• Own the client relationship post-sale, serving as the primary point of contact for your assigned accounts • Hop on calls to manage client escalations, address concerns, and drive resolution quickly and professionally • Identify upsell and expansion opportunities within existing accounts and lead those conversations with clients • Monitor client health, engagement, and satisfaction — proactively flagging at-risk accounts and taking action before issues escalate • Coordinate internally with relevant teams to ensure client needs are being met and deliverables are on track • Maintain accurate records of client interactions, account status, and next steps in the CRM • Support clients through onboarding and ensure a smooth, confident start to the engagement

• Provide strategic and operational support for marketing activities to achieve operating plans for the business and contribute to the profitability, promotion, pricing, merchandising and new product plans • Build and manage relationships with key cross-functional partners and decision-makers, ensuring open and prompt communication. • Gain understanding of customer and sales objectives and priorities, identifying areas of alignment and opportunities for mutual benefit. • Develop and deliver proposals and business plans that meet both sales and customer needs. • Set up and deliver presentations and other actions designed to enhance customer understanding of products/services and increase sales. • Monitor sales, inventory, market share, and competitive landscapes and analyze performance trends to identify issues and opportunities. • Work with sales teams to address customer concerns and identify improvement opportunities, as required. • Travel required up to 10%.

• Oversee the initiation, planning, and supervision of low voltage and network installation projects for multifamily properties. • Manage the construction phase of projects, ensuring the successful deployment of structured cabling, network hardware, and WiFi systems. • Review Contract to provide the Project Manager with project scope, timelines, and Tasks. • Conduct and coordinate site surveys with Contractors to assess existing infrastructure and identify project requirements. • Coordinate with stakeholders to develop detailed installation plans, including material and resource needs. • Conduct Pre-construction kickoff meetings. • Oversee all construction and installation activities remotely and at project sites. • Ensure installations comply with industry standards and local building codes. • Enforce adherence to safety protocols and regulations at all project sites.

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform • Provide timely, evidence-based guidance and escalate clinically significant findings • Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards • Develop, implement, and adjust individualized care plans that address both clinical and social needs • Coordinate with physicians, specialists, and community resources to close gaps in care • Serve as a liaison between patients and providers to improve engagement and adherence • Deliver patient education and coaching via telephone and secure messaging • Empower patients to manage chronic conditions and build sustainable health habits • Identify barriers to care and address them through practical, patient-centered solutions