Role Description The Claims team at Coalition stands apart for our outstanding level of policyholder service and knowledgeable handling of claims for our insured customers. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and handle large market claims under the most complex and intricate primary and excess Cyber, Tech, and Media policies, as well as other financial lines coverages. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers. This position is fully remote and candidates can be located anywhere in Canada. Responsibilities - Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors - Evaluate full pending of claims and recommend accurate reserves - Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O - Maintain accurate and timely file documentation/information in our claims system - Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation - Assess insurance coverage issues - Intelligently guide and track third-party vendors and service providers’ work and spend - Maintain and develop relationships with brokers, risk managers, general counsel, and vendors - Identify settlement opportunities to maximize impact and preserve limits - Collaborate in the defense and resolution of claims - Provide data and reason-based informational assistance to underwriters - Provide assistance to business development team with regard to marketing - Liaise with partner carriers Qualifications - 8+ years of experience handling cyber, tech, and/or media claims and litigation for policyholders with revenue above $1 billion - Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body - Adjuster licence from the Québec Autorité des marchés financiers (AMF) - Fluent in French and English - Strong coverage background - Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment - Excellent communication skills, interactive experience, and proactive mindset - Team-oriented with an aptitude to excel in a collegial environment Bonus Points - Juris Doctor (JD) or Bachelor of Laws (LLB) - CIP (Chartered Insurance Professional) designation Compensation As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets. In Alberta, British Columbia & Ontario the base salary for this position ranges from $144,000/year up to $180,000/year. For all other locations, the base salary for this position ranges from $129,600/year up to $162,000/year. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Perks - 100% medical, dental, and vision coverage - Flexible PTO - Annual home office stipend and WeWork access - Mental & physical health wellness programs like Headspace, Lumino, and more! - Competitive compensation and opportunity for advancement

• Assess members, focusing on health and safety needs, to develop a comprehensive Member Care Plan (MCP) • Conduct regular health assessments • Coordinate with acute and primary care providers • Educate members on disease processes and related risks, nutrition, exercise and lifestyle modifications • Document in member files within required DHS contract timeframes • Participate in member monthly phone contacts and travel to attend in person visits in members setting • Work remotely from your home and travel approximately 40% of the time

• Manage and develop a team of benefits analysts, providing coaching, performance feedback, and professional development • Oversee day-to-day administration of health and welfare plans, retirement programs, leave management, wellness initiatives, and voluntary benefits across global regions • Lead annual benefits planning cycles, including plan design reviews, vendor evaluations, contract negotiations, and open enrollment execution • Ensure compliance with federal, state, and local benefits regulations (ERISA, ACA, COBRA, HIPAA, FMLA) as well as applicable global regulatory requirements • Manage relationships with benefits vendors, brokers, and consultants to ensure service delivery meets organizational standards and requirements across regions • Develop and execute benefits communication strategies to educate employees and drive engagement throughout the employee lifecycle • Analyze benefits data, utilization trends, and costs to provide insights and recommendations • Partner with Payroll, HRIS, and Finance teams to ensure accurate benefits administration, billing reconciliation, and system integration • Serve as escalation point for complex employee benefits inquiries and resolve issues in a timely and compliant manner • Monitor market trends and competitive practices to recommend program improvements and innovations that support talent attraction and retention

Role Description We are seeking a Full-time Case Manager Supervisor to join our National Catastrophic team. This is a fully remote position, with a preference for candidates located in the Eastern or Central time zones to support collaboration with our field teams. In this role, you’ll lead and support field case managers while overseeing complex catastrophic cases. You’ll play a critical role in ensuring high-quality outcomes, delivering a strong customer and candidate experience, and driving consistency across care management practices. - Provide day-to-day support, guidance, and coaching to field case managers - Oversee catastrophic referral intake and case assignment processes - Monitor complex catastrophic cases to ensure quality, progress, and adherence to guidelines - Serve as a clinical and operational resource, helping navigate high-acuity situations - Partner closely with internal teams and stakeholders to ensure coordinated care - Maintain proactive, clear communication with customers and care teams - Support adherence to account-specific requirements and best practices - Coach and mentor field case managers to strengthen performance and development - Facilitate effective transitions of care for complex patients Qualifications - Associates Degree or Bachelor’s Degree in Nursing or related field - 3+ years clinical practice required - Workers’ compensation-related experience preferred - Expertise managing catastrophic claims preferred - Prior leadership and mentoring skills required - Ability to advocate recommendations effectively with physicians/providers, employers, and customers - Ability to work independently - Knowledge of basic computer skills including Excel, Word, and Outlook Email - Proficient grammar, sentence structure, and written communication skills Requirements - Active RN License Required - URAC-recognized certification in case management (CCM) preferred - Must have reliable internet Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - Array of resources that encourage a lifetime of healthier living - Compensation ranges from $70,000 - $94,000 annually - Eligibility to participate in a performance-based bonus program