• Develop, mentor, and train a high-performing team of Consultants on best practices for diagnosing, structuring, and solving complex client business challenges using strategic, data-driven, and methodical consulting approaches. • Establish repeatable frameworks, problem-solving methodologies, and consultative processes that drive consistency, scalability, and measurable client outcomes across engagements. • Identify and mentor rising talent within the team (or region) to build a bench of future consultants and support succession planning. • Foster a collaborative and innovative culture, promoting professional growth and knowledge sharing within the team. • Partner across Data Cloud, Product, and Engineering teams to provide feedback on evolving client needs, shape roadmap priorities, and identify scalable consulting solutions or automation opportunities. • Design comprehensive data strategies based on client goals, identifying both first-party (1P) and third-party (3P) data use cases that will optimize performance in paid or owned channels. • Translate client business goals into actionable, insight-driven media and CRM plans, and develop strategic recommendations that maximize marketing ROI. • Drive the development and implementation of innovative marketing measurement frameworks, clearly measuring the impact of omnichannel strategies on both brand and performance goals.

• Develops the processes, vendor relationships, and litigation strategy to provide effective and compliant representation to the firm’s portfolio of national lenders in replevin matters. • Builds and manages the Replevin Group to handle replevin litigation for various clients across the firm’s national footprint. • Provides leadership for and direction to the Replevin Group and mentorship to the firm’s attorneys regarding replevin matters. • Executes firm-wide replevin strategies at the direction of the Vice President of Litigation Operations and actively keeps the firm’s upper management and clients abreast of legal trends and challenges in replevin. • Facilitates communication between the firm’s trial attorneys, the Replevin Group, and the firm’s clients. • Acts as lead counsel in the prosecution of select replevin matters, including motion practice, arbitrations, mediations, trials, and appeals as needed.

Role Description We are seeking a Global Commercial Excellence Leader to join our business on a remote basis within the UK. This is a global leadership role with broad cross-functional exposure, focused on driving commercial excellence initiatives across our international operations and supporting the continued evolution of our commercial capabilities. - The Global Commercial Excellence Leader will be responsible for the design, implementation, and continuous improvement of standardized commercial processes across all regions. - Lead the global deployment of the Enerpac Customer Excellence (ECX) framework, ensuring consistent execution of sales best practices, sales enablement programs, and CRM (Salesforce) optimization initiatives. - Work closely with regional commercial leadership teams across the Americas, EMEA, and APAC to enhance sales effectiveness, improve customer experience, and support sustainable business growth through data-driven decision making, process alignment, and capability development. - This role requires an experienced commercial excellence professional with a proven track record of implementing global programs, leading transformation initiatives, and influencing senior stakeholders within complex international organizations. Qualifications - 10+ years of experience within commercial excellence, sales operations, sales enablement, or commercial leadership roles. - Proven experience implementing global commercial programs across multiple regions, including Americas, EMEA, and APAC. - Experience leading large-scale transformation initiatives within complex, matrixed organizations. - Strong understanding of sales processes, commercial operations, and CRM systems, ideally Salesforce. - Demonstrated change management and stakeholder engagement capability at senior leadership level. - Experience working across international teams, cultures, and time zones. Requirements - Lead the global rollout and governance of the Enerpac Customer Excellence (ECX) framework. - Define and standardize core sales processes, tools, and KPIs across Americas, EMEA, and APAC. - Ensure alignment between global strategy and regional execution while allowing for appropriate local adaptation. - Identify opportunities to improve commercial effectiveness and consistency across the organization. - Drive the implementation of global commercial excellence initiatives, including change management and adoption strategies. - Establish governance models, performance tracking, and continuous improvement mechanisms. - Lead cross-functional initiatives focused on improving commercial effectiveness and operational efficiency. - Support the successful delivery of transformation projects within a matrixed global environment. - Develop and implement global sales enablement programs, including training, coaching frameworks, and competency development initiatives. - Partner with regional commercial leaders to support capability building across sales teams. - Support structured approaches to pipeline management, account planning, and value-based selling methodologies. - Promote consistent sales processes and commercial best practices globally. - Lead the global Salesforce strategy to support standardized commercial processes and reporting. - Drive CRM adoption and effective system utilization across regions. - Partner with IT and commercial teams to enhance reporting capability, functionality, and data quality. - Support the development of actionable commercial insights through improved CRM usage and analytics. - Act as a strategic partner to regional commercial leaders and senior stakeholders. - Build effective relationships across functions, regions, and cultures. - Facilitate collaboration and the sharing of commercial best practices globally. - Support alignment between regional priorities and global commercial objectives. - Define and monitor global commercial KPIs and reporting dashboards. - Use data and analytics to identify trends, opportunities, and performance gaps. - Deliver insights that support sales productivity, operational effectiveness, and customer outcomes. - Promote a data-driven approach to commercial decision making. Benefits - Competitive salary, annual bonus opportunity, and comprehensive benefits package. - Car allowance and private medical coverage. - Opportunities to engage with Employee Resource Groups that support networking, development, and inclusion initiatives. - A collaborative global environment with exposure to international commercial leadership teams. - Community outreach and volunteering initiatives embedded within the Company’s culture. - Opportunities to contribute to global transformation and continuous improvement initiatives. - Career development opportunities within a growing international organization.

