Title: Applications Systems Specialist I - Temporary Position Location: Raleigh, NC, USA Job Description: Full time job requisition id JR-115918 Agency Department of Information Technology Division Position Number Grade DT10 About Us The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. Description of Work Salary Range $7.25 - $168.27 This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Are you ready to take the next step in your career? We currently have an opening for an IT Applications Systems Specialist I. This is a temporary supplemental position with North Carolina Department of Information Technology. Key Responsibilities: • Configure, deploy, monitor, and continuously tune the Web Application Firewall stack to strengthen application-layer defenses and support secure service operations • Assist with Zero Trust and access‑control policies, including API and Workers security reviews, rule updates, and enforcement across environments • Lead and participate in customer meetings, present security findings clearly, and act as a confident representative of the security team About the Division: The NCDIT Web Application Firewall Team manages enterprise-scale protections for a variety of state and local government public-facing web assets. This position will work to promote this service offering as well as maintain its day-to-day operations. This team is part of a larger Digital Solutions team at NCDIT with a variety of web development related responsibilities. Knowledge Skills and Abilities/Management Preferences The following Management Preferences are not required, but applicants that possess these skills are preferred: - Strong client-facing communication skills with the confidence to lead or participate in customer meetings - Ability to translate complex technical security concepts into clear, accessible language for non-technical stakeholders - Professional presence and interpersonal skills in a remote, video-first work environment. Strong written and verbal communication skills Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development OR Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development OR High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development; or an equivalent combination of education and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

• Daily travel to client sites throughout the North Orange County area, with up to 100% local travel during the workweek • Supporting two client sites per day in approximately four-hour blocks • Participation in a rotating on-call schedule is required • Occasional after-hours support may be needed based on client demands • Work hands-on as well as remotely with the latest technology in multiple environments • Engage clients to understand their technology needs and enhance their technology efficiencies

• Collaborate with stakeholders to design, develop, and update instructional content that supports training objectives. • Transform complex or technical content into clear, engaging, and visually polished learning experiences. • Design and develop instructional materials including ILT, VILT, eLearning (WBT), videos, and job aids. • Convert existing training content into updated, learner-friendly formats. • Apply strong technical writing and visual design principles to learning materials. • Work within established templates and style guidelines to ensure consistency and quality.

• Operate, configure and further develop the ~50 × 4 application server instances (JBoss, Apache, Tomcat)—VM and OS operations are not part of this role • Manage deployments, connectors, datasources, clustering, load balancing and SSL certificates • Analyze incidents and provide 2nd / 3rd level support—including log analysis, heap dumps and stack traces • Read and interpret Java code to diagnose environment-related issues in collaboration with the Java Developer • Coordinate with the Linux team on maintenance windows, VM sizing and cross-layer troubleshooting • Drive automation and scripting to optimize application server operations