AutoLeap

• Track and report key revenue metrics, surfacing trends and insights that drive strategic decisions • Build and maintain dashboards that provide leadership with a clear, real-time view of pipeline and performance • Collaborate with executive and sales teams to develop accurate revenue forecasts and projections • Implement corrective actions to address gaps identified through analysis and feedback • Improve existing processes by scaling and streamlining systems • Research and introduce new technologies to support the growth of sales and marketing teams • Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Customer Experience (CX), to align requirements and ensure seamless execution

Role Description AutoLeap is looking for an enthusiastic and energetic Senior Revenue Operations Analyst to join our Revenue Operations team. As a Senior Revenue Operations Analyst at AutoLeap, you will be responsible for helping the team in executing optimization techniques for its customers. The ideal candidate for this role will have a deep passion for Revenue Operations, superior customer experience, and entrepreneurship. As a Senior Revenue Operations Analyst, you will: - Track and report key revenue metrics, surfacing trends and insights that drive strategic decisions - Build and maintain dashboards that provide leadership with a clear, real-time view of pipeline and performance - Collaborate with executive and sales teams to develop accurate revenue forecasts and projections - Implement corrective actions to address gaps identified through analysis and feedback - Improve existing processes by scaling and streamlining systems - Research and introduce new technologies to support the growth of sales and marketing teams - Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Customer Experience (CX), to align requirements and ensure seamless execution Qualifications - Strong academic background from a top undergraduate program - 2 - 3 years of experience in a process-oriented, analytical, or operations-focused role - Proficiency in English (written and verbal) with strong communication skills to work effectively with cross-functional stakeholders - Hands-on experience with data tools such as Excel, Google Sheets, Tableau, Power BI, or similar - Familiarity with AI tools and curiosity about applying them to business problems; bonus if you’ve built or deployed an AI-assisted workflow - A strong learning mindset with a “roll-up-your-sleeves” attitude, you prefer building working prototypes over writing proposals - Ability to manage competing priorities in a fast-paced environment, with a genuine interest in solving problems that help small businesses succeed

• Coordinate SEO efforts and website optimization for repair shops in North America • Perform keyword research to guide on-page and off-page optimization. • Implement and manage organic strategies for businesses including technical SEO, content creation and link-building campaigns. • Review issues on websites and recommend fixes, • Use analytical tools to monitor, analyze and improve search performance. • Develop optimization strategies that increase search engine results rankings for various websites. • Keep abreast of SEO and integrated marketing trends

• Develop and optimize PPC campaigns across platforms to increase traffic, leads, and conversions • Conduct comprehensive keyword research and create ad copies that are compelling, relevant and targeted to the right audience • Propose, initiate, and implement optimizations in the ad channels • Ensure that our ads accounts and the associated components are fully compliant with the respective policies • Collaborate to align paid advertising efforts with broader marketing goals • Analyze and interpret data from various sources to make data-driven decisions and maximize ROI from advertising • Stay up-to-date with the latest advertising trends in the automotive industry to drive innovation and results

Role Description AutoLeap is looking for an enthusiastic and energetic SEO Lead to join our Marketing Services team. As an SEO Lead at AutoLeap, you will be responsible for helping the Digital Marketing Services team in executing optimization techniques for its customers. The ideal candidate for this role will have a deep passion for digital marketing, superior customer experience and entrepreneurship. As an SEO Lead, you will: - Coordinate SEO efforts and website optimization for repair shops in North America - Perform keyword research to guide on-page and off-page optimization - Implement and manage organic strategies for businesses including technical SEO, content creation and link-building campaigns - Review issues on websites and recommend fixes - Use analytical tools to monitor, analyze and improve search performance - Develop optimization strategies that increase search engine results rankings for various websites - Keep abreast of SEO and integrated marketing trends - And so much more! Qualifications - 4-5 years of professional experience in SEO - Knowledge of HTML/CSS and website optimization techniques - Analytical mindset and experience with SEO reporting - Familiarity with relevant tools (e.g. Ahrefs, SEMRush, MOZ) and web analytics tools (e.g. Google Analytics, Google Tag Manager) - A sense of ownership in your performance and its impact on the company’s success - Excellent written and verbal English communication skills Requirements - Location/Time Zone: Candidates must be able to consistently work within Eastern Standard Time (EST) business hours Benefits - 🏆 Certified Great Place to Work since 2021 - 🏆 Fortune’s 2024 Best Workplaces in Technology (Small & Medium Businesses) - 🏆 Numerous G2 Awards (some include: Momentum Leader, Best Relationship, Leader) - 🏆 One of the Best SMB Companies in North America by SMB Tech 50

