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Nagarro

Nagarro (Frankfurt: NA9) is a leader in digital product engineering and drives technology-led business breakthroughs.

Senior Staff Engineer, Salesforce Sales & Service Cloud

Full-stack EngineerSoftware EngineerFull TimeRemoteSeniorTeam 10,001+Since 1996H1B SponsorCompany SiteLinkedIn

Location

India

Posted

47 days ago

Salary

0

Seniority

Senior

Bachelor Degree7.5 yrs expEnglishAzureCloudJenkinsSOAP

Job Description

Senior Staff Engineer, Salesforce Sales & Service Cloud

Nagarro

• Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements. • Mapping decisions with requirements and be able to translate the same to developers. • Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. • Own overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). • Showcasing a consulting mindset by acting as a solution provider rather than an order taker. • Act as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices. • Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards. • Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards. • Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. • Identifying project/service stakeholders at an early stage and working with them to ensure that the Act as a bridge between business stakeholders and Salesforce technical teams. • Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions. • Validate solution feasibility against Salesforce platform capabilities and project constraints. • Prepare and maintain process flows, business process models, functional diagrams, and documentation. • Participate actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. • Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. • Support user adoption through training materials, user guides, and release notes. • Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities. • Defining guidelines and benchmarks for NFR considerations during project implementation. • Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers. • Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. • Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. • Understanding and relating technology integration scenarios and applying these learnings in projects. • Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. • Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Job Requirements

  • Total Experience: 7.5+ years
  • Should be able to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
  • Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
  • Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
  • Should be able to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
  • Should have hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
  • Should be able to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
  • Must have strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
  • Should be able to lead all phases of the delivery lifecycle requirements, solution design, development, testing, deployment, and post-go-live support.
  • Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
  • Should be able to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
  • Should have hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
  • Should be able to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
  • Should be able to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
  • Should be able to participate in roadmap planning, release strategy, and long-term platform evolution discussions.
  • Must have strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management.
  • Excellent communication, leadership, decision-making, and stakeholder management skills.
  • Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
  • Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

Benefits

  • Employees can work remotely

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