At TREND Health Partners, a tech-enabled payment integrity company, our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows. Joining TREND Health Partners means becoming a part of a dynamic growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more. The primary responsibility of the Credit Balance Analyst I is the identification, analysis and recovery of credit balance accounts at provider sites on behalf of our clients who are Health insurance companies. This individual ensures that all activities related to successfully and correctly analyzing accounts are completed in an accurate and timely manner. The responsibilities require this role to develop strong working relationships with provider staff by consistently producing quality results, demonstrating professionalism, and communicating constructively with all levels of provider staff. Role and Responsibilities Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state Manage accounts receivables to ensure timely collection of identified Client overpayments Prioritize workload to meet deadlines and goals using guidelines set out by manager Achieve individual productivity and quality standards Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers Respond to all provider and Client requests in a timely manner Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship Always represent TREND and our clients in a professional manner Cooperate with team members to meet goals and complete tasks Qualifications

• Responsible for customer account reconciliation of open receivables • Respond to and collaborate with critical customers to resolve overdue balances • Research invoice and payment/cash application history on large accounts • Ability to perform and oversee tactical tasks performed by third party outsourcer • Collaborate with upstream and downstream Order to Cash teams to resolve billing or payment issues • Identify opportunities for process improvement and automation

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK. For patients, for each other, and for the future of science, we’re in. Are you? About the Role: We’re looking for an Associate Director, Clinical Risk Management and Process Improvement on the Clinical Operations / Business Operations team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Clinical Process, Excellence, Training & Compliance you’ll be a member of the Clinical Business Operations group within Development Operations. This role is responsible for using a data-driven approach (Risk-Based Quality Management - RBQM) to guide and support the proactive identification, assessment, and mitigation of risks within clinical studies to ensure subject safety and data integrity. This role is remote and drives continuous improvement by analyzing clinical study processes, identifying bottlenecks, and implementing solutions to enhance operational efficiency. What You'll Do: In this role, you’ll have the opportunity to train and guide CST members to proactively identify, assess, and mitigate risks to patient safety and data integrity throughout the clinical trial's lifecycle providing input based on trend assessment and therapeutic area expectations. You’ll also: - Collaborate with CST to design and implement study-specific risk-based monitoring and data analytics strategies. - Oversee the development, maintenance, and execution of study-specific Risk Register and Plans. - Provide advice and possible recommendations for enhancements to the framework and timely completion of goals/tasks. - Evaluate current clinical operational processes and workflows to identify inefficiencies, conduct root cause analysis (RCA) to determine solutions, propose and implement improvements to enhance efficiency and quality. - Mentor teams in process improvement philosophies to cultivate a company-wide culture of continuous improvement. - Support implementation efforts (e.g., training, creation of performance support tools) for new/revised procedures - Attend relevant external courses and/or conferences to stay current with best practices and evolving industry trends, share and apply relevant learnings with Insmed team. - Collaborate with cross-functional teams (Clinical Trial Operations, Clinical Development, Data Management, Programming, Regulatory, Quality Assurance, DSPV) to drive operational excellence. - Provide oversight of vendors/contractors supporting risk management activities Who You Are: You have a Bachelor’s degree (Master’s degree preferred) with 8+ years of experience with Phase 1-3 clinical study operations with a focus on risk management and quality assurance or process improvement. You are or also have: - A deep understanding of ICH-GCP, regulatory (e.g., FDA, EMA, PDMA) requirements, and experience with RBQM methodologies - At least 2 years of process improvement experience with demonstrated ability to manage process improvement projects, including developing project timelines, coordinating with teams, and ensuring effective execution, creating process documentation, and establishing performance metrics (KPIs). - Excellent interpersonal, verbal, and written communication skills for effective collaboration and reporting with demonstrated ability to lead and influence teams to drive proactive problem-solving and effective decision-making in a matrix environment - Knowledge of data-driven methodologies such as Lean Six Sigma or Kaizen to support process improvement efforts; proficient at process mapping and data analysis - Proven ability to manage complex projects and lead cross-functional teams. - Strong ability to analyze data, identify operational issues, and develop solutions to enhance operational efficiency - Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace. - Must successfully exhibit Insmed’s five (5) core corporate competencies of: Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies. #LI-TB1 #LI-Remote Pay Range: $164,000.00-213,000.00 Annual Life at Insmed At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself. Highlights of our U.S. offerings include: - Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP) - Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration - 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance - Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities - Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.  Current Insmed Employees: Please apply via the Jobs Hub in Workday. Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at TotalRewards@insmed.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled.

• Analyze & Solve Problems: Use your knowledge of performance analysis techniques—including trending, root-cause analysis, and gap analysis—to uncover insights and help the business understand what’s happening and why. • Build Dashboards & Reports: Assist in creating, enhancing, and maintaining dashboards and visual tools that help teams track and manage operational performance with confidence. • Translate Business Needs: Work with partners to understand requirements and convert them into conceptual and logical data models that enable accurate and meaningful reporting. • Transform & Visualize Data: Extract, manipulate, and prepare data from multiple sources, turning it into intuitive formats that make it easier for teams to understand performance trends. • Support Operational Excellence: Provide broad analytical and operational support that empowers your business unit to operate efficiently and effectively. • Deliver Key Performance Insights: Collaborate with internal partners to provide critical performance data related to products, channels, and member experiences. • Study Performance Trends: Conduct analytical studies that surface meaningful insights about emerging patterns, risks, and opportunities. • Use BECU Systems for Deep Analysis: Leverage internal systems for querying, modeling, forecasting, trending, variance analysis, and additional forms of operational assessment. • Break Down Complex Problems: Analyze organizational data and challenges, helping stakeholders understand root issues and possible solutions. • Contribute to Research Efforts: Support qualitative and quantitative primary research through all phases of project execution. • Gather Strategic Insights: Identify and gather data that supports assessments, long-range planning, and evaluations of potential new or enhanced products and services. • Generate Action-Oriented Insights: Provide creative, strategic insights into key business drivers, market conditions, industry trends, and member needs. • Support Recovery Partner Accuracy: Manage placement and maintenance records for third‑party collection agencies—sending and recalling accounts, reconciling data, ensuring timely updates, and preserving data integrity and compliance across recovery partners. • Take on Additional Opportunities: Perform additional duties as assigned that contribute to team and organizational success.