Role Description AutoLeap is looking for a PPC Lead to join our strong team of repeat entrepreneurs looking to expand their success into SaaS software for the automotive repair space. This is a unique opportunity to help the Digital Marketing Services team in executing Pay-Per-Click (Google Ads) strategies for its customers. The ideal candidate for this role will have a deep passion for digital marketing, superior customer experience and entrepreneurship. As a PPC Lead, you will: - Develop and optimize PPC campaigns across platforms to increase traffic, leads, and conversions - Conduct comprehensive keyword research and create ad copies that are compelling, relevant and targeted to the right audience - Propose, initiate, and implement optimizations in the ad channels - Ensure that our ads accounts and the associated components are fully compliant with the respective policies - Collaborate to align paid advertising efforts with broader marketing goals - Analyze and interpret data from various sources to make data-driven decisions and maximize ROI from advertising - Stay up-to-date with the latest advertising trends in the automotive industry to drive innovation and results Qualifications - 4+ years of professional experience in managing revenue-generating PPC campaigns - Analytical mindset and experience with budget management, bid strategy, and cost-per-conversion optimization - In-depth knowledge of Google Ads, Bing Ads, and other PPC platforms - Excellent written and verbal English communication skills - A sense of ownership in your performance and its impact on the company’s success Requirements - Location/Time Zone: Candidates must be able to consistently work within Eastern Standard Time (EST) business hours. Benefits - 🏆Certified Great Place to Work since 2021 - 🏆Fortune’s 2024 Best Workplaces in Technology (Small & Medium Businesses) - 🏆Numerous G2 Awards (some include: Momentum Leader, Best Relationship, Leader) - 🏆One of the Best SMB Companies in North America by SMB Tech 50

• Work directly with shop owners and their teams to realize greater value out of AutoLeap through deeper adoption • Manage registrations and adoption of our integrated payments module, including contacting customers & third party vendors via phone and email, updating information and delivery of incentive plans • Manage the support phone line and assist with customer product and billing questions incoming from that line, ensuring appropriate next actions are taken • Work on other projects and initiatives of the Customer Success team on an as-needed basis

• Deliver best-in-class front-line support to our customers via live chat and calls • Ensure timely responses and resolutions on all customer enquiries • Escalate bugs and feature requests to the Product and Engineering teams as appropriate • Troubleshoot and properly action customer enquiries • Be an ambassador for AutoLeap and cultivate strong customer relationships

- **Hunt for New Opportunities:** Prospect for potential clients through cold-calling to uncover hidden gems in both English- and French-speaking markets. - **Build Relationships:** Connect with decision-makers, understand their needs, and position AutoLeap as the ideal solution. - **Drive Pipeline:** Manage your own pipeline—from initial outreach to booking and running demos, and ultimately closing opportunities within targeted French-speaking markets in Canada. - **Manage Inbound Leads:** Respond to and qualify inbound, partner, and enterprise leads from **French-speaking prospects** as they come in. - **Shape Processes:** Contribute to the development of our sales processes and best practices.

• Prospect for potential clients through cold-calling to uncover hidden gems in the market. • Connect with decision-makers, understand their needs, and position AutoLeap as the ideal solution. • Manage your own pipeline, from initial contact to booking demos. • Contribute to the development of sales processes and best practices.