• Own the enterprise strategy for Participant Engagement, ensuring alignment with Empower’s Workplace and Wealth strategic objectives and overall revenue and profitability goals • Partner closely with Workplace Executive Leadership and Wealth Executive Leadership to drive integrated participant strategies that expand engagement, accelerate wealth conversion, and increase enterprise financial performance • Lead enterprise financial planning and oversight for Participant Engagement, including P&L inputs, budget development, forecasting, and cost optimization • Establish and track revenue-impacting KPIs, including AUM growth, advisory adoption, financial planning engagement, and managed accounts utilization • Shape enterprise operational models and evolve delivery channels (virtual, onsite, hybrid) to maximize reach, efficiency, and margin improvement • Influence enterprise investment decisions and prioritization related to participant-facing technology, product innovation, digital experience, and generative AI enablement • Partner with legal, supervision, oversight, and compliance teams to ensure a sustainable culture of regulatory compliance and risk mitigation • Lead cross-functional collaboration across product, marketing, sales, technology, operations, legal, compliance, HR, Empower Personal Wealth, and Empower Advisory Group to advance participant engagement capabilities and maximize enterprise value • Lead a multi-level organization of Vice Presidents, Directors, Retirement Plan Advisors, Counsellors, and participant engagement teams to deliver superior outcomes and financial results • Build and develop executive-caliber leaders capable of scaling teams, improving operational discipline, and driving consistent nationwide execution • Establish a culture of accountability, empowerment, continuous learning, and performance excellence across all levels of the organization • Champion enterprise-wide cultural transformation initiatives that foster innovation, adaptability, and a high-performing associate experience • Design, implement, and continuously improve national service models that ensure efficiency, scalability, and differentiated client value • Drive workforce planning, talent deployment, and capacity optimization aligned to evolving business and client needs • Represent Participant Engagement at the executive level with major plan sponsors, consultants, intermediaries, key stakeholders, and executive-level industry forums • Partner with Workplace Sales, Relationship Management, and Communications leadership to ensure aligned delivery and exceptional participant and client outcomes • Lead large-scale transformation initiatives with plan sponsors using data-driven solutions to improve participant outcomes, plan health, and client loyalty • Enhance enterprise revenue by optimizing participant engagement pathways, advisor productivity, and cross-sell opportunities • Reduce operational and service risk through close partnership with operations, compliance, and legal teams • Serve as the voice of Participant Engagement with senior leadership, informing enterprise decisions on product strategy, service models, customer experience, and growth initiatives. • Lead major transformation efforts that modernize delivery models, leverage data and analytics, and enhance personalization and efficiency