• Execute a comprehensive delivery motion to drive faster time-to-value with high customer satisfaction and meet annual renewal targets. • Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. • Leverage and coordinate cross-functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. • Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. • Gain a deep and broad understanding of TetraScience’s Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. • Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. • Stay up-to-date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. • Collaborate with Account Executives to create and execute account-specific plans in order to meet expansion goals and support the renewal strategy. • Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. • Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. • Lead by example and inspire your delivery teams to do the best work of their life. • Employ analytical and EQ skills to generate insights from customers’ data strategies and actions, respectively.

• Execute a comprehensive delivery motion to drive faster time-to-value with high customer satisfaction and meet annual renewal targets. • Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. • Leverage and coordinate cross-functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. • Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. • Gain a deep and broad understanding of TetraScience’s Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. • Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. • Stay up-to-date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. • Collaborate with Account Executives to create and execute account-specific plans in order to meet expansion goals and support the renewal strategy. • Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. • Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. • Lead by example and inspire your delivery teams to do the best work of their life. • Employ analytical and EQ skills to generate insights from customers’ data strategies and actions, respectively.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You will lead SkyFi’s European and Allied business development, working with defense and intelligence agencies to deliver mission-aligned geospatial solutions. You will shape opportunities and ensure delivery meets mission-critical needs. You will be expected to: - Build and maintain senior-level relationships across Allied Command structures and European Ministries of Defense, as well as with national program offices and operational units. - Identify, shape, and influence upcoming defense solicitations, including RFIs, RFPs, framework agreements, and multinational capability initiatives aligned to geospatial, ISR, and space-based mission needs. - Lead strategic account planning and capture efforts, coordinating closely with product, engineering, and program management to align SkyFi capabilities with coalition and national mission requirements. - Drive contract pursuits from early engagement through award, including positioning, teaming strategy, proposal input, pricing coordination, and executive engagement. - Represent SkyFi at international exercises, multinational demonstrations, defense conferences, and industry forums, ensuring operational users understand the practical application of our platform. - Provide structured market intelligence and competitive insight, including analysis of funding streams, capability gaps, emerging coalition priorities, and policy shifts that impact European defense acquisition. - Establish SkyFi’s regional presence from the ground up, building long-term trust with military operators, acquisition officials, and defense leadership across multiple member states. Qualifications - 8+ years of experience selling geospatial, space, ISR, or defense technology into Allied or European Ministries of Defense, with demonstrated ownership of regional pipeline development and account growth. - Strong understanding of NATO structures and European defense procurement pathways, including framework agreements, multinational funding mechanisms, national MOD acquisition processes, and coalition program dynamics. - Proven experience navigating multi-country stakeholder environments, including aligning operational users, procurement authorities, and political leadership across member states. - Documented history of shaping and closing multi-year defense contracts or framework placements, including early positioning prior to formal tenders. - Ability to identify operational capability gaps and translate them into capture strategies, coordinating internally to align technical solutions with mission requirements. - Comfort operating in complex, multinational environments, including coalition exercises, joint task forces, and evolving security postures across Europe. - Willingness to travel extensively across Europe and NATO member nations, including for exercises, demonstrations, and in-person relationship building. - Executive presence with senior military officers and defense officials, combined with the ability to engage directly with operational users and technical staff. - Team-oriented but independently driven, capable of establishing a regional presence, building credibility from the ground up, and expanding accounts with limited oversight. - Fluency in English required. Additional European languages strongly preferred. Benefits - Be well compensated. Possibility for equity. - Travel to customer meetings, conferences, and exercises. Minimum travel will likely be quarterly if not more frequently. - Receive best-in-class benefits, including premium medical, dental, and vision coverage, 20 days paid time off, and parental leave. - Play a critical role in building a market-changing product in the exciting realm of Space. - Thrive in a fast-paced, dynamic environment that rewards initiative, innovation, and getting things done. Salary Band $150,000–$170,000 USD base salary; OTE $250,000–$290,000 USD (base + variable) depending on experience and performance.

• Managing a team of customer managers focusing on managing existing customers • Developing and executing strategies to grow revenue from existing customers through upselling, cross-selling, and renewals • Identifying and addressing risks to retention and proactively managing churn • Maintaining and enhancing customer satisfaction to ensure long-term partnerships • Leading, coaching, and developing a high-performing team of customer managers • Managing clear performance objectives and holding the team accountable to sales goals and KPIs • Fostering a culture of customer-centricity, ownership, and continuous improvement • Collaborating with senior leadership to align sales goals with company objectives • Analyzing performance data and market trends to identify growth opportunities • Acting as a senior point of contact for key clients, building trusted advisor relationships • Overseeing pipeline management, forecasting, and reporting for existing business • Implementing best practices in account management and CRM utilization