Role Description The incumbent works with members of Claritev's business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables. Job Roles and Responsibilities: - Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements. - Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. - Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort. - Work with project team to develop cost effective, customer focused solutions. - Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle. - Work with applications development staff during the technical design, programming and unit-testing and implementation stages. - Coordinate changes to functional specifications that occur during development and updates functional specifications as required. - Work independently on small, medium and large-sized projects with low to medium complexity. - Support customer in training efforts for end users and staff members. - Collaborate, coordinate, and communicate across disciplines and departments. - Ensure compliance with HIPAA regulations and requirements. - Demonstrate commitment to the Company's core values. - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role. Qualifications - Minimum Bachelor's Degree in AI, Computer Science, Healthcare Informatics, or a related field, or 4 equivalent years of related experience. - Minimum 2 years experience in business analysis or system design for AI-driven analytics, automation, healthcare data solutions, or software development initiatives in analyst role (preferably within a Scrum Agile team). - Experience in Agile methodologies (Scrum, Kanban) and requirements gathering (e.g. BDD, user stories) and backlog refinement. - Familiarity with Agile knowledge management tools such as JIRA and Confluence preferred. - Knowledge of business process modelling tools such as Visio, Lucidcharts, Draw.io preferred. - International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred. - Business Analysis certifications (CBAP, PMI-PBA) or AI/ML-related certifications are preferred. - Experience with data visualization tools (SQL, Tableau) to analyze AI driven insights is a plus. - Strong understanding of healthcare workflows including claims processing. Experience working with healthcare data sources. - Excellent verbal and written communication skills with technical and non-technical stakeholders. - Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills. - Ability to use software and peripherals related to performance of job responsibilities. - Ability to facilitate teams and client relationships to satisfy needs and identify improvements. - Ability to develop strong relationships with all levels of management. - Ability to demonstrate commitment to excellent customer service and follow through. - Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate. - Ability to effectively present information and respond to questions from internal and external customers. - Ability to be flexible and creative in problem solving and identifying process improvements. - Ability to anticipate business needs and think with a business owner mind-set. - Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations. - Strong problem-solving skills, ability to prioritize tasks, and work in a fast-paced, cross-functional team. Requirements - The salary range for this position is $80-100K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. - This position is also eligible for health insurance, 401k and bonus opportunity. Benefits - Medical, dental and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year. Company Description Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.

• performing business analysis while analyzing, designing, developing, and reporting out of Hana • developing complex queries against our Piedmont data • performing statistical analysis and other financial or business process analysis • documenting comprehensive business requirements and test plans • ensuring continuous process improvements/business excellence

• Analyze business performance, operational workflows, and current product experience to identify opportunities for improvement across products and internal processes. • Translate ambiguous business questions into structured analyses, clear insights, and actionable recommendations. • Support product development by producing clear requirements documentation (e.g., business requirements documents, process flow diagrams, gap analyses, acceptance criteria) grounded in operational reality and user needs. • Use SQL for ad-hoc analysis to support product launches and answer recurring business questions, partnering with the Analytics team on deeper investigations. • Partner with the Analytics team to define success metrics and surface insights for product launches and operational initiatives. • Ensure data outputs are accurate, well-documented, and easy for stakeholders to understand and use in decision-making. • Partner with data, engineering, and analytics stakeholders to improve data quality, definitions, and accessibility. • Lead discovery efforts, including stakeholder interviews and current-state workflow mapping, to deeply understand operational workflows, pain points, and gaps where the product can better support the operations team and end users. • Synthesize qualitative and quantitative insights into clear narratives that align teams around the “why” behind decisions. • Collaborate closely with product managers, engineers, and operations partners to ensure insights and requirements are understood, prioritized, and implemented effectively. • Continuously surface business insights across the organization to inform strategy, prioritization, and execution. • Measure the impact of product, operational, and partnership initiatives and communicate results to stakeholders. • Identify and pilot opportunities to leverage AI and automation tools to improve analytical workflows and team productivity. • Contribute to improving business analysis practices, tools, and standards within the Product team.

Job Purpose and Impact The Business Control Supervisor will be responsible to execute on our master data setup and maintenance. We seek a skilled analyst who will partner with all business functions and the corporate global information technology organization to lead and execute the business data requirements. This position is needed to ensure administration work of Fleet Operations department which part of plantation and the plants is running as business goals, ensure all Reporting and Administration matter are deployed and monitored on regular basis Key Accountabilities - Support data and process improvement efforts, including the identification, re-design, and implementation of opportunities identified utilizing data from audits and metrics. - Partner with functional leaders to ensure compliance with data processes and procedures. - Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff. - Carry out task related to Fleet & RDPO including general services and reporting in fleet & RDPO. - Prepare Capex budget (base and non-base), Fleets & RDPO Annual Opex - Review and prepare COGS Justification every month for Fleet/RDPO Manager Analysis purposes. - Support Manager, field assistant (Field operations) , Fleet & RDPO Department to ensure good work and administration. - Prepare audit supporting data {RSPO/ISCC/Halal, etc.) and carry out other tasks related to this position. Qualifications Minimum Qualifications - Bachelor's degree in a related field or equivalent experience - Minimum 3 years related experience in Administration, Finance, Fleet Management and RDPO. - Other minimum qualifications may apply Preferred Qualifications - Previous experience leading, organizing, and presenting within groups - Work experience across multiple lines of business and/or within the information technology function - Ability to communicate to all level of stakeholders. - Strong analytic, strategic, and influencing skills - Two years in a relevant business experience