Title: Physician Schedulers Location: Denver United States Job Description: Physician Scheduler Remote (United States) Contract LHH is seeking experienced Physician Schedulers to support a large-scale scheduling and payroll integration initiative. This fully remote opportunity is ideal for candidates with a strong background in high-volume provider scheduling and healthcare operations. Candidates must have experience scheduling large groups of physicians or providers. This role will focus on scheduling accuracy, timecard alignment, and audit support during a system go-live and stabilization period. You will play a critical role in ensuring accurate scheduling data flows into payroll while supporting cross-functional teams in a fast-paced environment. Key Responsibilities: - Manage high-volume physician and provider scheduling updates and corrections - Process schedule changes at a detailed, minute-by-minute level - Handle large volumes of shift adjustments and timecard updates - Review and audit scheduling data to ensure payroll accuracy - Process and track scheduling change requests - Generate and analyze reports for daily and weekly audits - Support go-live scheduling preparation and post-launch stabilization efforts - Collaborate cross-functionally with scheduling, payroll, and operations teams - Communicate professionally with leadership and stakeholders Qualifications: - Required: Experience scheduling large groups of physicians or healthcare providers - Required: Previous experience in a healthcare environment - Experience with Epic or related scheduling systems strongly preferred - Experience with EZCall or similar physician scheduling platforms preferred - Experience with UKG, Kronos, or other payroll/timekeeping systems preferred - Proven experience working with schedule-to-pay or payroll-integrated workflows - Strong attention to detail with a focus on data accuracy and audit readiness - Ability to manage high-volume workloads under tight deadlines - Strong communication skills and professional presence Work Environment: - Fully remote within the United States - Candidates in Mountain or Pacific time zones preferred - Standard business hours with flexibility based on scheduling needs Compensation: $25.00 - $28.00 per hour (Compensation may vary based on experience, skillset, and location.) Employment Type: Contract (approximately 13 weeks) Benefits: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include paid sick leave, where required by law; any other paid leave required by federal, state, or local law; and holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled Pay Details: $25.00 to $28.00 per hour Search managed by: Abigail Revalee Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Title: Specialty Navigator Location: Massachusetts United States Requisition number: 2354907 Job category: Medical & Clinical Operations Overtime status: Non-exempt Travel: No Job Description: REMOTE IN MASSACHUSETTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Reporting to and working under the general direction of the Supervisor(s) and Manager of the department, the Specialty Navigator reviews complex referral requests and evaluates and assigns appropriate specialists for the patient. Works with patients and providers to understand services being requested. Interviews patients as needed to obtain full understanding of what information is being requested. Works closely with Specialty Nurses to ensure clinical handoffs are safe and appropriate. Coordinates care both within Reliant and Atrius Health and with external partners. Schedule (FT, 38.75 hours/week): Monday - Friday 8:30am - 5pm EST or 8:00am - 4:30pm EST If you reside within the state of Massachusetts, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: - Reviews referral information from clinicians for pertinent information regarding tests, consultations and procedures - Verifies demographics and insurance information - Work is highly complex and detail oriented, involving frequent contact with a range of internal and external contacts as well as the need to understand terms and processes of multiple payers - Reviews referral information from work queue for pertinent information regarding referral requests - Reviews each external referral for opportunity to convert to internal referral and reviews options with patients - Redirect patients with managed care products appropriately ensuring clinical handoff is safe using expertise of specialty nurses - Ensures adequate information is obtained and relayed when care is moved - Explains insurance benefits and options to patients - Explain denials to patients. Keeps patient informed of status of all referrals (approved and denied) - Notifies patients of scheduled appointments and confirms appointments by mail including confirmed location and map of destination - Inform patients of any preparation that must be completed prior to the appointment - Contact patient if insurance coverage issues arise during the referral process so that patient can work directly with the insurance company - Promotes the Reliant and Atrius Health System of Care by highlighting internal providers and their expertise - As needed, places orders to start the referral process for the PCP on behalf of patients who have booked appointments and call for the referral - Research the visit notes to determine if a referral was intended as well as processing referrals for follow-up or annual visits that require a referral - Schedules patients for tests, consultations, services and procedures with other departments, local private offices, and/or outside vendors/providers - Answers phone calls, faxed requests and other inquiries relating to referrals and communicates with the physicians and clinicians to acquire authorization or to inform them of patient issues or clinical paperwork needed - Research questions/concerns from patients regarding bills and determines if issue is related to the referral process - Assists in resolving billing and denied referral matters as they relate to the referral process - Refers patients to appropriate staff (e.g., patient account representatives) for billing issues related to insurance benefits and services covered under the benefits plan - Works in collaboration with the person designated as the