Role Description The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients. The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service ‘DPS’ will be agreed. Qualifications - Deep understanding of Lloyd’s and London market processing requirements - Good understanding of Lloyd’s/London Market and the broader insurance and reinsurance industry - Ability to understand Lloyd’s and Non-Lloyd’s slips and transpose information to client systems, most commonly IRIS - Intermediate Excel Essential - Understanding of Lloyd’s Reporting Requirements - Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients: - Original Slip entry both new and renewals - Evidence of IELR and RARC - Signing queries (where received) - Additional entries (endorsements into IRIS) - Review of EPI and written on facilities (existing policies maintenance) - Review of Bordereaux in line with written where applicable - Queries to be raised with Client DPS in first three months - Work with Client Data Partner DPS on sample selection each month - Month-end Reporting including findings and KPI’s - Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation) - Ensure timely and accurate documentation is received for review - Feedback any PAS issues - Part of the Data Working Groups Benefits - Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). - Join us and enjoy our ever-evolving benefits, including but not limited to: - Reward platform – discounts for over 800 retailers - 25 days holiday (rising with service) - Well-being centre - Recognition programme - Family friendly employer - Pension - company contribution at 10% - Life Assurance (10 x basic salary) - Private medical with an annual health check - Development, training, and professional qualification - Employee volunteering programme

• Supports Service network and builds a world class Customer Satisfaction Department. • Requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls. • Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung NeuroLogica digital radiography imaging technologies • Consults and collaborates with stakeholders to prepare for installation and deployment of digital radiography imaging technologies. • Performs or coordinates assembly and installation of Samsung NeuroLogica imaging technologies. • Prepares periodic maintenance instructions for digital radiography imaging technologies. • Performs required safety inspection and performance assurance on imaging technologies. • Completes documentation for centralized maintenance management system. • Analyzes and corrects malfunctions and collaborates with clinical and engineering personnel to address operator issues. • Performs investigative evaluation of imaging technologies involved in incidents/accidents. • Assists with staff in-service education and trains new employees on departmental procedures and medical system support.

• Perform work safely and efficiently at customer sites, adhering to all local and site requirements • Troubleshoot, repair and maintain automation equipment • Manage Work Orders, assets, and inventory at client sites • Evaluate automated systems performance and ensure adherence to maintenance schedules and best practices • Identify and engage with potential equipment and/or material suppliers • Utilize technical and reference manuals to support and ensure proper diagnostics and repairs • Develop and maintain knowledge base of issues and resolutions for timely reference and response to incidents • Utilize hand and power tools as required • Prepare field service reports, including work performed, parts usage, and recommendations • Travel as required to support customer to sites • Work with the client, suppliers, subcontractors, and project managers to resolve issues • Build and maintain professional internal and external relationships with coworkers, leadership, subcontractors, and clients across all levels • Perform additional duties in support of company goals and strategic initiatives • Support the development of training plans, materials and other documentation

• Deliver reliable troubleshooting, repair, and overhaul services across a wide range of Cummins products, ensuring equipment uptime and performance. • Support multiple industries (On-Highway, Off-Highway, Industrial, Rail, Marine, Powergen) by maintaining critical systems and minimizing operational disruptions. • Provide a high level of customer service by engaging professionally with customers and responding quickly to their needs. • Use specialized diagnostic tools and follow standardized procedures to ensure efficient, accurate, and high-quality repairs. • Perform preventative maintenance to extend equipment life, reduce breakdowns, and improve overall reliability. • Identify and communicate additional service opportunities, adding value for customers and supporting business growth. • Maintain accurate and timely documentation (service reports, timesheets, warranty claims), ensuring compliance and transparency. • Contribute to a safe working environment by strictly adhering to Health, Safety & Environmental policies and escalating issues when needed.