Noodle

Lead financial planning and analysis, provide actionable insights for strategic decisions, strengthen financial systems and processes, and mentor a high-performing finance team to drive organizational growth and efficiency.

• Write, iterate, and maintain system prompts and instruction sets for Noodle’s AI agents across the student journey • Translate complex educational and operational requirements into clear, reliable agent behavior — including persona definition, tone, scope constraints, fallback handling, and multi-turn conversation logic • Design prompt architectures for multi-step and chained agent workflows, including RAG-augmented agents that draw from program-specific knowledge bases • Collaborate with the engineering team to configure and deploy agents through Noodle’s AI orchestration platform, including primary prompts, secondary context, knowledge base attachments, and embed definitions • Create the learner experiences defined by “three-way” chat between the learner, a campus or Noodle support staff member, and that staff member’s AI assistant • Build and maintain evaluation frameworks to measure agent accuracy, tone, hallucination rate, task completion, and alignment with rubric-based learning objectives • Use Langfuse (Noodle’s LLM observability platform) to monitor prompt performance in production, identify regressions, and prioritize prompt improvements • Design red-teaming and adversarial testing protocols to surface edge cases and failure modes before agents reach students • Establish prompt versioning practices and maintain a library of tested, reusable prompt components • Partner with Noodle teammates and university stakeholders to design, build, and test agents — translating learning objectives, operational flows, rubric assessments, and more into prompt-level agent instructions • Work with enrollment and student success teams to tune companion agents for specific programs and university partner contexts • Contribute prompt engineering guidelines and best practices documentation for internal teams who configure their own agents on Noodle’s AI orchestration platform • Stay current with model capability changes across OpenAI, Anthropic, and other providers integrated into Noodle’s stack, and proactively surface opportunities or risks • Perform other duties as assigned

• Design, build, and maintain several agent-based web applications built using Next.js, TypeScript, Tailwind CSS, and OpenAI’s APIs and Agents SDK. • Contribute to existing Python API and web applications using the Flask framework. • Develop and improve AI-powered user experiences, including conversational, voice, and streaming interfaces. • Modify and refine AI prompts to support new product features. • Integrate with external platforms and services such as OpenAI APIs, GraphQL backends, AWS Amplify, MongoDB, and learning management systems using the LTI standard. • Architect and implement scalable backend APIs, service layers, and tool execution workflows. • Own feature development from technical design through implementation, testing, deployment, and monitoring. • Implement automated tests for new functionality. • Improve application reliability, observability, and performance using tools such as Sentry, OpenTelemetry, and related monitoring systems. • Collaborate with product, design, and stakeholders to translate requirements into high-quality technical solutions. • Establish and uphold strong engineering standards for code quality, maintainability, testing, and documentation. • Debug complex production issues across frontend, backend, integrations, and realtime systems.

• Analyze, report, and document issues found applying QA best practices • Understand the development process and coordinate work with your team accordingly • Create comprehensive test plans and execute them • Create automated functional tests • Work closely with other members of the Quality Assurance team to automate the high cost test plans to improve the overall team throughput • Execute various phases of functional and nonfunctional testing to certify the quality of new software releases • Conduct cross-browser testing to check the compatibility of applications across various browsers

• Architect and build exciting new features for the Noodle Learning Platform • Define database schemas, add/modify REST endpoints, vet and integrate with 3rd party APIs • Translate mobile & desktop wireframes into frontend components, ensuring the UX/UI is pixel perfect • Utilize product knowledge and liaise between product and engineering to help refine requirements and ship features to enhance end-user experience • Collaborate with the engineering team members to shape and improve engineering culture, standards, tooling, and processes • Support engineering team with code reviews • Perform other duties as assigned

• AI Product Strategy: Define and articulate a compelling AI vision and strategy that capitalizes on Noodle’s expertise in the operations and data created across the learner journey. • Roadmap Development: Working with Product Team leadership, develop and maintain a clear, prioritized AI product roadmap, connecting strategic goals for our AI products and the AI features of our proprietary platforms. • Research & Analysis: Conduct thorough research of market trends, AI use amongst colleagues, and AI use amongst partners to identify unmet needs and emerging trends to ensure Noodle products and internal AI adoption are always on the leading edge of innovation. • Requirements Definition: Translate user needs, business requirements, and technical constraints into detailed product specifications, user stories, and acceptance criteria for AI products and features. • Agent Design: Use research and requirements to design agents on Noodle’s proprietary agent building platform by writing and iterating prompts, selecting toolsets, specifying required data connectors, and more. • Cross-Functional Collaboration: Work closely with product colleagues, engineering, data analysis, design, service, and partnerships teams throughout the software development lifecycle, from ideation to launch and post-launch optimization. • Technical Acumen: Understand the capabilities and limitations of various AI technologies as well as roadmaps for companies providing Large Language Models to effectively recommend models for use in Noodle contexts, and communicate technical concepts to non-technical stakeholders. • Data-Driven Decision Making: Utilize data and analytics to inform product decisions, measure product performance, and identify areas for improvement. Define key metrics and KPIs for AI product success. • Go-to-Market: Collaborate with marketing, sales, and operations teams to develop and execute successful go-to-market strategies for new AI products and features. • Risk Management: Identify and mitigate potential risks associated with AI development, including ethical considerations, data privacy, and model bias. • Perform other duties as assigned.

