Noodle

• Be skilled at identifying and understanding prospective students’ needs. • Use critical thinking, creativity, and problem-solving when working to identify the needs of each prospective student. • Engage in outreach to prospective students via phone, text and email, following expected cadence. • Through meaningful conversations, qualify new inquiries and applicants for degree programs and encourage timely application progression • Be able to clearly articulate institutional offerings and differentiators, both to individual prospects as well as to larger audiences during virtual and in-person events. • Guide prospects through the application lifecycle from inquiry through deposit, ensuring that they receive accurate and ethical advice that is consistent with the university’s defined policies and procedures. • Lead with integrity and credibility, acting in the best interest of our university partner and their prospective students.

• Guide the university in making program and course decisions that drive 100% retention and graduation • Collaborate with university stakeholders as a thought-partner, sharing best practices from across the Noodle portfolio as well as new innovations • Serve as a trusted advisor to Deans and Program Directors as they facilitate program design conversations; articulate the program identity, map curriculum to the program design, and navigate challenging faculty experiences • Partner with Noodle’s build, maintenance, and term prep teams to set them up for success in working with (and for) our university partners: articulate the program design, showcase the program voice and style, review the university signature elements (i.e., the University Way), walk the team through the approved templates, share exemplars, and define a clear vision for what we are designing together • Monitor and provide constructive feedback on all course builds and refreshes by reviewing drafts at established points in the build process, offering formative feedback against our quality rubrics and the University Way, and ensuring each course meets or exceeds our benchmarks and the expectations set with our university partners • Collaborate with the program build teams, most notably the Senior Learning Designer and Project Manager, to keep our university partners, team leadership, and General Managers informed of our progress, and work with the team to swiftly resolve any barriers to successful builds • Own the continuous improvement process for the programs we serve, using data to make strategic recommendations that increase the quality of the learning experience on a regular basis • Onboard and support faculty new to teaching online, should the university choose Noodle to provide this service • Partner with the General Manager to represent our learning capabilities across campus • Collaborate with your Student Support and Engagement colleagues to incorporate student feedback into subsequent course design efforts, furthering our shared commitment to student retention and graduation • On occasion, provide support for sales and consultation initiatives to acquire new partnerships • Perform other duties as assigned

• Own top-of-funnel outreach by building and continuously improving a repeatable prospecting motion (targeting, sequencing, messaging, and follow-up) to generate qualified meetings with healthcare employers and strategic partners. • Manage any external partnerships with demand generation vendors. • Maintain disciplined pipeline hygiene in CRM, including accurate stage management, activity tracking, forecasting inputs, and clear next steps for every opportunity. • Develop account plans for priority prospects and partner organizations; coordinate internal resources to move opportunities forward efficiently. • Partner with in-house counsel and other stakeholders to move contracts through review and signature, including redlines, risk flagging, and coordinating approvals. • Own the full sales cycle from first meeting through close, with strategic support from the Senior Vice President (and other team members as needed). • Lead discovery to diagnose employer needs, align Scholars Network solutions to workforce goals, and define success criteria, timelines, and internal stakeholders. • Drive internal alignment across teams (operations, finance, program delivery) to ensure proposals are realistic, compelling, and deliverable.

• Own the organization of our CRM, including ensuring that all potential deals are in the correct stages, have updated notes, and follow-up dates are established. • Identify and research key decision-makers at target employers before outreach begins and ahead of key meetings • Create pitch decks, proposals, and populate spreadsheets for sales calls in all stages of the funnel • Join sales calls to capture key information and formulate next steps • Draft initial and follow-up communication to prospects and potential partners. Track incoming and outgoing communication to ensure follow-up is done at the appropriate cadence across multiple sales leaders on the team • Assist in writing sales proposals and RFP responses, including basic financial modeling, leveraging AI tools such as Claude to streamline workflows • Perform competitor, new business, and industry research, including maintaining a pricing database • Collect and keep return-on-investment benchmarking data up to date, including competitive incentive offerings for all of current and prospective partners, Bureau of Labor Statistics wage data, turnover data, etc. • Sales conference support including preparing materials, scheduling meetings in advance, and post-event follow-up. Potential to attend sales conferences, as needed. • Manage our top-of-funnel outreach vendor to implement strategies as described by the sales team

• Shape how Noodle's university partners engage prospective students across the recruitment lifecycle. • Work across brand and messaging strategy, lifecycle communications, content strategy, and student experience design. • Act as a consultative partner to university partners and internal teams. • Contribute to frameworks and execute against them with high independence. • Support discovery for their partners, contributing to partner onboarding, program launches, and portfolio expansions. • Bring strategic grounding and cross-portfolio insight to partner engagements.

