Role Description We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities: - Understanding the client’s business use cases and technical requirements and converting them into technical designs that meet the requirements. - Mapping decisions with requirements and translating them to developers. - Identifying different solutions and narrowing down the best option that meets the client’s requirements. - Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). - Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices. - Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards. - Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards. - Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. - Identifying project/service stakeholders early and working with them to ensure alignment. - Acting as a bridge between business stakeholders and Salesforce technical teams. - Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions. - Validating solution feasibility against Salesforce platform capabilities and project constraints. - Preparing and maintaining process flows, business process models, functional diagrams, and documentation. - Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. - Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. - Supporting user adoption through training materials, user guides, and release notes. - Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities. - Defining guidelines and benchmarks for NFR considerations during project implementation. - Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers. - Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensuring that all relevant best practices are followed. - Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it. - Understanding and relating technology integration scenarios and applying these learnings in projects. - Resolving issues raised during code/review through exhaustive systematic analysis of the root cause and justifying decisions taken. - Carrying out POCs to ensure that suggested design/technologies meet the requirements. Qualifications - Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Requirements - Total Experience: 7.5+ years. - Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations. - Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management. - Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions. - Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation. - Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs. - Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7. - Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management. - Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support. - Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt. - Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams. - Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins. - Ability to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments. - Ability to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements. - Participation in roadmap planning, release strategy, and long-term platform evolution discussions. - Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management. - Excellent communication, leadership, decision-making, and stakeholder management skills. - Mentoring team members to meet client needs and holding them accountable for high standards of delivery. - Ability to understand and relate technology integration scenarios and apply these learnings in complex troubleshooting scenarios. Company Description We are Nagarro, a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. Our work culture is dynamic and non-hierarchical.

• Design, build, and maintain scalable full-stack applications across frontend, backend, and infrastructure layers • Collaborate with Product, Design, Commercial, and Analytics teams to define and deliver impactful new features • Build internal tools and operational systems that improve efficiency and scalability across the organisation • Develop and integrate AI-powered workflows and LLM-based solutions using modern generative AI tooling • Explore, evaluate, and optimise the use of LLMs and AI systems across products and internal processes • Contribute to architectural decisions, scalability improvements, and ongoing platform evolution • Build high-quality user experiences using modern frontend technologies and design systems • Design and maintain reliable backend systems, APIs, and data structures • Work across evolving technologies and help identify the right tools and approaches for different problems • Participate in retrospectives, knowledge sharing, and continuous improvement initiatives • Foster a collaborative, inclusive, and psychologically safe engineering culture • Contribute to delivering products that create meaningful real-world impact for end users

• Architect, design, and develop products or systems aligned with the technical strategy, delivery timelines, and the quality and functional expectations defined with Product Management. • Define and support unit, system, and integration testing across your own code and the broader product or system; resolve defects, log issues, and assess potential impact on related products or systems. • Conduct and contribute to peer reviews of code, designs, and specifications in collaboration with the Development Lead or Manager. • Manage competing priorities effectively and plan your time to consistently deliver against agreed objectives. • Partner with Test Leads to recommend appropriate and effective testing strategies for the product or system • Review requirement specifications for completeness, identify gaps or ambiguities, and propose alternative approaches to Product Management aligned with business needs. • Drive the adoption of new architectures, technologies, design patterns, and engineering productivity improvements to strengthen quality, reliability, and delivery efficiency across projects or the team. • Recommend improvements to engineering standards and processes across the wider organization and take ownership of assigned implementation areas.

• Design, build, and maintain several agent-based web applications built using Next.js, TypeScript, Tailwind CSS, and OpenAI’s APIs and Agents SDK. • Contribute to existing Python API and web applications using the Flask framework. • Develop and improve AI-powered user experiences, including conversational, voice, and streaming interfaces. • Modify and refine AI prompts to support new product features. • Integrate with external platforms and services such as OpenAI APIs, GraphQL backends, AWS Amplify, MongoDB, and learning management systems using the LTI standard. • Architect and implement scalable backend APIs, service layers, and tool execution workflows. • Own feature development from technical design through implementation, testing, deployment, and monitoring. • Implement automated tests for new functionality. • Improve application reliability, observability, and performance using tools such as Sentry, OpenTelemetry, and related monitoring systems. • Collaborate with product, design, and stakeholders to translate requirements into high-quality technical solutions. • Establish and uphold strong engineering standards for code quality, maintainability, testing, and documentation. • Debug complex production issues across frontend, backend, integrations, and realtime systems.