NexusTek

Title: Sr Account Executive (New Business) Location: Remote, East US Full TimeSales Job Description: Ready to hunt? This is your seat at the table. NexusTek has spent years building a solid foundation delivering managed IT services that businesses depend on every single day. Now we're taking that trusted core — infrastructure, security, cloud, and everything in between — and expanding it into the most in-demand technology markets: hybrid cloud, cybersecurity, and generative AI. The foundation is strong. We need elite hunters who know how to turn IT pain into signed contracts.. This isn't a farming role. This is majority  new logo acquisition — going out, finding the right opportunities, and closing deals that matter. If you live for the thrill of winning new business and want the compensation to match, keep reading. Only career hunters will be considered. If your background is primarily account management or renewals, this role is not the right fit. Working hours Mon – Friday 8am - 5pm local time. After hours may be needed based on client needs.    Location requirements - East US | Strong preference for candidates based in New York Metro, northeast US - Remote/hybrid with up to 50% travel to client sites across the eastern regio Who you are You are a career hunter. You don't wait for leads to come to you — you go get them. You bring: - 5+ years of IT sales experience with a proven track record of bringing in new logos and exceeding quota - Deep knowledge of managed services, cloud, and cybersecurity solutions - The ability to confidently engage technical and executive-level stakeholders - A disciplined, data-driven approach to pipeline management and forecasting - Experience navigating complex, multi-stakeholder sales cycles - ABachelorsdegree or equivalent industry experience (advanced certifications are a plus) You know how to:  - - Develop and execute strategic account plans to drive business growth within assigned territories or verticals. - Cultivate relationships with key decision-makers, including C-level executives, to understand business objectives and deliver tailored solutions. - Lead complex sales cycles involving multiple stakeholders and ensure successful deal closure. - Collaborate with marketing and technical teams to create customized presentations, proposals, and RFP responses. - Maintain and grow a robust pipeline of opportunities, providing regular forecasts and updates to leadership. - Mentor junior sales team members and contribute to the continuous improvement of sales strategies and processes. Why this job is exciting - Uncapped commission with incentives tied to MRR, product, and professional services sales - OTE built for top performers — your effort directly drives your earnings Pay and Benefits:   This is a full-time position located in the United States and performed remotely with some travel. Estimated Starting Salary Range: The expected OTE for this role is ~$160,000 - $220,000, On Target Earnings or OTE (OTE = base salary + sales incentives/commissions), less applicable withholdings and deductions, paid on a semi-monthly basis. The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure (for existing employees) skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of the scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.   - In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following on our website: Careers | NexusTek - We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. - We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted. Interview Process - Typical interview process for this role: Application Stage - Thanks for showing interest!  Screening Stage - Let's get to know each other! - If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek. - As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections: - Self-Description: Select adjectives that best describe you. - Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role. You will be asked to complete the survey, or you can take beforehand here: https://go.cultureindex.com/p/VVvi0Nm0snDG Interview Stage - We’ll dive into your experience more in depth - 30 minute video interview with the hiring manager (virtual)  - 30-45 minute follow-up interview with a Regional Sales Manager (virtual) - 30 minute interview with the CSO (virtual) - Face to face interview with the hiring manager (travel arrangements made per location basis) - You are welcome to request additional conversations with team members you didn’t get to meet during the process    NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws NexusTek participates in E-Verify for all US Employees Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team. All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US #LI-SH1

• Daily travel to client sites throughout the North Orange County area, with up to 100% local travel during the workweek • Supporting two client sites per day in approximately four-hour blocks • Participation in a rotating on-call schedule is required • Occasional after-hours support may be needed based on client demands • Work hands-on as well as remotely with the latest technology in multiple environments • Engage clients to understand their technology needs and enhance their technology efficiencies

• Schedule: This role follows a rotating overnight shift schedule consisting of 12-hour shifts. • Team members will work alternating weeks of 3 and 4 days. • Week 1: Sunday–Tuesday, 5:45 PM – 6:15 AM MST • Week 2: Saturday–Tuesday, 5:45 PM – 6:15 AM MST • The schedule rotates on a bi-weekly basis. • Remote, work from home, United States

• Serve as the first point of contact for incidents and service requests via phone, chat, email, and ticketing system. • Provide remote technical support to multiple client environments across Windows and macOS platforms. • Troubleshoot and resolve moderately complex hardware, software, and peripheral issues. • Support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDrive. • Perform Exchange diagnostics including message tracing, mailbox permissions management, and mail flow analysis. • Support line-of-business applications, remote access tools, and collaboration platforms across various client infrastructures. • Diagnose and resolve workstation performance issues, operating system errors, and application conflicts. • Support MFA configuration, conditional access troubleshooting, and secure account recovery processes. • Manage device enrollment, configuration, and compliance using Microsoft Intune, Addigy, Jamf, or other RMM/MDM tools. • Assist with deployment of policies, software packages, and configuration changes across client environments. • Perform account administration within Active Directory and Entra ID, including permissions management and access troubleshooting. • Provide intermediate networking support including DNS, DHCP, VPN connectivity, and basic routing issues. • Support remote monitoring and management (RMM) platforms to proactively identify and remediate issues. • Manage a ticket queue across multiple clients while adhering to defined SLAs and response targets. • Accurately log, categorize, prioritize, and document all incidents in the PSA/ITSM platform (e.g., ConnectWise, Autotask, ServiceNow). • Perform thorough troubleshooting to identify and resolve issues before closure or reassignment. • Identify incidents requiring escalation and route them appropriately to Tier 2 or Tier 3 teams. • Review Entra ID sign-in logs and investigate suspicious login activity or account lockouts. • Assist with endpoint security tools including antivirus, EDR, and email security platforms. • Support remediation efforts following documented security procedures. • Maintain adherence to client-specific compliance requirements and data protection standards. • Deliver professional, high-quality support while representing the MSP brand. • Communicate technical findings and solutions clearly to both technical and non-technical stakeholders. • Provide timely updates on open issues and manage client expectations effectively. • Build strong working relationships with client contacts through consistent and reliable service delivery.

• Own the full sales lifecycle for complex private cloud opportunities from executive discovery through close and expansion. • Work closely with solution architects, delivery leaders, and vertical specialists to sell high-value, long-term managed private cloud solutions. • Lead executive-level discovery conversations focused on business drivers, risk, and outcomes. • Translate client needs into differentiated private cloud architectures with NexusTek solution teams. • Partner closely with Solutions Architects, Cloud, Security, and Delivery leaders. • Maintain accurate pipeline management, forecasting, and CRM hygiene while managing deal economics, pricing strategy, and contract structure.