• Drive brand and identity work across a range of initiatives — from institutional rebranding and advancement campaigns to athletic identity systems — championing typographic craft, layout sensibility, and visual hierarchy at every scale, whether the deliverable is a digital ad unit or a comprehensive brand system • Bring a storyteller's instinct to all video and photo work — leading productions from concept through post-production, including narrative development, storyboarding, and on-site direction, while managing the logistical realities of location-based shoots: coordinating schedules, securing permits, and obtaining all required talent and location releases. Every production should authentically capture the spirit of a partner institution and speak directly to the aspirations of their target audiences • Lead end-to-end creative campaign development — from initial concepting and internal reviews through client preview sessions and final production — delivering thoughtful, innovative campaigns and experiences that resonate • Proactively research design trends, cultural shifts, and competitor activity — translating those insights into creative strategies that keep partner institutions ahead of the curve, while driving adoption of modern tools, including AI-assisted workflows, to improve throughput and unlock new creative possibilities • Lead, mentor, and inspire a team of designers, art directors, and video producers — fostering a culture of creative curiosity, accountability, and continuous growth by providing consistent, constructive feedback that helps team members develop their craft, broaden their skill sets, and build toward their individual career goals • Set the tone for how the team shows up and what they produce — leading by example with energy, intention, and a high bar for craft, motivating the team to deliver work that is smart, strategic, and brand-relevant, on time and on budget, without sacrificing creative ambition • Collaborate closely with cross-functional marketing teammates — including media managers, editors, copywriters, and strategists — to define project scope, align on creative requirements, and establish the shared understanding needed to move work forward efficiently and cohesively • Establish and continuously refine team workflows, processes, and production pipelines — creating the operational foundation that allows the creative team to do their best work consistently, at scale, and without unnecessary friction • Partner with marketing strategists and client stakeholders — developing a deep understanding of each institution's brand positioning, audience insights, and enrollment goals, and translating that context into creative strategies that are not just compelling, but measurably effective • Present concepts, campaigns, and proposals to partner institutions with confidence and clarity — building trusted relationships with client contacts, attending meetings as a senior creative voice, and demonstrating a fluent understanding of each institution's mission, competitive landscape, and student audience • Leverage data, performance metrics, and market insights to inform creative decisions — providing actionable direction for campaign optimization and new concept development, ensuring the team is always iterating toward work that performs as well as it looks • Apply a working knowledge of higher education recruitment marketing — ensuring creative strategies align with enrollment funnels, key decision-making moments, and the unique sensitivities of the education market to deliver work that moves prospective students from awareness to action

Title: Coordinator, Brand & Planning Location: Remote, United States Type: Full-time Exempt Workplace: remote Category: Marketing Services Job Description: Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected. About the Role: We are seeking a highly organized and proactive Brand & Planning Coordinator to support the student lifecycle for our university partnerships as part of our marketing team. The Brand & Planning Coordinator will be responsible for managing day-to-day projects, including coordinating timelines, tasks, and workflows. While dedicating the majority of their time to marketing, the Brand & Planning Coordinator will collaborate cross-functionally to ensure that all deliverables aimed at recruiting, enrolling, and retaining students adhere to our clients' brand standards and support performance objectives. As a Brand & Planning Coordinator, you will: - Actively manage project timelines, schedules, and workflows to ensure timely project briefing, kickoff, and delivery of assets and campaigns – collaborating with multiple stakeholders to translate scopes of work and annual plans into accurate project builds in Wrike, and work with internal team members and vendors to adhere to schedules. - Ensure an outstanding partner experience and seamless project delivery by: assisting in the creation and coordination of briefs; serving as the initial reviewer for marketing assets to check for typos, brand consistency, and content alignment; preparing files and communications for review and approval processes; and organizing website maintenance and content updates. - Work effectively with key internal stakeholders supporting your portfolio of University Partners - including but not limited to the Integrated Marketing Director, General Manager, and marketing and enrollment service teams. - Monitor milestones and performance across multiple projects to ensure timely, high-quality delivery. Identify risks, issues, and dependencies, and collaborate with the Integrated Marketing Director and Project Management Office (PMO) in effective risk management and mitigation. - Organize and lead cross-functional, internal meetings to align teams and departments against a unified plan, fostering collaboration and ensuring that action items/tasks are properly documented in the project management system. - Review internal performance dashboards, draft partner-facing reports, and leverage an understanding of marketing and enrollment cycles to identify potential risks and opportunities, and share with the team for feedback. - Prepare draft presentations, reports, and asset reviews, ensuring partner communications are well-informed, concise, and grammatically correct. - Collaborate with internal departments to establish standardized file structures and store project artifacts, ensuring external artifacts are available to clients as needed. You have: - Bachelor's degree required - 1-3 years of previous marketing experience - Understand tech and interdepartmental dependencies - Strong writing and communication skills - Strong organizational and project management skills with the ability to manage multiple priorities - Great attention to detail and a strong sense of ownership over project outcomes - Experience reviewing marketing content - Familiarity with Wrike (or similar project management systems) - Ability to delegate and follow up with partners, colleagues, and vendors in a positive and effective manner - US time zone - Working knowledge of Google Workspace (Docs, Slides, Sheets) - Ability to work effectively in a dynamic, rapidly changing, team-based environment Role Requirements: - Internet Connectivity: As this role is primarily remote, a reliable, high-speed internet connection is essential, along with a quiet, organized workspace for participating in camera-on meetings. - Core Business Hours: Available during core hours from 9am-5pm. Start and end times may flex slightly based on your time zone. Noodle Benefits - Work from our beautiful NYC office OR the comfort of your home office! - Computer and charger on us! - 401(k) with company match, plus equity opportunities - Medical, dental, and vision insurance for you and your family (including mental health benefits like Headspace and Talkspace) - Employer-paid life and disability insurance - Optional voluntary coverage, including supplemental life, accident, critical illness, and hospital insurance - Health Savings Account (HSA), Flexible Spending Accounts (FSA), and commuter benefits - Pre-tax benefit options that help you save on eligible healthcare, dependent care, and commuting expenses - Employee Assistance Program (EAP) - Paid parental leave - Wellness initiatives and resources - Free subscription to the Calm app - Employee discount program - 4 weeks of paid vacation + 10 paid holidays + paid sick leave - Monthly mobile connectivity stipend - Annual education stipend for lifelong learning - Growth opportunities - we pride ourselves on creating environments where employees can be themselves and grow within and around the company $55,000 - $65,000 a year Eligibility Requirements: This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment. At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential. Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lead financial planning and analysis, provide actionable insights for strategic decisions, strengthen financial systems and processes, and mentor a high-performing finance team to drive organizational growth and efficiency.

