Role Description We are seeking a Full-time Case Manager Supervisor to join our National Catastrophic team. This is a fully remote position, with a preference for candidates located in the Eastern or Central time zones to support collaboration with our field teams. In this role, you’ll lead and support field case managers while overseeing complex catastrophic cases. You’ll play a critical role in ensuring high-quality outcomes, delivering a strong customer and candidate experience, and driving consistency across care management practices. - Provide day-to-day support, guidance, and coaching to field case managers - Oversee catastrophic referral intake and case assignment processes - Monitor complex catastrophic cases to ensure quality, progress, and adherence to guidelines - Serve as a clinical and operational resource, helping navigate high-acuity situations - Partner closely with internal teams and stakeholders to ensure coordinated care - Maintain proactive, clear communication with customers and care teams - Support adherence to account-specific requirements and best practices - Coach and mentor field case managers to strengthen performance and development - Facilitate effective transitions of care for complex patients Qualifications - Associates Degree or Bachelor’s Degree in Nursing or related field - 3+ years clinical practice required - Workers’ compensation-related experience preferred - Expertise managing catastrophic claims preferred - Prior leadership and mentoring skills required - Ability to advocate recommendations effectively with physicians/providers, employers, and customers - Ability to work independently - Knowledge of basic computer skills including Excel, Word, and Outlook Email - Proficient grammar, sentence structure, and written communication skills Requirements - Active RN License Required - URAC-recognized certification in case management (CCM) preferred - Must have reliable internet Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - Array of resources that encourage a lifetime of healthier living - Compensation ranges from $70,000 - $94,000 annually - Eligibility to participate in a performance-based bonus program

• Analyze client claim processing systems to ensure accurate data mapping, integration, and processing. • Own end-to-end analysis, testing, and documentation of business requirements, particularly for fields and logic requiring custom programming. • Interpret and document complex claim scenarios, including adjustments, readmissions, and replacement claims. • Maintain functional expertise in one or more claims platforms such as QNXT, Health Rules (HRP), TOPS, COSMOS, Facets, Amisys Advance, NASCO, or WGS. • Design, build, and optimize ETL/ELT pipelines to support large-scale healthcare data processing (e.g., EMR, claims, lab data). • Perform data cleansing, transformation, and validation to ensure accuracy, consistency, and usability. • Monitor and troubleshoot ETL workflows to identify and resolve data quality and processing issues. • Ensure timely and accurate execution of data loads based on predefined schedules for each client. • Develop, maintain, and document ETL processes, including data lineage, transformation rules, and technical specifications. • Participate in the design and implementation of data warehouse solutions. • Collaborate with business stakeholders to gather requirements and translate them into technical solutions. • Enforce data security, governance, and compliance standards, including adherence to HIPAA and healthcare regulations. • Ensure strict alignment with documented procedures and guidelines for data loading, layout changes, and system updates. • Perform layout modifications and mapping adjustments based on client or system requirements. • Conduct thorough quality checks to validate loaded data and resolve inconsistencies. • Stay updated on evolving technologies and best practices in ETL, data warehousing, and healthcare data management.

Role Description As we evolve as a company we are looking for an experienced leader of the loan account management systems to elevate our loan account management functionality. You will be responsible for high-scale operation system that processes more than one million active loans a day, and growing. Reporting to the Head of the Core Company you will hold a key leadership role managing the backoffice processes for Sunbit core business area. You will be responsible for defining the core capabilities of our loan account management system, ensuring it is compliant and ready to support our future products and servicing needs. Along with owning these definitions you will lead us through a modernization of our loan account management system. You will work directly with multiple members of our leadership team given the importance of this role. Qualifications - Demonstrated excellence in managing loan account systems, with a proven track record of changing our system capabilities - Deep experience with loan account management components and how they integrate - Strong regulatory fluency understanding TILA - Experience modernizing/replatforming an existing loan account management system a plus - Nice to have: experience with implementing a modern account core Requirements - Defining the system logic, working with the product and engineering teams to implement - Leading the modernization of our loan account management system, ensuring it is ready for future product capabilities - Support the end-to-end lifecycle for new loan products, ensuring product definitions (interest rates, grace periods, fees) are accurate in the system - Loan lifecycle definitions and management - Providing loan account management capabilities to support all of Sunbit servicing needs - Serve as the subject matter expert driving research, evaluation, and development of new technologies and capabilities - Experience writing not just business procedural documents but also technical briefs for product and engineering Benefits - Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024) - Mission driven + empowered + collaborative - Competitive pay and stock options - Unlimited PTO - Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Parental Leave - Newly added HSA and Pet Insurance - 401K Plan with Matching - Cell Phone Stipend - Team based strategic planning + Team owned deliverables

Role Description The Medical Science Liaison (MSL) will apply his/her background in transplant patient care and use of laboratory tests in patient management to educate physicians and transplant coordinators about the clinical value of the AlloSure® test as non-invasive methods to monitor transplant recipients for organ rejection. The MSL will be familiar with current best practices of post-transplant patient management, and will explain how these diagnostic tests are useful in patient care. Excellent communication skills are essential for the MSL who will operate from a remote home-based office in the California area. Significant travel is required to visit transplant clinics affiliated with teaching hospitals located in the region. - Communicate and reinforce the clinical utility of the AlloSure test - Develop strong and productive working relationships with key opinion leaders (KOLs) in the field of transplantation - Help analyze, interpret, and clarify the AlloSure test results in conjunction with other clinical data - Provide on-site clinical support at transplant centers through oral presentations, test result data reviews, and interactive resolution of clinician queries - Function as the primary clinical resource for the Transplant Account Manager (TAM) team to support product adoption and expanded use of CareDx products - Assist new product development teams in defining unmet needs, product performance requirements, and launch plans - Provide clinical support for Customer Service inquiries and complaints - Participate in Medical Advisory Board meetings with KOLs - Participate in Clinical Workshop meetings with KOLs - Support company initiatives at clinical and scientific meetings - Function as a clinical liaison and resource to payer and insurance groups - Support Clinical Operations as needed with field support at transplant centers participating in CareDx sponsored trials Qualifications - Candidates must be located in either the Bay Area or Greater Los Angeles - Health care professionals with relevant clinical sciences knowledge in (kidney preferred) organ transplantation will be considered: such as PharmD, PhD, or MD. - Minimum of 5+ years of related experience; Prior experience in MSL role highly preferred and/or the introduction of new clinical laboratory tests preferred - Outstanding oral presentation skills with a portfolio to support - Publication Portfolio - Ability to explain how AlloSure scores can be used and added to the milieu of other available clinical data, interpret clinical scenarios, and communicate diagnostic and management issues in transplant recipients - Experience in establishing strong, collaborative working relationships with clinicians - Experience in establishing strong, collaborative working relationships with internal stakeholder functions (e.g. Sales, Marketing, Regulatory, R&D) and external customers - Knowledge of molecular biology and immunology helpful - Outstanding interpersonal skills and collaborative work style - Need for professional licensure to be in good standing if applicable Benefits - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.