and will set the standard for rigor, accountability, and scalability in how Harbor sells, serves, and grows. This is an enterprise leadership role, not a sales support function. The successful candidate will serve as the CRO’s strategic advisor and chief of staff for commercial performance, the principal architect of Harbor’s go-to-market operating system, and the executive accountable for translating commercial strategy into measurable revenue outcomes. Scope spans: - Revenue Strategy & Planning - Deal Desk and Commercial Operations - GTM Systems & Data - Revenue Analytics & Insights - Sales Enablement - Field Productivity The role carries a clear transformation mandate: - Unify a historically distributed set of commercial-support activities into a modern RevOps function. - Modernize the underlying technology and data stack. - Install the operating cadence required to scale a consultative, multi-segment revenue engine. Success will depend on close partnership with Sales, Delivery, Marketing, Finance, IT, HR, and the broader leadership team. Qualifications - At least 15 years of progressive leadership in Revenue Operations, Commercial Operations, or GTM strategy, including time at the head-of-function level in a global business. - Track record of building or transforming an enterprise RevOps function (charter, team, operating model, technology, and data) in a complex, multi-segment organization. - Deep experience with the full revenue lifecycle: GTM planning, forecasting, pipeline, deal execution, productivity, renewal, and analytics. - Modern technology fluency: Salesforce and the broader GTM stack (CPQ, sales engagement, conversation intelligence, enablement platforms, BI). - Strong commercial and financial acumen; comfortable owning forecast credibility with a CFO and presenting to a Board. - Experience in consultative, services-led, or solutions-selling businesses preferred; private equity portfolio experience a plus. - Executive presence and the influence skills to lead through peers across Sales, Marketing, Delivery, Finance, HR, Legal, and Technology. - Demonstrated ability to manage multiple concurrent deliverables and stakeholders with sound planning and resource-management discipline. - Bachelor's degree required; MBA or other advanced degree welcomed. Requirements - Commercial performance: measurable improvement in forecast accuracy, pipeline coverage and velocity, win rates, and seller productivity (revenue per rep, ramp time, quota attainment distribution). - Operating model maturity: a unified global RevOps function with clear charter, service levels, and operating cadence; demonstrable shift from reactive reporting to forward-looking commercial insight. - Revenue lifecycle integration: a coherent end-to-end model spanning demand, pipeline, deal execution, delivery handoff, and renewal/expansion, with shared definitions, data, and accountability across Sales, Marketing, and Delivery. - Technology and data foundation: a modernized GTM tech stack, single-source-of-truth reporting, and demonstrable improvement in data quality, governance, and time-to-insight. - Manager effectiveness: a measurable lift in front-line manager coaching rigor, deal inspection quality, and team-level performance management, supported by enablement and analytics. - Executive and Board confidence: the CRO, CEO, CFO, and Board can rely on RevOps as the authoritative source for commercial performance, planning assumptions, and investment decisions. Company Description Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

• Assist in analyzing sales performance, pipeline health, renewal trends, and other revenue metrics using Alteryx's internal data sources. • Support the Insights & Analytics team in building and refreshing reports and dashboards for GTM stakeholders. • Help develop ad-hoc analysis and scenario models to inform decisions around pipeline strategy and revenue forecasting. • Contribute to executive reporting materials by summarizing key metrics and surfacing relevant trends in a clear, concise format. • Help translate complex data outputs into digestible narratives appropriate for senior leadership audiences. • Work alongside Business Partners to gather data, validate inputs, and deliver relevant findings that support their planning and stakeholder conversations. • Support weekly and monthly reporting cycles by consolidating data, refreshing templates, and flagging anomalies or notable trends. • Assist in preparing QBR materials — ensuring data accuracy and helping craft slides across Sales and the GTM organization. • Partner with team members to validate data and ensure alignment across reporting inputs from multiple GTM functions. • Identify opportunities to improve reporting efficiency or data quality and propose lightweight solutions that can be adopted by the broader team. • Gain exposure to Alteryx's own product as a hands-on data analysis and workflow automation tool.

Role Description Motus is seeking a Senior Revenue Operations Analyst, Analytics & Tableau to join our Revenue Operations & Analytics team. This role is focused on owning and scaling the technical reporting infrastructure within RevOps, with deep responsibility for Tableau architecture, dashboard development, data modeling, reporting automation, and KPI governance across the go-to-market organization. The ideal candidate combines hands-on experience building scalable reporting solutions and business acumen to improve transparency, trust in data, and decision-making. This position will partner closely with Sales, Account Management, Marketing, Finance, and Systems stakeholders to support executive reporting, automate recurring analytics, and drive continuous improvement across our reporting ecosystem. Successful Canadian applicants may be required to show proof of eligibility to work in Canada for the next 12 months. Position Duties - Serve as the internal business owner for Tableau within Revenue Operations, including dashboard strategy, prioritization, QA, ongoing improvement/upkeep, and adoption across executive, Sales, Account Management, Renewals, BDR, and broader GTM reporting. - Own the automation and scaling of recurring information delivery and data analysis, reducing reliance on manual processes and improving the consistency, timeliness, and accuracy of business reporting. - Build, maintain, and improve dashboards, reporting packages, and analytical views that support leadership decision-making, GTM planning, performance management, forecast visibility, and operational reviews. - Contribute to a more sophisticated analytics capability within RevOps by supporting predictive insights, performance analysis, and continuous improvement of the reporting and analytics environment. - Establish and maintain strong QA and governance routines for reporting assets, including metric validation, refresh monitoring, reconciliation, documentation, and controlled updates to business logic. - Drive self-service analytics by improving accessibility, usability, and stakeholder understanding of dashboards and reporting resources. - Support executive and leadership reporting by ensuring key business outputs are accurate, well-structured, and analytically sound. - Partner cross-functionally to translate business questions into usable metrics, dashboards, and analytical outputs. Qualifications - 6+ years of experience in Revenue Operations, Sales Operations, Business Operations, Business Intelligence, or a related field within a SaaS environment. - Strong experience with Tableau, including dashboard design, business requirements gathering, QA, stakeholder support, and ongoing ownership of reporting assets. - Experience with SQL, data models, business intelligence tooling, or predictive analytics required. - Proven experience automating reporting, improving analytical workflows, and reducing manual reporting effort in a fast-paced business environment. - Experience working with Salesforce data, reporting, or related business systems in a go-to-market environment. Fivetran experience a plus. - Experience supporting executive reporting, KPI reporting, pipeline or forecast reporting, or business review materials is strongly preferred. - Strong analytical and problem-solving skills, demonstrating proficiency in converting business needs into clear metrics, reporting structures, and actionable insights. - Strong attention to detail and a disciplined approach to data quality, reporting QA, and process documentation. - Strong communication and stakeholder management skills, including the ability to work effectively with leadership and cross-functional partners. Benefits - Medical Insurance, Dental Insurance, Vision Insurance (effective day one) - Open Paid Time Off - Flexible Spending Accounts & Health Savings Accounts - Motus-Fidelity 401K Plan - Company-paid Short/Long-term Disability & Basic Life Insurance Plans - Family Planning and Parenting Support Benefits through Maven - Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health - $1000 Home Office Reimbursement Program - $2000 Internal Referral Program - WorkAnywhere Reimbursement of Internet and Cellular Costs - 16 weeks maternity and adoption leave - 12 weeks paternity leave