• Write, iterate, and maintain system prompts and instruction sets for Noodle’s AI agents across the student journey • Translate complex educational and operational requirements into clear, reliable agent behavior — including persona definition, tone, scope constraints, fallback handling, and multi-turn conversation logic • Design prompt architectures for multi-step and chained agent workflows, including RAG-augmented agents that draw from program-specific knowledge bases • Collaborate with the engineering team to configure and deploy agents through Noodle’s AI orchestration platform, including primary prompts, secondary context, knowledge base attachments, and embed definitions • Create the learner experiences defined by “three-way” chat between the learner, a campus or Noodle support staff member, and that staff member’s AI assistant • Build and maintain evaluation frameworks to measure agent accuracy, tone, hallucination rate, task completion, and alignment with rubric-based learning objectives • Use Langfuse (Noodle’s LLM observability platform) to monitor prompt performance in production, identify regressions, and prioritize prompt improvements • Design red-teaming and adversarial testing protocols to surface edge cases and failure modes before agents reach students • Establish prompt versioning practices and maintain a library of tested, reusable prompt components • Partner with Noodle teammates and university stakeholders to design, build, and test agents — translating learning objectives, operational flows, rubric assessments, and more into prompt-level agent instructions • Work with enrollment and student success teams to tune companion agents for specific programs and university partner contexts • Contribute prompt engineering guidelines and best practices documentation for internal teams who configure their own agents on Noodle’s AI orchestration platform • Stay current with model capability changes across OpenAI, Anthropic, and other providers integrated into Noodle’s stack, and proactively surface opportunities or risks • Perform other duties as assigned

• Design, build, and maintain several agent-based web applications built using Next.js, TypeScript, Tailwind CSS, and OpenAI’s APIs and Agents SDK. • Contribute to existing Python API and web applications using the Flask framework. • Develop and improve AI-powered user experiences, including conversational, voice, and streaming interfaces. • Modify and refine AI prompts to support new product features. • Integrate with external platforms and services such as OpenAI APIs, GraphQL backends, AWS Amplify, MongoDB, and learning management systems using the LTI standard. • Architect and implement scalable backend APIs, service layers, and tool execution workflows. • Own feature development from technical design through implementation, testing, deployment, and monitoring. • Implement automated tests for new functionality. • Improve application reliability, observability, and performance using tools such as Sentry, OpenTelemetry, and related monitoring systems. • Collaborate with product, design, and stakeholders to translate requirements into high-quality technical solutions. • Establish and uphold strong engineering standards for code quality, maintainability, testing, and documentation. • Debug complex production issues across frontend, backend, integrations, and realtime systems.