Practice's Benefits Coordinator to maintain cost control, ensure that services provided are within benefit plan guidelines, and that necessary policies and procedures are followed when dealing with non-preferred providers/vendors - May coordinate second opinion requests - Works with supervisors to ensure patients are receiving timely responses and detailed answers to their complex questions - Research questions/concerns from patients regarding billing and determines if issue is related to the referral process. Assists in resolving billing and denied referral matters as they relate to the referral process - Receives escalated issues and stat same day calls; determine appropriate action and/or works with clinical team for decision - Effectively deescalates issues with upset patients and practices. Uses advanced listening techniques to understand the issue and give patients options as they are available. Escalates to supervisors only as needed - Supports roles within the Navigator - Trains and teaches as needed - Participates in problem solving activities, focusing on productivity and quality - Works with supervisors to ensure continuous improvement of the department - If needed, contact appropriate parties to obtain referral authorizations and verify coverage (e.g., the Authorization Services Unit (ASU), National Imaging Associates (NIA) or individual insurance companies) - Certain departments may also need to contact additional outside agencies for approval (e.g., American Imaging Management or Med Solutions) - Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations - Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance - Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents - Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager - Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers - Oral Communications: Ability to comprehend and communicate complex verbal information in - English to medical center staff, patients, families and external customers - Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations - Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members - Complies with health and safety requirements and with regulatory agencies - Complies with established departmental policies, procedures, and objectives - Enhances professional growth and development through educational programs, seminars, etc. - Attends a variety of meetings, conferences, and seminars as required or directed - Regular, reliable and predictable attendance is required - Performs other similar and related duties as required or directed What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 1+ years of receptionist, admin support, or healthcare-related experience - Intermediate level of proficiency with MS Office tools - Must reside in the state of Massachusetts Preferred Qualifications: - 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records - Previous call center experience - Proficiency in Microsoft Office (Word, Excel and Outlook) - Ability to learn new software (EPIC/EMR) and flexibility to attend new hire training - Knowledge of Epic EMR software Soft Skills: - Ability to work independently and maintain good judgment and accountability - Ability to prioritize tasks to meet all deadlines - Ability to work well under pressure in a fast-paced environment - Demonstrated ability to work well with health care providers - Strong organizational and time management skills - Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others - All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Title: TALENT ACQUISITION SPECIALIST Location: Indianapolis United States Job Description: Overview The Talent Acquisition Specialist is responsible for the full recruitment process from candidate identification and evaluation to extension of employment offer. This position is responsible for hiring a variety of roles at our properties in different geographic locations. The Talent Acquisition Specialist will partner with managers to anticipate and meet evolving needs of the organization and to deliver the best talent. This position is a hybrid position, NOT a fully remote position. Required to be in the Indianapolis office 3 days per week. Responsibilities - Manage full life cycle recruiting responsibilities to include review resumes, conduct applicant interviews/screenings, schedule final interviews for hiring managers, provide candidate summary to hiring manager, and extend offer of employment. - Consult with hiring manager to understand business needs, develop specific recruiting plans and help define candidate qualifications. - Update management team and hiring managers on progress of open positions on a weekly basis. - Develop strong business relationships with internal and external customers, as well as candidates and recruiting colleagues. - Develop and implement search strategies to create applicant pipeline. Utilize a variety of sources to attract talent to include colleges, association meetings, job fairs, internet, and employee referrals. - Manage and analyze candidate activity in the online recruiting software. - Administer pre-employment assessments, including assisting hiring managers in interpreting results. - Administer pre-employment background screenings as appropriate. - Maintain awareness of current trends in talent management, including delivery, support, and key technologies through classes, reading, or other learning outlets such as participation in industry and leadership meetings/conferences. - Assist in other Human Resources functional areas as necessary. Qualifications - This position requires the equivalent combination of training and experience equal to a bachelor's degree in human resources management or related field. - The position also requires at least two to four years of experience in full life cycle recruiting in a high volume environment. - Experience developing and utilizing behavioral based interviewing techniques. - Must be able to communicate effectively verbally and in writing. - Must be able to read and comprehend the English language. - Fluent in Spanish is a plus.

Responsible for full cycle talent acquisition including exempt and non-exempt staff in Skilled Nursing/Health Care Centers. Positions will include licensed nurses, CNA, and other clinical and non-clinical professionals.