• Define and lead the creative vision across all client engagements, spanning brand campaigns and performance marketing initiatives • Develop new, or translate existing, institutional and program-level positioning into compelling, differentiated creative concepts that resonate with prospective students • Ensure all creative work—visual and written—balances clarity, effectiveness, and craft across channels • Serve as the senior creative lead in high-stakes moments, including new business pitches and strategic client presentations • Articulate and sell visionary, insight-driven creative concepts to university partners • Manage systems for rapid iteration and continuous improvement based on performance insights • Ensure performance creative is brand-informed but not constrained by perfectionism, prioritizing effectiveness and speed • Lead, mentor, and grow a multidisciplinary team across design, art direction, video, content strategy, editorial, and freelance talent • Create a culture that values both creative excellence and operational discipline

• Serve as the primary client-facing marketing lead for a portfolio of academic programs, building strong relationships and ensuring exceptional partner satisfaction • Oversee both traditional and innovative marketing campaign approaches, continuously monitoring emerging trends, consumer preferences, and performance data insights to strategize on new channel testing for expanded audience reach • Create memorable, authentic, and compliant interactions with the university partner brand • Review dashboards and generate insights to optimize marketing strategies, ensuring alignment with overall business objectives and the enhancement of the institution’s market position • Synthesize key insights, recommendations, and plans in a clear, concise, and coherent way; create executive-level materials and presentations to drive buy-in and alignment • Strategize with Noodle General Manager and Enrollment Director on performance-driven tactics and partner-facing communications; work closely with the Marketing Manager, Audience Partnerships responsible for discovering high-value audiences beyond traditional marketing channels, cultivating marketing partnerships, and launching and measuring partnership campaigns; collaborate effectively with internal stakeholders across Creative, Demand Generation, Analytics, and Project Management for successful execution of work • Leverage AI effectively to generate operational efficiencies and drive scale

• Manage, coach and lead your team of enrollment advisors to achieve key performance indicators, cohort recruitment goals, and positive student outcomes through strategic pipeline management • Develop, oversee and guide relationships with internal stakeholders and university partners and provide thoughtful strategic, data-driven recommendations to ensure the success of the program • Assist in the execution of development and maintenance of the knowledge base for each University program, serving as the enrollment expert and primary point of contact • Support senior leadership to strategize goal attainment based on the individual needs of each program and University partner, utilizing forecasting tools, market research, and contextual data • Develop and coach enrollment advisors through call recording evaluations, pipeline reviews and assessing student readiness through second voice outreach and other touchpoints • Use reporting tools and resources (e.g. CRM, Slate, Tableau) to identify EA performance and skill gaps to then develop strategies that will address performance needs • Perform other duties as assigned

• Lead the development of full-funnel media strategies designed to acquire qualified leads and drive enrollment across university partner programs • Own the vision and evolution of media planning, buying, and performance across digital and traditional channels • Manage, coach, and grow a multidisciplinary team of paid and organic media specialists. • Serve as the organization’s senior authority on media strategy, lead generation, and performance marketing best practices • Foster a high-performance team culture focused on accountability, innovation, and continuous improvement • Oversee the planning, execution, and optimization of campaigns across paid search, paid social, programmatic, affiliate, search and ai engine optimization (SEO/AEO), and conversion rate optimization (CRO) • Lead management of an internal team and external media agencies responsible for primary media buying across Google, display, Meta and LinkedIn. • Expand and optimize media mix across additional existing and traditional channels including but not limited to CTV, out of home and radio. • Guide audience strategy, budget allocation, bid strategy, and creative testing in collaboration with internal and external partners • Evaluate and implement new tools, technologies, and channels to improve performance and scalability • Own and drive performance against key KPIs including conversion rate, cost per prospect, cost per application, and cost per acquisition • Analyze campaign and channel performance to generate actionable insights and continuous optimization strategies • Lead regular performance reviews with internal teams, external partners, and senior stakeholders • Serve as a senior marketing advisor in client engagements, presenting media strategies, performance insights, and optimization plans • Support new client onboarding, strategic planning, forecasting, and channel mix development • Contribute to business development efforts including proposals, media strategy presentations, and partnership growth • Ensure effective management of media budgets and investments to maximize return and efficiency • Monitor financial performance related to media programs, including forecasting and budget pacing • Partner with finance and operations to ensure accurate billing, invoicing, and vendor management • Drive operational excellence across internal teams and external partners